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#16
SleepyDude

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It was set to off for all drives. I set it to on for my C drive. I got the attached error messages, but when I went back, I found it was set to on anyway. I could not increase the size allocated to restore points from zero because of similar error messages, but once I had created the restore point, I went back and saw that the allocated space had increased to 4%.


Good. Can you get a new MiniToolBox log with the following options checked:
  • List last 10 Event Viewer log
  • List Devices (Only Problems)
  • List Users, Partitions and Memory size
  • List Restore Points
Click on Go.

Post the resulting log in your next reply.
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#17
guyshahar

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Here is the log -

MiniToolBox by Farbar Version: 18-12-2013
Ran by asus (administrator) on 29-12-2013 at 21:43:26
Running from "C:\Users\asus\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/29/2013 04:29:36 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (12/29/2013 07:31:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.16428, time stamp: 0x525b66f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000006e20000
Faulting process id: 0xaa8
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (12/29/2013 07:31:07 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.16428, time stamp: 0x525b66f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000002a70078
Faulting process id: 0x23a0
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (12/28/2013 08:29:54 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Microsoft Fix it 50267; Error = 0x80070422).

Error: (12/28/2013 08:29:53 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Microsoft Fix it 50267; Error = 0x80070422).

Error: (12/27/2013 09:44:06 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (12/27/2013 08:58:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: jucheck.exe, version: 2.1.9.4, time stamp: 0x513f4a8f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x12b8
Faulting application start time: 0xjucheck.exe0
Faulting application path: jucheck.exe1
Faulting module path: jucheck.exe2
Report Id: jucheck.exe3

Error: (12/27/2013 08:58:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: avastUi.exe, version: 9.0.2011.263, time stamp: 0x52af800a
Faulting module name: ole32.DLL, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0002d225
Faulting process id: 0x490
Faulting application start time: 0xavastUi.exe0
Faulting application path: avastUi.exe1
Faulting module path: avastUi.exe2
Report Id: avastUi.exe3

Error: (12/27/2013 08:53:47 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232\instup.exe /sfx /sfxstorage:"C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232" /edition:1 /prod:ais ; Description = avast! antivirus system restore point; Error = 0x80070422).

Error: (12/27/2013 08:35:39 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup" /uninstwiz ; Description = avast! Free Antivirus Setup; Error = 0x80070422).


System errors:
=============
Error: (12/29/2013 09:41:25 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (12/29/2013 09:41:25 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (12/29/2013 06:51:25 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (12/29/2013 04:48:24 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (12/29/2013 04:27:45 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (12/29/2013 04:27:45 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (12/28/2013 09:54:21 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (12/28/2013 09:54:21 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (12/28/2013 08:31:51 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (12/28/2013 08:23:00 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================
Error: (12/29/2013 04:29:36 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (12/29/2013 07:31:15 AM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.16428525b66f7unknown0.0.0.000000000c00000050000000006e20000aa801cf0467f43caa43C:\Program Files\Internet Explorer\iexplore.exeunknown32b8ccd7-705b-11e3-ac42-485b39e9f8d6

Error: (12/29/2013 07:31:07 AM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.16428525b66f7unknown0.0.0.000000000c00000050000000002a7007823a001cf04176c0733f9C:\Program Files\Internet Explorer\iexplore.exeunknown2dec8cca-705b-11e3-ac42-485b39e9f8d6

Error: (12/28/2013 08:29:54 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Microsoft Fix it 502670x80070422

Error: (12/28/2013 08:29:53 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Microsoft Fix it 502670x80070422

Error: (12/27/2013 09:44:06 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (12/27/2013 08:58:37 PM) (Source: Application Error)(User: )
Description: jucheck.exe2.1.9.4513f4a8funknown0.0.0.000000000c00000050000000012b801cf034566dff4d5C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exeunknowna7924a6d-6f39-11e3-9d9a-485b39e9f8d6

Error: (12/27/2013 08:58:36 PM) (Source: Application Error)(User: )
Description: avastUi.exe9.0.2011.26352af800aole32.DLL6.1.7601.175144ce7b96fc00000050002d22549001cf03461aac602dC:\Program Files\AVAST Software\Avast\avastUi.exeC:\Windows\syswow64\ole32.DLLa6a7e6ff-6f39-11e3-9d9a-485b39e9f8d6

Error: (12/27/2013 08:53:47 PM) (Source: System Restore)(User: )
Description: C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232\instup.exe /sfx /sfxstorage:"C:\Users\asus\AppData\Local\Temp\_av_iup.tm~a03232" /edition:1 /prod:ais avast! antivirus system restore point0x80070422

Error: (12/27/2013 08:35:39 PM) (Source: System Restore)(User: )
Description: C:\Program Files\AVAST Software\Avast\setup\avast.setup Files\AVAST Software\Avast\setup\avast.setup" /uninstwiz avast! Free Antivirus Setup0x80070422


CodeIntegrity Errors:
===================================
Date: 2012-04-17 13:26:33.259
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:26:33.134
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.459
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.339
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.211
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.065
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.881
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.725
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:38.054
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:37.851
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: avast! Firewall NDIS Filter Miniport
Description: avast! Firewall NDIS Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: ALWIL Software
Service: aswNdis
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 3884.55 MB
Available physical RAM: 1299.12 MB
Total Pagefile: 9782.73 MB
Available Pagefile: 4328.8 MB
Total Virtual: 4095.88 MB
Available Virtual: 3956.12 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:116.44 GB) (Free:50.86 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:337.6 GB) (Free:20.14 GB) NTFS
8 Drive j: () (Removable) (Total:29.71 GB) (Free:5.55 GB) FAT32

========================= Users: ========================================

User accounts for \\ASUS-PC

Administrator asus Guest

========================= Restore Points ==================================

29-12-2013 19:51:50 Test - Dec 13

**** End of log ****
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#18
SleepyDude

SleepyDude

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Hi,

It seems System Restore is working now, good job :thumbsup:

I see you have Malwarebytes installed can you update the program and run a scan, let me know if it finds anything...

On the last log there is an error ACPI: ACPI BIOS... that seems to indicate that your computer needs a BIOS update, I tried to access the Asus site to check the latest version but the web site didn't work for me...

If you need help checking for the BIOS update please post the exact model you have (probably on the back of the laptop) because the full model probably have more letters K72F-...
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#19
guyshahar

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Hi

Malwarebytes didn't find any issues.

All I can find on the laptop is the model K72F-TY011V. There is also a Check Number - 3673, and elsewhere, it says ID:1A. I have tried to get drivers in the past from the Asus site, and it just doesn't seem to work at all....
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#20
guyshahar

guyshahar

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HI SleepyDude

Are you still able to help me with this? I don't know how to find the BIOS update. The model number is in the post above.

Strangely, after a few days of working smoothly and quickly, the laptop has really slowed down again, and is again really difficult to use. Wireless still works.
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#21
SleepyDude

SleepyDude

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Hi,

Sure the Asus site is working now :) can you enter the BIOS and try to locate the version number?

Can you post a new Minitoolbox log to check the windows event log?

Check only the following:
  • List last 10 Event Viewer log
  • List Devices (Only Problems)

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#22
guyshahar

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The bios version is - American Megatrends Inc. K72F.203 (22/12/2009)

The MiniToolBox log is:

MiniToolBox by Farbar Version: 18-12-2013
Ran by asus (administrator) on 04-01-2014 at 09:05:18
Running from "C:\Users\asus\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/03/2014 08:10:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.16428, time stamp: 0x525b66f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000003360000
Faulting process id: 0xe30
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (01/02/2014 06:12:14 PM) (Source: Application Hang) (User: )
Description: The program Evernote.exe version 5.1.0.2217 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3180

Start Time: 01cf0670aaa6a81f

Termination Time: 342

Application Path: C:\Program Files (x86)\Evernote\Evernote\Evernote.exe

Report Id: 5a4b6f93-73d9-11e3-9162-485b39e9f8d6

Error: (01/02/2014 02:26:37 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2758

Start Time: 01cf06d6f407f313

Termination Time: 793

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (01/01/2014 09:50:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.16428, time stamp: 0x525b66f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000002e80000
Faulting process id: 0x240c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (12/31/2013 11:26:26 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 27e4

Start Time: 01cf05a81677b148

Termination Time: 110

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/31/2013 08:14:06 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1c40

Start Time: 01cf05af26845587

Termination Time: 252

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/30/2013 10:33:23 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1eb4

Start Time: 01cf05a8162215f7

Termination Time: 17

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/30/2013 08:19:59 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.16428, time stamp: 0x525b66f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000003530078
Faulting process id: 0x1aa0
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (12/29/2013 04:29:36 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (12/29/2013 07:31:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.16428, time stamp: 0x525b66f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000006e20000
Faulting process id: 0xaa8
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3


System errors:
=============
Error: (01/03/2014 05:13:47 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{F2551FE2-3B33-4E7D-88E5-10348FC56C3E} because another computer on the network has the same name. The server could not start.

Error: (01/03/2014 05:13:39 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (01/03/2014 05:13:39 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (01/03/2014 03:04:13 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{F2551FE2-3B33-4E7D-88E5-10348FC56C3E} because another computer on the network has the same name. The server could not start.

Error: (01/03/2014 03:03:33 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (01/03/2014 03:03:33 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (01/03/2014 10:27:32 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.

Error: (01/03/2014 10:26:53 AM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (01/03/2014 10:26:53 AM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (01/02/2014 11:19:24 PM) (Source: ACPI) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.


Microsoft Office Sessions:
=========================
Error: (01/03/2014 08:10:55 AM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.16428525b66f7unknown0.0.0.000000000c00000050000000003360000e3001cf06d6effeded2C:\Program Files\Internet Explorer\iexplore.exeunknown9130ce46-744e-11e3-9162-485b39e9f8d6

Error: (01/02/2014 06:12:14 PM) (Source: Application Hang)(User: )
Description: Evernote.exe5.1.0.2217318001cf0670aaa6a81f342C:\Program Files (x86)\Evernote\Evernote\Evernote.exe5a4b6f93-73d9-11e3-9162-485b39e9f8d6

Error: (01/02/2014 02:26:37 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.16428275801cf06d6f407f313793C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (01/01/2014 09:50:23 AM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.16428525b66f7unknown0.0.0.000000000c00000050000000002e80000240c01cf05a80a556f8cC:\Program Files\Internet Explorer\iexplore.exeunknown217428b1-72ca-11e3-9162-485b39e9f8d6

Error: (12/31/2013 11:26:26 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.1642827e401cf05a81677b148110C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (12/31/2013 08:14:06 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.164281c4001cf05af26845587252C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (12/30/2013 10:33:23 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.164281eb401cf05a8162215f717C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (12/30/2013 08:19:59 AM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.16428525b66f7unknown0.0.0.000000000c000000500000000035300781aa001cf04e0b9d04c1fC:\Program Files\Internet Explorer\iexplore.exeunknown2bc48f84-712b-11e3-abce-485b39e9f8d6

Error: (12/29/2013 04:29:36 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (12/29/2013 07:31:15 AM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.16428525b66f7unknown0.0.0.000000000c00000050000000006e20000aa801cf0467f43caa43C:\Program Files\Internet Explorer\iexplore.exeunknown32b8ccd7-705b-11e3-ac42-485b39e9f8d6


CodeIntegrity Errors:
===================================
Date: 2012-04-17 13:26:33.259
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:26:33.134
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.459
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:21:51.339
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.211
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-17 13:20:34.065
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.881
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 20:48:27.725
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:38.054
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2012-04-16 19:34:37.851
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\ksaud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


========================= Devices: ================================

Name: avast! Firewall NDIS Filter Miniport
Description: avast! Firewall NDIS Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: ALWIL Software
Service: aswNdis
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.


**** End of log ****
  • 0

#23
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,148 posts
Hi,

Visit the Asus Drivers page and you can download a BIOS update to version 211 K72FAS211.zip and the program Windows BIOS Flash Utility. You have to install the Windows BIOS Flash Utility and follow the instructions, most likely the file K72FAS211.zip must be extracted...

The last log seems to indicate that you have more than one computer connected to the network with the same name!

The server could not bind to the transport \Device\NetBT_Tcpip_{F2551FE2-3B33-4E7D-88E5-10348FC56C3E} because another computer on the network has the same name. The server could not start.

To avoid this problem change the name of one of the computers. To change the name follow the instructions on this page Change Your Computer Name in Windows 7 or Vista.
  • 0

#24
guyshahar

guyshahar

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  • Member
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  • 32 posts
Thanks Sleepy. All done and working fine now (if still a little slow - but faster than before).

Thanks for all your help and patience.
  • 0

#25
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,148 posts

Thanks Sleepy. All done and working fine now (if still a little slow - but faster than before).

Thanks for all your help and patience.


Ok. Thanks for let me know the result.

I recheck the logs you provide and notice that you need to update Java because it's outdated, Java is critical in terms of Security, it's one of the applications most target by security exploits today.

When java is installed its extremely important to update immediately when you get a notification pop-up from the Java Updater. Or update manually by opening the Start Menu > Settings > Control Panel, open the applet called Java on the Update tab click the Update Now button. The program will prompt you to install any new updated version available.
Every time you update Java make sure you uncheck the box asking to Install the Ask Toolbar and make Ask my default search provider.

Edited by SleepyDude, 11 January 2014 - 06:51 AM.

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