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Outlook Express issues

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  • PipPip
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My Grandfather is using an older PC running windows 98. Recently he got internet connection through SBC Yahoo (dail-up) and has been having some problems with Outlook Express. When he opens OE, everything runs fine until he connects to SBC Yahoo. An error message come up and say :
MSIMN caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7b983.
EAX=0000000a CS=017f EIP=bff7b983 EFLGS=00010297
EBX=00000784 SS=0187 ESP=01b6f414 EBP=01b6f82c
ECX=03f70000 DS=0187 ESI=0000000a FS=4597
EDX=00000000 ES=0187 EDI=01560614 GS=0000
Bytes at CS:EIP:
80 3e 04 74 0f 33 c0 50 50 50 68 05 00 00 c0 e8
Stack dump:
00000002 0080f0be 0000000a 01560614 015706f0 00000000 70203800 00500ff0 00000000 00000000 70205c44 00000001 00000000 00000000 c1879a30 01b6f794
Also he is having problems staying connected to the internet. One more thing is that when he is working offline in OE, SBC Yahoo keeps popping up telling him to connect.
Thanks for all the help,
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Retired Tech

Retired Tech

    Retired Staff

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This is for OLEXP 5 to 5.5


This is for troubleshooting an invalid page fault


This is for MSIMN


SBC Yahoo is probably set to check at set periods
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