[penfold1]

Hi. I have an orange.net email account but a BT broadband account. Until recently everything has worked fine, but now
I can only receive e mails but cannot send. Does anybody know the settings that should be entered into my e mail server as I presume something must have changed? Or any other reason why I suddenly cant send e mails?

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Hi penfold1,

BT Connect:

SMPT out going mail
Mail.btconnect.com

pop / pop3
Pop3.btconnect.com

As far as I can tell that should be it.

Thanks
Joe

[zep516]

Hi penfold1,

BT Connect:

SMPT out going mail
Mail.btconnect.com

pop / pop3
Pop3.btconnect.com

As far as I can tell that should be it.

Thanks
Joe

[penfold1]

Hi. Tried that but makes no difference. Just going around in circles. I get an error 550 message when sending fails:

The message could not be sent because the server rejected the sender's email address. The sender's email address was xxxxxxxxxxxxxxxx

Subject 'Fw: '
Server Error: 550
Server Response: 550 Not permitted
Server: 'mail.btconnect.com'
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 25
Secure(SSL): No

any ideas would be appreciated

Edited by phillpower2, 29 December 2013 - 10:28 AM.
email address removed for security

[zep516]

Have you tried to get help Here.

Thanks
Joe