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Laptop "connected with Internet access", but cannot load web p


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#1
guyshahar

guyshahar

    Member

  • Member
  • PipPip
  • 32 posts
Hi

I have an ASUS K72F laptop running Windows 7, and it has always worked fine with both wired and wireless connections. I recently changed Internet provider from BT to Plusnet, though I cannot be sure that this is when the problem began.

It still works fine when wired, but when I switch the wireless on and unplug the ethernet cable, it says that there is a strong connection to the network with internet access, and I am able to find the router by putting http://192.168.1.254/ into the browser, but I cannot load any Internet pages on any browser, and cannot use any other Internet apps like Skype. The wireless works fine on another laptop and on my phone - it is just on this Asus laptop.

I have tried searching for posts of various forums - but have just ended up using command prompt to ping google (it was not successful) and running a utility called winsockfix, which made no difference. I have scanned for malware and virus - I have removed a couple, but this hasn't fixed the problem.

Can anyone please help?

Thanks

Guy
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#2
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

To take a look I would like you to get two logs for me...

  • Download MiniToolBox and save the file to the Desktop.
  • Download Farbar Service Scanner (FSS)
  • Disconnect the ethernet cable and connect only by wireless, wait a little bit until windows says its connected
  • Close the browser and run MiniToolBox, check the following options:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices (Only Problems)
    Click on Go.

    Post the resulting log in your next reply.
  • Run FSS
    - Check all the options
    - click Scan

    Post the generated log in your reply.

  • 0

#3
guyshahar

guyshahar

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
Thanks SleepyDude - Here are the logs:

From MiniToolBox:

MiniToolBox by Farbar Version: 18-12-2013
Ran by asus (administrator) on 27-12-2013 at 17:13:46
Running from "C:\Users\asus\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : asus-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
Physical Address. . . . . . . . . : 48-5B-39-E9-F8-D6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 1C-4B-D6-FA-86-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::81f1:c65c:d8d5:e280%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 26 December 2013 10:06:12
Lease Expires . . . . . . . . . . : 28 December 2013 14:41:25
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 236735446
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3A-69-3B-48-5B-39-6A-49-35
DNS Servers . . . . . . . . . . . : 194.74.65.69
194.72.9.38
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 194.74.65.69

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 194.74.65.69

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...48 5b 39 e9 f8 d6 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
10...1c 4b d6 fa 86 f8 ......Atheros AR9285 Wireless Network Adapter
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
31...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.65 281
192.168.1.65 255.255.255.255 On-link 192.168.1.65 281
192.168.1.255 255.255.255.255 On-link 192.168.1.65 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.65 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.65 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 281 fe80::/64 On-link
10 281 fe80::81f1:c65c:d8d5:e280/128
On-link
1 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/27/2013 05:02:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.7113.5001, time stamp: 0x52866c04
Faulting module name: wwlib.dll, version: 14.0.7113.5001, time stamp: 0x52866c4f
Exception code: 0xc0000005
Fault offset: 0x002309b1
Faulting process id: 0x1f10
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (12/27/2013 08:56:12 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

Error: (12/26/2013 09:59:42 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

Error: (12/24/2013 09:45:20 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

Error: (12/24/2013 03:09:31 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed Evernote v. 5.0.3; Error = 0x80070422).

Error: (12/24/2013 03:09:14 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed Evernote v. 5.0.3; Error = 0x80070422).

Error: (12/24/2013 03:09:13 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed Evernote v. 5.0.3; Error = 0x80070422).

Error: (12/24/2013 03:08:57 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Evernote v. 5.1; Error = 0x80070422).

Error: (12/23/2013 10:33:41 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2408

Start Time: 01ceffc7fad42853

Termination Time: 1834

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/23/2013 10:16:00 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1f74

Start Time: 01ceff6e5bdf8fd9

Termination Time: 293

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:


System errors:
=============
Error: (12/27/2013 05:09:08 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 05:08:53 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 05:08:47 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 03:45:41 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 03:45:38 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 02:41:28 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 02:17:13 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 02:17:13 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 02:16:59 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 02:16:59 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================
Error: (12/27/2013 05:02:28 PM) (Source: Application Error)(User: )
Description: WINWORD.EXE14.0.7113.500152866c04wwlib.dll14.0.7113.500152866c4fc0000005002309b11f1001cf0317416b991cC:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXEC:\Program Files (x86)\Microsoft Office\Office14\wwlib.dllaa5a661a-6f18-11e3-9d82-485b39e9f8d6

Error: (12/27/2013 08:56:12 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

Error: (12/26/2013 09:59:42 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

Error: (12/24/2013 09:45:20 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

Error: (12/24/2013 03:09:31 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved Evernote v. 5.0.30x80070422

Error: (12/24/2013 03:09:14 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved Evernote v. 5.0.30x80070422

Error: (12/24/2013 03:09:13 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved Evernote v. 5.0.30x80070422

Error: (12/24/2013 03:08:57 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Evernote v. 5.10x80070422

Error: (12/23/2013 10:33:41 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.16428240801ceffc7fad428531834C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (12/23/2013 10:16:00 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.164281f7401ceff6e5bdf8fd9293C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE


CodeIntegrity Errors:
===================================
Date: 2012-04-17 13:26:33.259
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:26:33.134
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.459
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.339
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.211
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.065
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.881
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.725
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:38.054
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:37.851
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

360Amigo System Speedup Free (Version: 1.2.1.8200)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 3.9.0.1030)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Alcor Micro USB Card Reader (Version: 1.5.17.25482)
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
ASUS AI Recovery (Version: 1.0.9)
ASUS FancyStart (Version: 1.0.8)
ASUS LifeFrame3 (Version: 3.0.20)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.35)
ASUS SmartLogon (Version: 1.0.0008)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0028)
ASUS Virtual Camera (Version: 1.0.19)
ATK Package (Version: 1.0.0003)
Auslogics BoostSpeed (Version: 6.4.1.0)
Auslogics Disk Defrag (Version: 3.5)
avast! Free Antivirus (Version: 8.0.1497.0)
Avidemux 2.6 (Version: 2.6.1.8321)
BBC iPlayer Downloads (Version: 1.0.2)
Canon Digital Camera Solution Disk 40-46 Software Starter Guide (Version: 1.1.0.1)
Canon MOV Decoder (Version: 1.3.0.14)
Canon MOV Encoder (Version: 1.1.0.18)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.1.0.27)
Canon Utilities CameraWindow (Version: 7.2.0.2)
Canon Utilities CameraWindow DC (Version: 7.4.0.9)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)
Canon Utilities MyCamera (Version: 7.2.0.4)
Canon Utilities MyCamera DC (Version: 7.2.0.5)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Utilities ZoomBrowser EX (Version: 6.3.0.7)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.2.2.11)
CCleaner (Version: 3.21)
Cisco WebEx Meetings
Citrix Online Launcher (Version: 1.0.141)
CleanMem (Version: v2.4.3)
ControlDeck (Version: 1.0.8)
Creative Sound Blaster Properties x64 Edition
D3DX10 (Version: 15.4.2368.0902)
DarkWave Studio 4.1.7 (Version: 4.1.7)
Daum PotPlayer 1.5.40373 x64 Edition
Debut Video Capture Software (Version: 1.82)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Ditto
Dropbox (Version: 2.4.10)
ETDWare PS/2-x64 7.0.5.11_WHQL (Version: 7.0.5.11)
Evernote v. 5.1 (Version: 5.1.0.2217)
Fast Boot (Version: 1.0.5)
Foxit Reader (Version: 5.3.1.606)
Free Video Joiner
Google Chrome (Version: 31.0.1650.63)
Google Drive (Version: 1.13.5782.599)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
GoToMeeting 6.0.0.1259 (Version: 6.0.0.1259)
Greenfish Icon Editor Pro 3.31
HandBrake 0.9.9.1 (Version: 0.9.9.1)
Hydrogen 0.9.6 preview release for windows
IDT Audio (Version: 1.0.6259.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2104)
Intel® Management Engine Components (Version: 6.0.0.1179)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.0 (Version: 2.1.0)
Kindle Previewer (Version: 2.92)
KMP Service
LastPass (uninstall only)
LibreOffice 3.5 Help Pack (English (United Kingdom)) (Version: 3.5.2.202)
LightBox Free Image Editor
LMMS 0.4.13 (Version: 0.4.13)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Maxthon Cloud Browser (Version: 4.1.0.4000)
Metatron Technology Product Manager (Version: 2010.08.05)
Metatron Technology Product Manager (Version: 255.08.05)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Movie Maker (Version: 16.4.3508.0205)
Mp3tag v2.58 (Version: v2.58)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Multi-Function Station Operating Instruction (Version: 1.80)
Music Manager
Paint.NET v3.5.11 (Version: 3.61.0)
Panasonic Easy Print Utility (Version: 1.00.0000)
Panasonic Multi-Function Station software (Version: 1.00)
Panasonic V1.14.00E Device Monitor (Version: 1.00)
Photo Common (Version: 16.4.3508.0205)
Photo Gallery (Version: 16.4.3508.0205)
PhotoScape
qBittorrent 3.0.6
Readiris Pro 7.0
Screenshot Captor 3.03.01
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.10 (Version: 6.10.104)
SMPlayer 0.8.6.0 (Version: 0.8.6.0)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spider Player 2.5.3 (Version: 2.5.3.0)
System Explorer 3.8.6
TextPad 5 (Version: 5.4.2)
The KMPlayer (remove only) (Version: 3.7.0.109)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
USB2.0 UVC VGA WebCam (Version: 5.8.54000.204)
VideoPad Video Editor
VLC media player 2.1.1 (Version: 2.1.1)
Wallpaper Changer (Version: 3.0.6.0)
WavePad Sound Editor
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
WinFlash (Version: 2.30.1)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Wireless Console 3 (Version: 3.0.15)
Wunderlist (Version: 2.3.0.30)
XnView 1.98.8 (Version: 1.98.8)

========================= Devices: ================================

Name: avast! Firewall NDIS Filter Miniport
Description: avast! Firewall NDIS Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: ALWIL Software
Service: aswNdis
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.


**** End of log ****



From FSS:

Farbar Service Scanner Version: 05-12-2013
Ran by asus (administrator) on 27-12-2013 at 17:14:53
Running from "C:\Users\asus\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
  • 0

#4
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

  • One problem I see on the logs is the hosts file missing!
  • Go to this Microsoft page and run the Fix It tool provided.

    Another one, it seems Avast isn't working properly!
  • Download Avast Uninstall Utility to your Desktop.
  • Download the latest Avast Free
  • Disconnect from the net
  • Uninstall Avast via control panel
  • Run the Avast Uninstall Utility and accept the reboot to safe mode
    Once complete reboot your system
  • Reinstall Avast

Edit: By the way you have several "speedy" programs installed 360Amigo System Speedup Free, Auslogics BoostSpeed we don't recommend the use of those kind o programs because they usually do more harm than good!

Edited by SleepyDude, 27 December 2013 - 12:12 PM.

  • 0

#5
guyshahar

guyshahar

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
Thank you. I have taken these steps, and also uninstalled the 2 programs you mention, but the issue is still there.
  • 0

#6
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Thank you. I have taken these steps, and also uninstalled the 2 programs you mention, but the issue is still there.


Please run MiniToolBox again, this time generate two logs please one connected by cable and another by wireless.
  • 0

#7
guyshahar

guyshahar

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
Here are the 2 logs - first the wired log (when connected by ethernet cable), then the wireless log (when 'connected' by wifi).

LOG 1 - WIRED:

MiniToolBox by Farbar Version: 18-12-2013
Ran by asus (administrator) on 27-12-2013 at 22:13:45
Running from "C:\Users\asus\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection 2 (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : asus-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
Physical Address. . . . . . . . . : 48-5B-39-E9-F8-D6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::301f:8331:eaa9:7b02%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 December 2013 20:51:12
Lease Expires . . . . . . . . . . : 28 December 2013 20:58:22
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 222845753
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3A-69-3B-48-5B-39-6A-49-35
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 1C-4B-D6-FA-86-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::81f1:c65c:d8d5:e280%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 December 2013 20:45:54
Lease Expires . . . . . . . . . . : 28 December 2013 20:58:02
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 236735446
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3A-69-3B-48-5B-39-6A-49-35
DNS Servers . . . . . . . . . . . : 194.74.65.69
194.72.9.38
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2cbc:16c7:6da5:4037(Preferred)
Link-local IPv6 Address . . . . . : fe80::2cbc:16c7:6da5:4037%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: BThomehub.home
Address: 192.168.1.254

Name: google.com
Addresses: 2a00:1450:4009:803::1005
212.56.71.223
212.56.71.234
212.56.71.216
212.56.71.241
212.56.71.219
212.56.71.230
212.56.71.249
212.56.71.251
212.56.71.245
212.56.71.218
212.56.71.212
212.56.71.238
212.56.71.208
212.56.71.229
212.56.71.227
212.56.71.240


Pinging google.com [212.56.71.251] with 32 bytes of data:
Reply from 212.56.71.251: bytes=32 time=13ms TTL=58
Reply from 212.56.71.251: bytes=32 time=13ms TTL=58

Ping statistics for 212.56.71.251:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 13ms, Average = 13ms
Server: BThomehub.home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=126ms TTL=47
Reply from 98.138.253.109: bytes=32 time=137ms TTL=47

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 126ms, Maximum = 137ms, Average = 131ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...48 5b 39 e9 f8 d6 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
10...1c 4b d6 fa 86 f8 ......Atheros AR9285 Wireless Network Adapter
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.64 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.65 281
192.168.1.0 255.255.255.0 On-link 192.168.1.64 276
192.168.1.64 255.255.255.255 On-link 192.168.1.64 276
192.168.1.65 255.255.255.255 On-link 192.168.1.65 281
192.168.1.255 255.255.255.255 On-link 192.168.1.65 281
192.168.1.255 255.255.255.255 On-link 192.168.1.64 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.64 276
224.0.0.0 240.0.0.0 On-link 192.168.1.65 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.64 276
255.255.255.255 255.255.255.255 On-link 192.168.1.65 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:5ef5:79fb:2cbc:16c7:6da5:4037/128
On-link
12 276 fe80::/64 On-link
10 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::2cbc:16c7:6da5:4037/128
On-link
12 276 fe80::301f:8331:eaa9:7b02/128
On-link
10 281 fe80::81f1:c65c:d8d5:e280/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
12 276 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/27/2013 09:44:06 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (12/27/2013 08:58:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: jucheck.exe, version: 2.1.9.4, time stamp: 0x513f4a8f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x12b8
Faulting application start time: 0xjucheck.exe0
Faulting application path: jucheck.exe1
Faulting module path: jucheck.exe2
Report Id: jucheck.exe3

Error: (12/27/2013 08:58:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: avastUi.exe, version: 9.0.2011.263, time stamp: 0x52af800a
Faulting module name: ole32.DLL, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0002d225
Faulting process id: 0x490
Faulting application start time: 0xavastUi.exe0
Faulting application path: avastUi.exe1
Faulting module path: avastUi.exe2
Report Id: avastUi.exe3

Error: (12/27/2013 08:53:47 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232\instup.exe /sfx /sfxstorage:"C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232" /edition:1 /prod:ais ; Description = avast! antivirus system restore point; Error = 0x80070422).

Error: (12/27/2013 08:35:39 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup" /uninstwiz ; Description = avast! Free Antivirus Setup; Error = 0x80070422).

Error: (12/27/2013 08:22:50 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Xirrus Wi-Fi Inspector; Error = 0x80070422).

Error: (12/27/2013 08:22:46 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Xirrus Wi-Fi Inspector; Error = 0x80070422).

Error: (12/27/2013 06:05:48 PM) (Source: KMPService.exe) (User: )
Description: Socket Error # 11001
Host not found.

Error: (12/27/2013 05:49:26 PM) (Source: MsiInstaller) (User: asus-PC)
Description: Product: Xirrus Wi-Fi Inspector -- Error 1704. An installation for Microsoft .NET Framework 4.5.1 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?

Error: (12/27/2013 05:02:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.7113.5001, time stamp: 0x52866c04
Faulting module name: wwlib.dll, version: 14.0.7113.5001, time stamp: 0x52866c4f
Exception code: 0xc0000005
Fault offset: 0x002309b1
Faulting process id: 0x1f10
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3


System errors:
=============
Error: (12/27/2013 08:58:31 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:30 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:27 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:27 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:26 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:26 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:26 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:26 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:24 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:23 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================
Error: (12/27/2013 09:44:06 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (12/27/2013 08:58:37 PM) (Source: Application Error)(User: )
Description: jucheck.exe2.1.9.4513f4a8funknown0.0.0.000000000c00000050000000012b801cf034566dff4d5C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exeunknowna7924a6d-6f39-11e3-9d9a-485b39e9f8d6

Error: (12/27/2013 08:58:36 PM) (Source: Application Error)(User: )
Description: avastUi.exe9.0.2011.26352af800aole32.DLL6.1.7601.175144ce7b96fc00000050002d22549001cf03461aac602dC:\Program Files\AVAST Software\Avast\avastUi.exeC:\Windows\syswow64\ole32.DLLa6a7e6ff-6f39-11e3-9d9a-485b39e9f8d6

Error: (12/27/2013 08:53:47 PM) (Source: System Restore)(User: )
Description: C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232\instup.exe /sfx /sfxstorage:"C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232" /edition:1 /prod:ais avast! antivirus system restore point0x80070422

Error: (12/27/2013 08:35:39 PM) (Source: System Restore)(User: )
Description: C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup" /uninstwiz avast! Free Antivirus Setup0x80070422

Error: (12/27/2013 08:22:50 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Xirrus Wi-Fi Inspector0x80070422

Error: (12/27/2013 08:22:46 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Xirrus Wi-Fi Inspector0x80070422

Error: (12/27/2013 06:05:48 PM) (Source: KMPService.exe)(User: )
Description: Socket Error # 11001
Host not found.

Error: (12/27/2013 05:49:26 PM) (Source: MsiInstaller)(User: asus-PC)
Description: Product: Xirrus Wi-Fi Inspector -- Error 1704. An installation for Microsoft .NET Framework 4.5.1 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/27/2013 05:02:28 PM) (Source: Application Error)(User: )
Description: WINWORD.EXE14.0.7113.500152866c04wwlib.dll14.0.7113.500152866c4fc0000005002309b11f1001cf0317416b991cC:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXEC:\Program Files (x86)\Microsoft Office\Office14\wwlib.dllaa5a661a-6f18-11e3-9d82-485b39e9f8d6


CodeIntegrity Errors:
===================================
Date: 2012-04-17 13:26:33.259
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:26:33.134
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.459
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.339
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.211
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.065
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.881
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.725
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:38.054
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:37.851
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 3.9.0.1030)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Alcor Micro USB Card Reader (Version: 1.5.17.25482)
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
ASUS AI Recovery (Version: 1.0.9)
ASUS FancyStart (Version: 1.0.8)
ASUS LifeFrame3 (Version: 3.0.20)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.35)
ASUS SmartLogon (Version: 1.0.0008)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0028)
ASUS Virtual Camera (Version: 1.0.19)
ATK Package (Version: 1.0.0003)
Auslogics Disk Defrag (Version: 3.5)
avast! Free Antivirus (Version: 9.0.2011)
Avidemux 2.6 (Version: 2.6.1.8321)
BBC iPlayer Downloads (Version: 1.0.2)
Canon Digital Camera Solution Disk 40-46 Software Starter Guide (Version: 1.1.0.1)
Canon MOV Decoder (Version: 1.3.0.14)
Canon MOV Encoder (Version: 1.1.0.18)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.1.0.27)
Canon Utilities CameraWindow (Version: 7.2.0.2)
Canon Utilities CameraWindow DC (Version: 7.4.0.9)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)
Canon Utilities MyCamera (Version: 7.2.0.4)
Canon Utilities MyCamera DC (Version: 7.2.0.5)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Utilities ZoomBrowser EX (Version: 6.3.0.7)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.2.2.11)
CCleaner (Version: 3.21)
Cisco WebEx Meetings
Citrix Online Launcher (Version: 1.0.141)
CleanMem (Version: v2.4.3)
ControlDeck (Version: 1.0.8)
Creative Sound Blaster Properties x64 Edition
D3DX10 (Version: 15.4.2368.0902)
DarkWave Studio 4.1.7 (Version: 4.1.7)
Daum PotPlayer 1.5.40373 x64 Edition
Debut Video Capture Software (Version: 1.82)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Ditto
Dropbox (Version: 2.4.10)
ETDWare PS/2-x64 7.0.5.11_WHQL (Version: 7.0.5.11)
Evernote v. 5.1 (Version: 5.1.0.2217)
Fast Boot (Version: 1.0.5)
Foxit Reader (Version: 5.3.1.606)
Free Video Joiner
Google Chrome (Version: 31.0.1650.63)
Google Drive (Version: 1.13.5782.599)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
GoToMeeting 6.0.0.1259 (Version: 6.0.0.1259)
Greenfish Icon Editor Pro 3.31
HandBrake 0.9.9.1 (Version: 0.9.9.1)
Hydrogen 0.9.6 preview release for windows
IDT Audio (Version: 1.0.6259.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2104)
Intel® Management Engine Components (Version: 6.0.0.1179)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.0 (Version: 2.1.0)
Kindle Previewer (Version: 2.92)
KMP Service
LastPass (uninstall only)
LibreOffice 3.5 Help Pack (English (United Kingdom)) (Version: 3.5.2.202)
LightBox Free Image Editor
LMMS 0.4.13 (Version: 0.4.13)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Maxthon Cloud Browser (Version: 4.1.0.4000)
Metatron Technology Product Manager (Version: 2010.08.05)
Metatron Technology Product Manager (Version: 255.08.05)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Movie Maker (Version: 16.4.3508.0205)
Mp3tag v2.58 (Version: v2.58)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Multi-Function Station Operating Instruction (Version: 1.80)
Music Manager
Paint.NET v3.5.11 (Version: 3.61.0)
Panasonic Easy Print Utility (Version: 1.00.0000)
Panasonic Multi-Function Station software (Version: 1.00)
Panasonic V1.14.00E Device Monitor (Version: 1.00)
Photo Common (Version: 16.4.3508.0205)
Photo Gallery (Version: 16.4.3508.0205)
PhotoScape
qBittorrent 3.0.6
Readiris Pro 7.0
Screenshot Captor 3.03.01
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.10 (Version: 6.10.104)
SMPlayer 0.8.6.0 (Version: 0.8.6.0)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spider Player 2.5.3 (Version: 2.5.3.0)
System Explorer 3.8.6
TextPad 5 (Version: 5.4.2)
The KMPlayer (remove only) (Version: 3.7.0.109)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
USB2.0 UVC VGA WebCam (Version: 5.8.54000.204)
VideoPad Video Editor
VLC media player 2.1.1 (Version: 2.1.1)
Wallpaper Changer (Version: 3.0.6.0)
WavePad Sound Editor
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
WinFlash (Version: 2.30.1)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Wireless Console 3 (Version: 3.0.15)
Wunderlist (Version: 2.3.0.30)
Xirrus Wi-Fi Inspector (Version: 1.2.1.4)
XnView 1.98.8 (Version: 1.98.8)

========================= Devices: ================================

Name: avast! Firewall NDIS Filter Miniport
Description: avast! Firewall NDIS Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: ALWIL Software
Service: aswNdis
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.


**** End of log ****






LOG 2 - WIRELESS:

MiniToolBox by Farbar Version: 18-12-2013
Ran by asus (administrator) on 27-12-2013 at 22:17:09
Running from "C:\Users\asus\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : asus-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
Physical Address. . . . . . . . . : 48-5B-39-E9-F8-D6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 1C-4B-D6-FA-86-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::81f1:c65c:d8d5:e280%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 December 2013 20:45:54
Lease Expires . . . . . . . . . . : 28 December 2013 22:16:15
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 236735446
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3A-69-3B-48-5B-39-6A-49-35
DNS Servers . . . . . . . . . . . : 194.74.65.69
194.72.9.38
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 194.74.65.69

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 194.74.65.69

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...48 5b 39 e9 f8 d6 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
10...1c 4b d6 fa 86 f8 ......Atheros AR9285 Wireless Network Adapter
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.65 281
192.168.1.65 255.255.255.255 On-link 192.168.1.65 281
192.168.1.255 255.255.255.255 On-link 192.168.1.65 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.65 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.65 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 281 fe80::/64 On-link
10 281 fe80::81f1:c65c:d8d5:e280/128
On-link
1 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/27/2013 09:44:06 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (12/27/2013 08:58:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: jucheck.exe, version: 2.1.9.4, time stamp: 0x513f4a8f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x12b8
Faulting application start time: 0xjucheck.exe0
Faulting application path: jucheck.exe1
Faulting module path: jucheck.exe2
Report Id: jucheck.exe3

Error: (12/27/2013 08:58:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: avastUi.exe, version: 9.0.2011.263, time stamp: 0x52af800a
Faulting module name: ole32.DLL, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0002d225
Faulting process id: 0x490
Faulting application start time: 0xavastUi.exe0
Faulting application path: avastUi.exe1
Faulting module path: avastUi.exe2
Report Id: avastUi.exe3

Error: (12/27/2013 08:53:47 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232\instup.exe /sfx /sfxstorage:"C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232" /edition:1 /prod:ais ; Description = avast! antivirus system restore point; Error = 0x80070422).

Error: (12/27/2013 08:35:39 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup" /uninstwiz ; Description = avast! Free Antivirus Setup; Error = 0x80070422).

Error: (12/27/2013 08:22:50 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Xirrus Wi-Fi Inspector; Error = 0x80070422).

Error: (12/27/2013 08:22:46 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Xirrus Wi-Fi Inspector; Error = 0x80070422).

Error: (12/27/2013 06:05:48 PM) (Source: KMPService.exe) (User: )
Description: Socket Error # 11001
Host not found.

Error: (12/27/2013 05:49:26 PM) (Source: MsiInstaller) (User: asus-PC)
Description: Product: Xirrus Wi-Fi Inspector -- Error 1704. An installation for Microsoft .NET Framework 4.5.1 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?

Error: (12/27/2013 05:02:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.7113.5001, time stamp: 0x52866c04
Faulting module name: wwlib.dll, version: 14.0.7113.5001, time stamp: 0x52866c4f
Exception code: 0xc0000005
Fault offset: 0x002309b1
Faulting process id: 0x1f10
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3


System errors:
=============
Error: (12/27/2013 10:16:19 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 10:16:18 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 10:16:16 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 10:16:10 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 10:16:00 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 10:15:57 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:31 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:30 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:27 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/27/2013 08:58:27 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================
Error: (12/27/2013 09:44:06 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (12/27/2013 08:58:37 PM) (Source: Application Error)(User: )
Description: jucheck.exe2.1.9.4513f4a8funknown0.0.0.000000000c00000050000000012b801cf034566dff4d5C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exeunknowna7924a6d-6f39-11e3-9d9a-485b39e9f8d6

Error: (12/27/2013 08:58:36 PM) (Source: Application Error)(User: )
Description: avastUi.exe9.0.2011.26352af800aole32.DLL6.1.7601.175144ce7b96fc00000050002d22549001cf03461aac602dC:\Program Files\AVAST Software\Avast\avastUi.exeC:\Windows\syswow64\ole32.DLLa6a7e6ff-6f39-11e3-9d9a-485b39e9f8d6

Error: (12/27/2013 08:53:47 PM) (Source: System Restore)(User: )
Description: C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232\instup.exe /sfx /sfxstorage:"C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232" /edition:1 /prod:ais avast! antivirus system restore point0x80070422

Error: (12/27/2013 08:35:39 PM) (Source: System Restore)(User: )
Description: C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup" /uninstwiz avast! Free Antivirus Setup0x80070422

Error: (12/27/2013 08:22:50 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Xirrus Wi-Fi Inspector0x80070422

Error: (12/27/2013 08:22:46 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Xirrus Wi-Fi Inspector0x80070422

Error: (12/27/2013 06:05:48 PM) (Source: KMPService.exe)(User: )
Description: Socket Error # 11001
Host not found.

Error: (12/27/2013 05:49:26 PM) (Source: MsiInstaller)(User: asus-PC)
Description: Product: Xirrus Wi-Fi Inspector -- Error 1704. An installation for Microsoft .NET Framework 4.5.1 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/27/2013 05:02:28 PM) (Source: Application Error)(User: )
Description: WINWORD.EXE14.0.7113.500152866c04wwlib.dll14.0.7113.500152866c4fc0000005002309b11f1001cf0317416b991cC:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXEC:\Program Files (x86)\Microsoft Office\Office14\wwlib.dllaa5a661a-6f18-11e3-9d82-485b39e9f8d6


CodeIntegrity Errors:
===================================
Date: 2012-04-17 13:26:33.259
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:26:33.134
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.459
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.339
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.211
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.065
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.881
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.725
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:38.054
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:37.851
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 3.9.0.1030)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Alcor Micro USB Card Reader (Version: 1.5.17.25482)
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
ASUS AI Recovery (Version: 1.0.9)
ASUS FancyStart (Version: 1.0.8)
ASUS LifeFrame3 (Version: 3.0.20)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.35)
ASUS SmartLogon (Version: 1.0.0008)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0028)
ASUS Virtual Camera (Version: 1.0.19)
ATK Package (Version: 1.0.0003)
Auslogics Disk Defrag (Version: 3.5)
avast! Free Antivirus (Version: 9.0.2011)
Avidemux 2.6 (Version: 2.6.1.8321)
BBC iPlayer Downloads (Version: 1.0.2)
Canon Digital Camera Solution Disk 40-46 Software Starter Guide (Version: 1.1.0.1)
Canon MOV Decoder (Version: 1.3.0.14)
Canon MOV Encoder (Version: 1.1.0.18)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.1.0.27)
Canon Utilities CameraWindow (Version: 7.2.0.2)
Canon Utilities CameraWindow DC (Version: 7.4.0.9)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)
Canon Utilities MyCamera (Version: 7.2.0.4)
Canon Utilities MyCamera DC (Version: 7.2.0.5)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Utilities ZoomBrowser EX (Version: 6.3.0.7)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.2.2.11)
CCleaner (Version: 3.21)
Cisco WebEx Meetings
Citrix Online Launcher (Version: 1.0.141)
CleanMem (Version: v2.4.3)
ControlDeck (Version: 1.0.8)
Creative Sound Blaster Properties x64 Edition
D3DX10 (Version: 15.4.2368.0902)
DarkWave Studio 4.1.7 (Version: 4.1.7)
Daum PotPlayer 1.5.40373 x64 Edition
Debut Video Capture Software (Version: 1.82)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Ditto
Dropbox (Version: 2.4.10)
ETDWare PS/2-x64 7.0.5.11_WHQL (Version: 7.0.5.11)
Evernote v. 5.1 (Version: 5.1.0.2217)
Fast Boot (Version: 1.0.5)
Foxit Reader (Version: 5.3.1.606)
Free Video Joiner
Google Chrome (Version: 31.0.1650.63)
Google Drive (Version: 1.13.5782.599)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
GoToMeeting 6.0.0.1259 (Version: 6.0.0.1259)
Greenfish Icon Editor Pro 3.31
HandBrake 0.9.9.1 (Version: 0.9.9.1)
Hydrogen 0.9.6 preview release for windows
IDT Audio (Version: 1.0.6259.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2104)
Intel® Management Engine Components (Version: 6.0.0.1179)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.0 (Version: 2.1.0)
Kindle Previewer (Version: 2.92)
KMP Service
LastPass (uninstall only)
LibreOffice 3.5 Help Pack (English (United Kingdom)) (Version: 3.5.2.202)
LightBox Free Image Editor
LMMS 0.4.13 (Version: 0.4.13)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Maxthon Cloud Browser (Version: 4.1.0.4000)
Metatron Technology Product Manager (Version: 2010.08.05)
Metatron Technology Product Manager (Version: 255.08.05)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Movie Maker (Version: 16.4.3508.0205)
Mp3tag v2.58 (Version: v2.58)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Multi-Function Station Operating Instruction (Version: 1.80)
Music Manager
Paint.NET v3.5.11 (Version: 3.61.0)
Panasonic Easy Print Utility (Version: 1.00.0000)
Panasonic Multi-Function Station software (Version: 1.00)
Panasonic V1.14.00E Device Monitor (Version: 1.00)
Photo Common (Version: 16.4.3508.0205)
Photo Gallery (Version: 16.4.3508.0205)
PhotoScape
qBittorrent 3.0.6
Readiris Pro 7.0
Screenshot Captor 3.03.01
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.10 (Version: 6.10.104)
SMPlayer 0.8.6.0 (Version: 0.8.6.0)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spider Player 2.5.3 (Version: 2.5.3.0)
System Explorer 3.8.6
TextPad 5 (Version: 5.4.2)
The KMPlayer (remove only) (Version: 3.7.0.109)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
USB2.0 UVC VGA WebCam (Version: 5.8.54000.204)
VideoPad Video Editor
VLC media player 2.1.1 (Version: 2.1.1)
Wallpaper Changer (Version: 3.0.6.0)
WavePad Sound Editor
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
WinFlash (Version: 2.30.1)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Wireless Console 3 (Version: 3.0.15)
Wunderlist (Version: 2.3.0.30)
Xirrus Wi-Fi Inspector (Version: 1.2.1.4)
XnView 1.98.8 (Version: 1.98.8)

========================= Devices: ================================

Name: avast! Firewall NDIS Filter Miniport
Description: avast! Firewall NDIS Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: ALWIL Software
Service: aswNdis
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.


**** End of log ****
  • 0

#8
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

You have some fixed IP's on the DNS settings for the Wireless card, you need to change it to use DHCP...

Follow the steps on this page on Step 4 make sure you set the options for Internet Protocol Version 4 (TCP/IPv4) Properties like on the image bellow.
Posted Image

Question did the Fix It util run successfully? The error hosts file missing continues on the log's!
  • 0

#9
guyshahar

guyshahar

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
Hi again.

I have followed the step and updated the "Wireless Network Connection" settings as instructed. There was also a "Broadband Connection" box, which I went into, but the IPV4 settings were already as they should have been.

The issue persists.

About the Fix It utility. I am not sure whether it completed last time. I ran it again just now and was asked to restart at the end, which didn't happen last time, so I guess it didn't complete before. I have now run MiniToolBox again and this is the latest log:

MiniToolBox by Farbar Version: 18-12-2013
Ran by asus (administrator) on 28-12-2013 at 20:47:10
Running from "C:\Users\asus\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

# ::1 localhost

========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : asus-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
Physical Address. . . . . . . . . : 48-5B-39-E9-F8-D6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 1C-4B-D6-FA-86-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::81f1:c65c:d8d5:e280%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 28 December 2013 20:37:10
Lease Expires . . . . . . . . . . : 29 December 2013 20:45:02
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 236735446
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3A-69-3B-48-5B-39-6A-49-35
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:3c0a:1f:3f57:febe(Preferred)
Link-local IPv6 Address . . . . . : fe80::3c0a:1f:3f57:febe%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: BThomehub.home
Address: 192.168.1.254

Name: google.com
Addresses: 2a00:1450:4009:802::1005
173.194.34.134
173.194.34.136
173.194.34.128
173.194.34.130
173.194.34.133
173.194.34.129
173.194.34.132
173.194.34.135
173.194.34.131
173.194.34.142
173.194.34.137


Pinging google.com [173.194.34.132] with 32 bytes of data:
Reply from 173.194.34.132: bytes=32 time=114ms TTL=57
Reply from 173.194.34.132: bytes=32 time=116ms TTL=57

Ping statistics for 173.194.34.132:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 114ms, Maximum = 116ms, Average = 115ms
Server: BThomehub.home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.138.253.109
206.190.36.45
98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=214ms TTL=47
Reply from 98.139.183.24: bytes=32 time=188ms TTL=46

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 188ms, Maximum = 214ms, Average = 201ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...48 5b 39 e9 f8 d6 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
10...1c 4b d6 fa 86 f8 ......Atheros AR9285 Wireless Network Adapter
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.65 281
192.168.1.65 255.255.255.255 On-link 192.168.1.65 281
192.168.1.255 255.255.255.255 On-link 192.168.1.65 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.65 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.65 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:5ef5:79fd:3c0a:1f:3f57:febe/128
On-link
10 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::3c0a:1f:3f57:febe/128
On-link
10 281 fe80::81f1:c65c:d8d5:e280/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/28/2013 08:29:54 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Microsoft Fix it 50267; Error = 0x80070422).

Error: (12/28/2013 08:29:53 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Microsoft Fix it 50267; Error = 0x80070422).

Error: (12/27/2013 09:44:06 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (12/27/2013 08:58:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: jucheck.exe, version: 2.1.9.4, time stamp: 0x513f4a8f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x12b8
Faulting application start time: 0xjucheck.exe0
Faulting application path: jucheck.exe1
Faulting module path: jucheck.exe2
Report Id: jucheck.exe3

Error: (12/27/2013 08:58:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: avastUi.exe, version: 9.0.2011.263, time stamp: 0x52af800a
Faulting module name: ole32.DLL, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0002d225
Faulting process id: 0x490
Faulting application start time: 0xavastUi.exe0
Faulting application path: avastUi.exe1
Faulting module path: avastUi.exe2
Report Id: avastUi.exe3

Error: (12/27/2013 08:53:47 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232\instup.exe /sfx /sfxstorage:"C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232" /edition:1 /prod:ais ; Description = avast! antivirus system restore point; Error = 0x80070422).

Error: (12/27/2013 08:35:39 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup" /uninstwiz ; Description = avast! Free Antivirus Setup; Error = 0x80070422).

Error: (12/27/2013 08:22:50 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Xirrus Wi-Fi Inspector; Error = 0x80070422).

Error: (12/27/2013 08:22:46 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Xirrus Wi-Fi Inspector; Error = 0x80070422).

Error: (12/27/2013 06:05:48 PM) (Source: KMPService.exe) (User: )
Description: Socket Error # 11001
Host not found.


System errors:
=============
Error: (12/28/2013 08:31:51 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (12/28/2013 08:23:00 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/28/2013 08:22:59 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/28/2013 08:22:43 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/28/2013 08:22:43 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/28/2013 08:22:38 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/28/2013 08:22:36 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/28/2013 08:22:31 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/28/2013 08:22:27 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (12/28/2013 08:22:24 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================
Error: (12/28/2013 08:29:54 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Microsoft Fix it 502670x80070422

Error: (12/28/2013 08:29:53 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Microsoft Fix it 502670x80070422

Error: (12/27/2013 09:44:06 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (12/27/2013 08:58:37 PM) (Source: Application Error)(User: )
Description: jucheck.exe2.1.9.4513f4a8funknown0.0.0.000000000c00000050000000012b801cf034566dff4d5C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exeunknowna7924a6d-6f39-11e3-9d9a-485b39e9f8d6

Error: (12/27/2013 08:58:36 PM) (Source: Application Error)(User: )
Description: avastUi.exe9.0.2011.26352af800aole32.DLL6.1.7601.175144ce7b96fc00000050002d22549001cf03461aac602dC:\Program Files\AVAST Software\Avast\avastUi.exeC:\Windows\syswow64\ole32.DLLa6a7e6ff-6f39-11e3-9d9a-485b39e9f8d6

Error: (12/27/2013 08:53:47 PM) (Source: System Restore)(User: )
Description: C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232\instup.exe /sfx /sfxstorage:"C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232" /edition:1 /prod:ais avast! antivirus system restore point0x80070422

Error: (12/27/2013 08:35:39 PM) (Source: System Restore)(User: )
Description: C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup" /uninstwiz avast! Free Antivirus Setup0x80070422

Error: (12/27/2013 08:22:50 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Xirrus Wi-Fi Inspector0x80070422

Error: (12/27/2013 08:22:46 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Xirrus Wi-Fi Inspector0x80070422

Error: (12/27/2013 06:05:48 PM) (Source: KMPService.exe)(User: )
Description: Socket Error # 11001
Host not found.


CodeIntegrity Errors:
===================================
Date: 2012-04-17 13:26:33.259
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:26:33.134
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.459
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.339
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.211
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.065
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.881
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.725
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:38.054
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:37.851
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 3.9.0.1030)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Alcor Micro USB Card Reader (Version: 1.5.17.25482)
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
ASUS AI Recovery (Version: 1.0.9)
ASUS FancyStart (Version: 1.0.8)
ASUS LifeFrame3 (Version: 3.0.20)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.35)
ASUS SmartLogon (Version: 1.0.0008)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0028)
ASUS Virtual Camera (Version: 1.0.19)
ATK Package (Version: 1.0.0003)
Auslogics Disk Defrag (Version: 3.5)
avast! Free Antivirus (Version: 9.0.2011)
Avidemux 2.6 (Version: 2.6.1.8321)
BBC iPlayer Downloads (Version: 1.0.2)
Canon Digital Camera Solution Disk 40-46 Software Starter Guide (Version: 1.1.0.1)
Canon MOV Decoder (Version: 1.3.0.14)
Canon MOV Encoder (Version: 1.1.0.18)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.1.0.27)
Canon Utilities CameraWindow (Version: 7.2.0.2)
Canon Utilities CameraWindow DC (Version: 7.4.0.9)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)
Canon Utilities MyCamera (Version: 7.2.0.4)
Canon Utilities MyCamera DC (Version: 7.2.0.5)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Utilities ZoomBrowser EX (Version: 6.3.0.7)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.2.2.11)
CCleaner (Version: 3.21)
Cisco WebEx Meetings
Citrix Online Launcher (Version: 1.0.141)
CleanMem (Version: v2.4.3)
ControlDeck (Version: 1.0.8)
Creative Sound Blaster Properties x64 Edition
D3DX10 (Version: 15.4.2368.0902)
DarkWave Studio 4.1.7 (Version: 4.1.7)
Daum PotPlayer 1.5.40373 x64 Edition
Debut Video Capture Software (Version: 1.82)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Ditto
Dropbox (Version: 2.4.10)
ETDWare PS/2-x64 7.0.5.11_WHQL (Version: 7.0.5.11)
Evernote v. 5.1 (Version: 5.1.0.2217)
Fast Boot (Version: 1.0.5)
Foxit Reader (Version: 5.3.1.606)
Free Video Joiner
Google Chrome (Version: 31.0.1650.63)
Google Drive (Version: 1.13.5782.599)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
GoToMeeting 6.0.0.1259 (Version: 6.0.0.1259)
Greenfish Icon Editor Pro 3.31
HandBrake 0.9.9.1 (Version: 0.9.9.1)
Hydrogen 0.9.6 preview release for windows
IDT Audio (Version: 1.0.6259.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2104)
Intel® Management Engine Components (Version: 6.0.0.1179)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.0 (Version: 2.1.0)
Kindle Previewer (Version: 2.92)
KMP Service
LastPass (uninstall only)
LibreOffice 3.5 Help Pack (English (United Kingdom)) (Version: 3.5.2.202)
LightBox Free Image Editor
LMMS 0.4.13 (Version: 0.4.13)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Maxthon Cloud Browser (Version: 4.1.0.4000)
Metatron Technology Product Manager (Version: 2010.08.05)
Metatron Technology Product Manager (Version: 255.08.05)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Movie Maker (Version: 16.4.3508.0205)
Mp3tag v2.58 (Version: v2.58)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Multi-Function Station Operating Instruction (Version: 1.80)
Music Manager
Paint.NET v3.5.11 (Version: 3.61.0)
Panasonic Easy Print Utility (Version: 1.00.0000)
Panasonic Multi-Function Station software (Version: 1.00)
Panasonic V1.14.00E Device Monitor (Version: 1.00)
Photo Common (Version: 16.4.3508.0205)
Photo Gallery (Version: 16.4.3508.0205)
PhotoScape
qBittorrent 3.0.6
Readiris Pro 7.0
Screenshot Captor 3.03.01
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.10 (Version: 6.10.104)
SMPlayer 0.8.6.0 (Version: 0.8.6.0)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spider Player 2.5.3 (Version: 2.5.3.0)
System Explorer 3.8.6
TextPad 5 (Version: 5.4.2)
The KMPlayer (remove only) (Version: 3.7.0.109)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
USB2.0 UVC VGA WebCam (Version: 5.8.54000.204)
VideoPad Video Editor
VLC media player 2.1.1 (Version: 2.1.1)
Wallpaper Changer (Version: 3.0.6.0)
WavePad Sound Editor
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
WinFlash (Version: 2.30.1)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Wireless Console 3 (Version: 3.0.15)
Wunderlist (Version: 2.3.0.30)
Xirrus Wi-Fi Inspector (Version: 1.2.1.4)
XnView 1.98.8 (Version: 1.98.8)

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: avast! Firewall NDIS Filter Miniport
Description: avast! Firewall NDIS Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: ALWIL Software
Service: aswNdis
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.


**** End of log ****
  • 0

#10
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

The network problem is resolved now based on your last log, make sure you try more than one browser.

There are some more problems with your system, System Restore is failing to create Restore points and most likely the reason the FixIt didn't apply.

Error: (12/28/2013 08:29:54 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Microsoft Fix it 50267; Error = 0x80070422).


Run a Disk Check...
  • open the Command Prompt as Administrator (Tutorial)
  • type the command:
    chkdsk /f /x C:
    When it ask if you want to do a scan on next restart answer Yes
  • restart the computer

Next,
  • download ListChkdskResult
  • execute the file and accept all the windows prompts to authorize the program to run
  • Notepad will open with a report showing the chkdsk result
  • copy & paste the log to your reply

An also,

Check Windows System files integrity
  • open the Command Prompt as Administrator (Tutorial)
  • type the following command and press Enter:
    sfc /scannow
    
    Note: This may take some time to finish.

    if it say some errors are found and couldn't fix them do this:
  • In the command prompt window, type or Copy & Paste the following:
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
  • Close the command prompt.
  • Attach to your post the sfcdetails.txt file that was just placed on your Desktop
  • You can safely delete the sfcdetails.txt file afterwards if you like

  • 0

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#11
guyshahar

guyshahar

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
First of all, Wireless now works on all browsers. Thanks so much for this - really appreciate your expert guidance!! (My PC also seems to be running slightly quicker - it has been abysmally slow lately)

As for the scan, I typed in "chkdsk /f /c" as "chkdsk /f /x C:" didn't work, neither did using a colon. After the scan, I ran ListChkdskResult and the log is below. Then I did the scannow, and it said that there were no problems, and it didn't write a log file to my hard drive.

This is the ListChkdskResult log:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 29/12/2013 17:02:22 >------
Category: 0
Computer Name: asus-PC
Event Code: 1001
Record Number: 29106
Source Name: Microsoft-Windows-Wininit
Time Written: 12-29-2013 @ 16:59:19
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

WARNING! C parameter specified.
Your drive may still be corrupt even after running CHKDSK.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
193280 file records processed.

File verification completed.
1031 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
248794 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
193280 file SDs/SIDs processed.

Cleaning up 1191 unused index entries from index $SII of file 0x9.
Cleaning up 1191 unused index entries from index $SDH of file 0x9.
Cleaning up 1191 unused security descriptors.
CHKDSK is compacting the security descriptor stream
27758 data files processed.

CHKDSK is verifying Usn Journal...
34491912 USN bytes processed.

Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

122096639 KB total disk space.
67549680 KB in 129150 files.
130484 KB in 27761 indexes.
0 KB in bad sectors.
298031 KB in use by the system.
65536 KB occupied by the log file.
54118444 KB available on disk.

4096 bytes in each allocation unit.
30524159 total allocation units on disk.
13529611 allocation units available on disk.

Internal Info:
00 f3 02 00 f9 64 02 00 f4 40 04 00 00 00 00 00 .....d...@......
56 03 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 V...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: asus-PC
Event Code: 26213
Record Number: 28352
Source Name: Chkdsk
Time Written: 12-15-2013 @ 19:49:22
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode. A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.

Checking file system on C:\
Volume label is OS.

CHKDSK is verifying files (stage 1 of 5)...
193280 file records processed.

File verification completed.
1008 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
The file reference 0x15b000000000625 of index entry Local State of index $I30
with parent 0xb5a is not the same as 0x158000000000625.
Index entry Local State in index $I30 of file 2906 is incorrect.
The file reference 0x15b000000000625 of index entry LOCALS~1 of index $I30
with parent 0xb5a is not the same as 0x158000000000625.
Index entry LOCALS~1 in index $I30 of file 2906 is incorrect.
Index entry PK4AB2~1.BIN of index $I30 in file 0x25df points to unused file 0x6a4.
Index entry PK4AB2~1.BIN in index $I30 of file 9695 is incorrect.
Index entry pkg1312150000000046.bin of index $I30 in file 0x25df points to unused file 0x6a4.
Index entry pkg1312150000000046.bin in index $I30 of file 9695 is incorrect.
248340 index entries processed.

Index verification completed.

Errors found. CHKDSK cannot continue in read-only mode.

-----------------------------------------------------------------------
Category: 0
Computer Name: asus-PC
Event Code: 1001
Record Number: 22354
Source Name: Microsoft-Windows-Wininit
Time Written: 07-16-2013 @ 19:05:14
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
193280 file records processed.

File verification completed.
1024 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
253414 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
193280 file SDs/SIDs processed.

Cleaning up 623 unused index entries from index $SII of file 0x9.
Cleaning up 623 unused index entries from index $SDH of file 0x9.
Cleaning up 623 unused security descriptors.
Security descriptor verification completed.
30068 data files processed.

CHKDSK is verifying Usn Journal...
35789128 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
193264 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
12457148 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

122096639 KB total disk space.
71821512 KB in 147572 files.
147252 KB in 30069 indexes.
0 KB in bad sectors.
299279 KB in use by the system.
65536 KB occupied by the log file.
49828596 KB available on disk.

4096 bytes in each allocation unit.
30524159 total allocation units on disk.
12457149 allocation units available on disk.

Internal Info:
00 f3 02 00 f5 b5 02 00 3b ca 04 00 00 00 00 00 ........;.......
f8 02 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
  • 0

#12
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

First of all, Wireless now works on all browsers. Thanks so much for this - really appreciate your expert guidance!! (My PC also seems to be running slightly quicker - it has been abysmally slow lately)

Good!

As for the scan, I typed in "chkdsk /f /c" as "chkdsk /f /x C:" didn't work, neither did using a colon. After the scan, I ran ListChkdskResult and the log is below. Then I did the scannow, and it said that there were no problems, and it didn't write a log file to my hard drive.


The second command is the correct one. According to the log the first command you use run but without doing a complete check because of /c
  • Try this, select and copy the following command:
    chkdsk /f /x C:
  • Open the Command Prompt as Administrator
  • right-click on the black window and select Paste then press Enter to execute the command
  • the system will ask if you want to do a scan on next restart answer Yes
  • restart the computer

  • 0

#13
guyshahar

guyshahar

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
Done it now - here is the new log:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 29/12/2013 19:08:53 >------
Category: 0
Computer Name: asus-PC
Event Code: 1001
Record Number: 29137
Source Name: Microsoft-Windows-Wininit
Time Written: 12-29-2013 @ 18:59:03
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
193280 file records processed.

File verification completed.
1029 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
248778 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
193280 file SDs/SIDs processed.

Cleaning up 19 unused index entries from index $SII of file 0x9.
Cleaning up 19 unused index entries from index $SDH of file 0x9.
Cleaning up 19 unused security descriptors.
Security descriptor verification completed.
27750 data files processed.

CHKDSK is verifying Usn Journal...
34988960 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

122096639 KB total disk space.
67491364 KB in 130830 files.
131504 KB in 27751 indexes.
0 KB in bad sectors.
298611 KB in use by the system.
65536 KB occupied by the log file.
54175160 KB available on disk.

4096 bytes in each allocation unit.
30524159 total allocation units on disk.
13543790 allocation units available on disk.

Internal Info:
00 f3 02 00 81 6b 02 00 de 4d 04 00 00 00 00 00 .....k...M......
57 03 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 W...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: asus-PC
Event Code: 1001
Record Number: 29106
Source Name: Microsoft-Windows-Wininit
Time Written: 12-29-2013 @ 16:59:19
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

WARNING! C parameter specified.
Your drive may still be corrupt even after running CHKDSK.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
193280 file records processed.

File verification completed.
1031 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
248794 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
193280 file SDs/SIDs processed.

Cleaning up 1191 unused index entries from index $SII of file 0x9.
Cleaning up 1191 unused index entries from index $SDH of file 0x9.
Cleaning up 1191 unused security descriptors.
CHKDSK is compacting the security descriptor stream
27758 data files processed.

CHKDSK is verifying Usn Journal...
34491912 USN bytes processed.

Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

122096639 KB total disk space.
67549680 KB in 129150 files.
130484 KB in 27761 indexes.
0 KB in bad sectors.
298031 KB in use by the system.
65536 KB occupied by the log file.
54118444 KB available on disk.

4096 bytes in each allocation unit.
30524159 total allocation units on disk.
13529611 allocation units available on disk.

Internal Info:
00 f3 02 00 f9 64 02 00 f4 40 04 00 00 00 00 00 .....d...@......
56 03 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 V...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: asus-PC
Event Code: 26213
Record Number: 28352
Source Name: Chkdsk
Time Written: 12-15-2013 @ 19:49:22
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode. A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.

Checking file system on C:\
Volume label is OS.

CHKDSK is verifying files (stage 1 of 5)...
193280 file records processed.

File verification completed.
1008 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
The file reference 0x15b000000000625 of index entry Local State of index $I30
with parent 0xb5a is not the same as 0x158000000000625.
Index entry Local State in index $I30 of file 2906 is incorrect.
The file reference 0x15b000000000625 of index entry LOCALS~1 of index $I30
with parent 0xb5a is not the same as 0x158000000000625.
Index entry LOCALS~1 in index $I30 of file 2906 is incorrect.
Index entry PK4AB2~1.BIN of index $I30 in file 0x25df points to unused file 0x6a4.
Index entry PK4AB2~1.BIN in index $I30 of file 9695 is incorrect.
Index entry pkg1312150000000046.bin of index $I30 in file 0x25df points to unused file 0x6a4.
Index entry pkg1312150000000046.bin in index $I30 of file 9695 is incorrect.
248340 index entries processed.

Index verification completed.

Errors found. CHKDSK cannot continue in read-only mode.

-----------------------------------------------------------------------
Category: 0
Computer Name: asus-PC
Event Code: 1001
Record Number: 22354
Source Name: Microsoft-Windows-Wininit
Time Written: 07-16-2013 @ 19:05:14
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
193280 file records processed.

File verification completed.
1024 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
253414 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
193280 file SDs/SIDs processed.

Cleaning up 623 unused index entries from index $SII of file 0x9.
Cleaning up 623 unused index entries from index $SDH of file 0x9.
Cleaning up 623 unused security descriptors.
Security descriptor verification completed.
30068 data files processed.

CHKDSK is verifying Usn Journal...
35789128 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
193264 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
12457148 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

122096639 KB total disk space.
71821512 KB in 147572 files.
147252 KB in 30069 indexes.
0 KB in bad sectors.
299279 KB in use by the system.
65536 KB occupied by the log file.
49828596 KB available on disk.

4096 bytes in each allocation unit.
30524159 total allocation units on disk.
12457149 allocation units available on disk.

Internal Info:
00 f3 02 00 f5 b5 02 00 3b ca 04 00 00 00 00 00 ........;.......
f8 02 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
  • 0

#14
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Ok, can you try to create a System Restore point to see if it works?

Create a System Restore Point

  • Click the Start Orb Posted Image, on the Search box type restore point, on the search results click Create a Restore Point
    Posted Image
    Note: It may take some time for the system to populate the Available Drives box, so be patient.
  • On the Protection Settings box make sure the protection is On for Local Disk (?) (System).
    Your OS drive letter will be shown in place of the ?.
  • Click the Create button at the bottom
  • A System Protection window will open.
  • Type in a name for the restore point, i.e: System OK and click Create
  • Please wait until the System Protection window tell you a Restore Point is being created.
  • The System Protection window will then tell you the Restore Point was created successfully. Click Close
  • Click OK.

  • 0

#15
guyshahar

guyshahar

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
It was set to off for all drives. I set it to on for my C drive. I got the attached error messages, but when I went back, I found it was set to on anyway. I could not increase the size allocated to restore points from zero because of similar error messages, but once I had created the restore point, I went back and saw that the allocated space had increased to 4%.

Attached Thumbnails

  • Error.png
  • Error 2.png

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