[jesse24]

Hi,

I've been experiencing, on youtube, an error that appears 3-4 minutes of playing a video. The video stops, a *snowy* screen appears saying "video error" and on another page that randomly pops up, I'm prompted to download an "updated" version of flash, however my antivirus blocks a trojan trying to infect my pc everytime.

Any help on this matter will be appreciated.

- Jesse

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here's the otl log:

OTL logfile created on: 12/27/2013 7:09:14 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Jesse\Desktop
64bit- Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16428)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.28 Gb Available Physical Memory | 57.11% Memory free
7.99 Gb Paging File | 5.81 Gb Available in Paging File | 72.71% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 146.39 Gb Total Space | 30.88 Gb Free Space | 21.10% Space Free | Partition Type: NTFS
Drive D: | 265.23 Gb Total Space | 41.02 Gb Free Space | 15.47% Space Free | Partition Type: NTFS
Drive F: | 54.05 Gb Total Space | 29.33 Gb Free Space | 54.26% Space Free | Partition Type: NTFS

Computer Name: JESSE-PC | User Name: Jesse | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/12/27 19:08:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Jesse\Desktop\OTL.exe
PRC - [2013/12/03 21:48:06 | 000,863,184 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2013/11/02 07:28:23 | 000,066,336 | ---- | M] () -- C:\Program Files (x86)\LinkSwift\bin\utilLinkSwift.exe
PRC - [2013/11/02 07:27:44 | 000,066,336 | ---- | M] () -- C:\Program Files (x86)\LinkSwift\updateLinkSwift.exe
PRC - [2013/09/21 10:20:22 | 000,148,000 | ---- | M] (DealPly Technologies Ltd) -- C:\Program Files (x86)\DealPlyLive\Update\DealPlyLive.exe
PRC - [2013/05/10 02:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/05/09 22:48:09 | 000,164,864 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
PRC - [2013/05/09 03:58:30 | 004,858,968 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2013/05/09 03:58:30 | 000,046,808 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/11/10 23:45:54 | 000,107,832 | ---- | M] () -- C:\Windows\SysWOW64\PnkBstrB.exe
PRC - [2011/12/27 11:13:17 | 000,075,136 | ---- | M] () -- C:\Windows\SysWOW64\PnkBstrA.exe
PRC - [2010/05/20 23:56:36 | 000,334,384 | ---- | M] (VMware, Inc.) -- C:\Windows\SysWOW64\vmnetdhcp.exe
PRC - [2010/05/20 23:56:18 | 000,399,920 | ---- | M] (VMware, Inc.) -- C:\Windows\SysWOW64\vmnat.exe
PRC - [2010/04/26 21:09:52 | 000,113,288 | ---- | M] (Renesas Electronics Corporation) -- C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe


========== Modules (No Company Name) ==========

MOD - [2013/12/03 21:48:04 | 000,399,312 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ppgooglenaclpluginchrome.dll
MOD - [2013/12/03 21:48:03 | 013,586,896 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\PepperFlash\pepflashplayer.dll
MOD - [2013/12/03 21:48:02 | 004,055,504 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\pdf.dll
MOD - [2013/12/03 21:47:11 | 000,702,416 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\libglesv2.dll
MOD - [2013/12/03 21:47:11 | 000,099,792 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\libegl.dll
MOD - [2013/12/03 21:47:08 | 001,619,408 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ffmpegsumo.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/11/26 04:18:09 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/09/06 12:32:06 | 000,288,776 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe -- (McComponentHostService)
SRV:64bit: - [2013/05/27 00:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2013/05/09 03:58:30 | 000,046,808 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2012/09/28 14:43:40 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2012/03/09 00:10:20 | 000,235,520 | ---- | M] (AMD) [Disabled | Stopped] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/09/22 17:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/13 20:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV - [2013/12/22 17:36:37 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/11/02 07:28:23 | 000,066,336 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\LinkSwift\bin\utilLinkSwift.exe -- (Util LinkSwift)
SRV - [2013/11/02 07:27:44 | 000,066,336 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\LinkSwift\updateLinkSwift.exe -- (Update LinkSwift)
SRV - [2013/09/21 10:20:22 | 000,148,000 | ---- | M] (DealPly Technologies Ltd) [On_Demand | Stopped] -- C:\Program Files (x86)\DealPlyLive\Update\DealPlyLive.exe -- (dealplylivem)
SRV - [2013/09/21 10:20:22 | 000,148,000 | ---- | M] (DealPly Technologies Ltd) [Auto | Stopped] -- C:\Program Files (x86)\DealPlyLive\Update\DealPlyLive.exe -- (dealplylive)
SRV - [2013/05/10 02:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/11/10 23:45:54 | 000,107,832 | ---- | M] () [Auto | Running] -- C:\Windows\SysWOW64\PnkBstrB.exe -- (PnkBstrB)
SRV - [2011/12/27 11:13:17 | 000,075,136 | ---- | M] () [Auto | Running] -- C:\Windows\SysWOW64\PnkBstrA.exe -- (PnkBstrA)
SRV - [2010/05/20 23:56:36 | 000,334,384 | ---- | M] (VMware, Inc.) [Auto | Running] -- C:\Windows\SysWOW64\vmnetdhcp.exe -- (VMnetDHCP)
SRV - [2010/05/20 23:56:32 | 000,113,200 | ---- | M] (VMware, Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\VMware\VMware Workstation\vmware-authd.exe -- (VMAuthdService)
SRV - [2010/05/20 23:56:18 | 000,399,920 | ---- | M] (VMware, Inc.) [Auto | Running] -- C:\Windows\SysWOW64\vmnat.exe -- (VMware NAT Service)
SRV - [2010/05/20 22:40:20 | 000,539,184 | ---- | M] (VMware, Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe -- (VMUSBArbService)
SRV - [2010/04/27 15:42:04 | 000,191,024 | ---- | M] (VMware, Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\VMware\VMware Workstation\vmware-ufad.exe -- (ufad-ws60)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/07/14 15:11:02 | 000,012,288 | ---- | M] () [Disabled | Stopped] -- C:\Program Files (x86)\TESTOUT\Orbis\OrbisClient.Services.exe -- (OrbisClient.Services)

[jesse24]

here's the otl log:

OTL logfile created on: 12/27/2013 7:09:14 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Jesse\Desktop
64bit- Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16428)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.28 Gb Available Physical Memory | 57.11% Memory free
7.99 Gb Paging File | 5.81 Gb Available in Paging File | 72.71% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 146.39 Gb Total Space | 30.88 Gb Free Space | 21.10% Space Free | Partition Type: NTFS
Drive D: | 265.23 Gb Total Space | 41.02 Gb Free Space | 15.47% Space Free | Partition Type: NTFS
Drive F: | 54.05 Gb Total Space | 29.33 Gb Free Space | 54.26% Space Free | Partition Type: NTFS

Computer Name: JESSE-PC | User Name: Jesse | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/12/27 19:08:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Jesse\Desktop\OTL.exe
PRC - [2013/12/03 21:48:06 | 000,863,184 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2013/11/02 07:28:23 | 000,066,336 | ---- | M] () -- C:\Program Files (x86)\LinkSwift\bin\utilLinkSwift.exe
PRC - [2013/11/02 07:27:44 | 000,066,336 | ---- | M] () -- C:\Program Files (x86)\LinkSwift\updateLinkSwift.exe
PRC - [2013/09/21 10:20:22 | 000,148,000 | ---- | M] (DealPly Technologies Ltd) -- C:\Program Files (x86)\DealPlyLive\Update\DealPlyLive.exe
PRC - [2013/05/10 02:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/05/09 22:48:09 | 000,164,864 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
PRC - [2013/05/09 03:58:30 | 004,858,968 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2013/05/09 03:58:30 | 000,046,808 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/11/10 23:45:54 | 000,107,832 | ---- | M] () -- C:\Windows\SysWOW64\PnkBstrB.exe
PRC - [2011/12/27 11:13:17 | 000,075,136 | ---- | M] () -- C:\Windows\SysWOW64\PnkBstrA.exe
PRC - [2010/05/20 23:56:36 | 000,334,384 | ---- | M] (VMware, Inc.) -- C:\Windows\SysWOW64\vmnetdhcp.exe
PRC - [2010/05/20 23:56:18 | 000,399,920 | ---- | M] (VMware, Inc.) -- C:\Windows\SysWOW64\vmnat.exe
PRC - [2010/04/26 21:09:52 | 000,113,288 | ---- | M] (Renesas Electronics Corporation) -- C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe


========== Modules (No Company Name) ==========

MOD - [2013/12/03 21:48:04 | 000,399,312 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ppgooglenaclpluginchrome.dll
MOD - [2013/12/03 21:48:03 | 013,586,896 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\PepperFlash\pepflashplayer.dll
MOD - [2013/12/03 21:48:02 | 004,055,504 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\pdf.dll
MOD - [2013/12/03 21:47:11 | 000,702,416 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\libglesv2.dll
MOD - [2013/12/03 21:47:11 | 000,099,792 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\libegl.dll
MOD - [2013/12/03 21:47:08 | 001,619,408 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\ffmpegsumo.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/11/26 04:18:09 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/09/06 12:32:06 | 000,288,776 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe -- (McComponentHostService)
SRV:64bit: - [2013/05/27 00:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2013/05/09 03:58:30 | 000,046,808 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2012/09/28 14:43:40 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2012/03/09 00:10:20 | 000,235,520 | ---- | M] (AMD) [Disabled | Stopped] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/09/22 17:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/13 20:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV - [2013/12/22 17:36:37 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/11/02 07:28:23 | 000,066,336 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\LinkSwift\bin\utilLinkSwift.exe -- (Util LinkSwift)
SRV - [2013/11/02 07:27:44 | 000,066,336 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\LinkSwift\updateLinkSwift.exe -- (Update LinkSwift)
SRV - [2013/09/21 10:20:22 | 000,148,000 | ---- | M] (DealPly Technologies Ltd) [On_Demand | Stopped] -- C:\Program Files (x86)\DealPlyLive\Update\DealPlyLive.exe -- (dealplylivem)
SRV - [2013/09/21 10:20:22 | 000,148,000 | ---- | M] (DealPly Technologies Ltd) [Auto | Stopped] -- C:\Program Files (x86)\DealPlyLive\Update\DealPlyLive.exe -- (dealplylive)
SRV - [2013/05/10 02:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/11/10 23:45:54 | 000,107,832 | ---- | M] () [Auto | Running] -- C:\Windows\SysWOW64\PnkBstrB.exe -- (PnkBstrB)
SRV - [2011/12/27 11:13:17 | 000,075,136 | ---- | M] () [Auto | Running] -- C:\Windows\SysWOW64\PnkBstrA.exe -- (PnkBstrA)
SRV - [2010/05/20 23:56:36 | 000,334,384 | ---- | M] (VMware, Inc.) [Auto | Running] -- C:\Windows\SysWOW64\vmnetdhcp.exe -- (VMnetDHCP)
SRV - [2010/05/20 23:56:32 | 000,113,200 | ---- | M] (VMware, Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\VMware\VMware Workstation\vmware-authd.exe -- (VMAuthdService)
SRV - [2010/05/20 23:56:18 | 000,399,920 | ---- | M] (VMware, Inc.) [Auto | Running] -- C:\Windows\SysWOW64\vmnat.exe -- (VMware NAT Service)
SRV - [2010/05/20 22:40:20 | 000,539,184 | ---- | M] (VMware, Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe -- (VMUSBArbService)
SRV - [2010/04/27 15:42:04 | 000,191,024 | ---- | M] (VMware, Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\VMware\VMware Workstation\vmware-ufad.exe -- (ufad-ws60)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/07/14 15:11:02 | 000,012,288 | ---- | M] () [Disabled | Stopped] -- C:\Program Files (x86)\TESTOUT\Orbis\OrbisClient.Services.exe -- (OrbisClient.Services)