Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Custom PC BSOD errors


  • Please log in to reply

#1
firedx11

firedx11

    New Member

  • Member
  • Pip
  • 8 posts
I built my PC about 6 months ago and it has been running fine. I have regular scans setup for Malwarebytes, Spybot Search and Destroy, and MSE. I started getting BSOD errors a couple months ago and they're becoming more frequent. Anyone know what might be happening? Thanks for your help!!

System stats:
Windows 7 Home Premium SP1
Processor AMD FX 6100 6 core Processor 3.3ghz
12 gig RAM
MSI Nvidia GTX 760
1000 Watt PSU

==================================================
Dump File : 122913-41901-01.dmp
Crash Time : 12/29/2013 3:37:58 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff680`003f5ef0
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`034c455b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122913-41901-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,216
Dump File Time : 12/29/2013 3:40:12 AM
==================================================

==================================================
Dump File : 122813-47985-01.dmp
Crash Time : 12/28/2013 9:50:32 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00005003
Parameter 2 : fffff780`c0000000
Parameter 3 : 00000000`00014f99
Parameter 4 : 00014f9b`10029f32
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122813-47985-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,208
Dump File Time : 12/28/2013 9:52:39 PM
==================================================

==================================================
Dump File : 121613-42541-01.dmp
Crash Time : 12/16/2013 3:28:46 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffffa80`1d0e30e8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`034b5666
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121613-42541-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,216
Dump File Time : 12/16/2013 3:30:57 AM
==================================================

==================================================
Dump File : 112713-31839-01.dmp
Crash Time : 11/27/2013 3:49:54 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffffa80`19f6c5d8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`039f976c
Caused By Driver : hal.dll
Caused By Address : hal.dll+476c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112713-31839-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 333,504
Dump File Time : 11/27/2013 3:51:46 AM
==================================================

==================================================
Dump File : 111213-57813-01.dmp
Crash Time : 11/12/2013 9:31:50 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041284
Parameter 2 : fffff980`03993001
Parameter 3 : 00000000`00000000
Parameter 4 : fffff780`c0000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111213-57813-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,216
Dump File Time : 11/12/2013 9:34:14 PM
==================================================

==================================================
Dump File : 102813-66253-01.dmp
Crash Time : 10/28/2013 10:28:04 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041284
Parameter 2 : 00000000`24d98001
Parameter 3 : 00000000`00013f9a
Parameter 4 : fffff700`01080000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+53cd18
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102813-66253-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,272
Dump File Time : 10/28/2013 10:30:03 PM
==================================================

==================================================
Dump File : 101813-29530-01.dmp
Crash Time : 10/18/2013 7:37:04 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0bf8d1c8
Parameter 3 : fffff880`0bf8ca20
Parameter 4 : fffff800`034245e9
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+4688
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101813-29530-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,072
Dump File Time : 10/18/2013 7:38:50 AM
==================================================

==================================================
Dump File : 090413-49795-01.dmp
Crash Time : 9/4/2013 12:51:04 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff683`ff7d87b8
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`03261587
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090413-49795-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,280
Dump File Time : 9/4/2013 12:53:23 PM
==================================================
  • 0

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 24,052 posts
Hello firedx11

Please provide the following details for us;

The MB specs, including any revision number.
The exact spec for the Ram, speed and brand.
The amount and type of storage devices that you are using.
Any steps that you have already taken to remedy the issue yourself.
Whether or not all components were out of the box new.
How was Windows 7 installed - from a USB thumb drive or disk, if from disk what type of disk was it as in a full retail disk, an OEM disk, a downloaded ISO, a burned copy or a back up that you previously made yourself.

As an asides firedx11 can I ask that you afford rshaffer61 the courtesy of updating or concluding your other topic here, thanks :thumbsup:
  • 0

#3
firedx11

firedx11

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
MB:
MSI 970A-G46 Rev. 2.0

Memory:
Patriot Sector 5 PGV38G1333ELK 8GB DDR3 2X4GB DDR3-1333 CL 9-9-9-24 1.65V Dual Channel Memory Kit
Patriot Sector 5 PGV34G1333ELK 4GB DDR3 2X2GB DDR3-1333 CL 9-9-9-24 1.65V Dual Channel Memory Kit

Storage:
SEAGATE - BARRACUDA 2TB 7200RPM SATA-6GBPS 64MB BUFFER Main Drive
WD2500AAKS WESTERN DIGITAL CAVIAR 250GB 7200RPM SATA 16MB cache
Eagle Consus T-Series External USB Hard Drive 300GB

All components were new out of the box. No refurbs.

Windows 7 Home Premium 64 Bit clean install with retail disk.

Steps taken:

Ran all windows updates.
Removed and reseated components.
Ran chkdsk (No errors found)
Ran diskscanner to check for read errors. (None found)

I updated my other topic.

Thank you
  • 0

#4
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 24,052 posts
Hello firedx11

Thanks for the additional information :thumbsup:

Your Ram;

Patriot Sector 5 PGV38G1333ELK 8GB DDR3 2X4GB DDR3-1333 CL 9-9-9-24 1.65V Dual Channel Memory Kit
Patriot Sector 5 PGV34G1333ELK 4GB DDR3 2X2GB DDR3-1333 CL 9-9-9-24 1.65V Dual Channel Memory Kit

Is not on the MBs list of supported memory, this because the Ram that you have is 1.65V but the MB only supports 1.5V memory.

For the best and most stable performance you should where possible purchase a CPU and Ram that have been tested and approved by the motherboard manufacturer, this is referred to as the QVL ( qualified vendors list ) understand though that there are too many products released for them all to be tested so other hardware will be compatible but not proven to be.

The specs for your MB arehere
  • 1

#5
firedx11

firedx11

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
That is correct.
  • 0

#6
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 24,052 posts
Thanks for the confirmation, has the MB been overclocked to support the 1.65V Ram and if yes are the memory modules in Dimm slot numbers 2 and 4.
  • 1

#7
firedx11

firedx11

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
I have not overclocked the MB at all.

The 8 gig kit are in Dimm Slots 1 and 2 and the 4 gig kit are in slots 3 and 4.

Reading through your posts, I will go and purchase new memory at 1.5volts and see if that corrects the error.
  • 0

#8
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 24,052 posts
Please hold off purchasing anything at present, the last thing that you need is to go to the time, trouble and expense of replacing your Ram only for the issue to remain the same, you may be able to increase the DIMM slot voltage to 1.65V.

Can I ask you for now to remove the 2 X 2 GB sticks of Ram altogether and swap the 4GB stick from slot 1 and place it in slot 4 thus having slots 2 and 4 populated.

Be sure to remove all sources of power from the computer before opening the case and ground yourself on a bare piece of the chassis or the PSU before reaching inside the case.

Let us know how the computer behaves with only 8GB of Ram onboard.

From page 2-13 of your user manual;

DRAM Voltage/ SB Voltage/ NB Voltage/ CPU Voltage/ CPU-NB Voltage These items are used to adjust the voltage of CPU, Memory and chpset


Edited by phillpower2, 29 December 2013 - 12:05 PM.
Additional details added.

  • 1

#9
firedx11

firedx11

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
I went into the BIOS and adjusted the voltage to 1.65V and removed the 4 gig kit and put the 8 gig kit in 2 and 4. I have let my PC run constantly since the 29th and have not had any BSODs since. I do believe the problem has been corrected.

Thank you very much!!!!
  • 0

#10
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 24,052 posts
Thanks for the update firedx11 :thumbsup:

FWIW the average user will not even use 8GB of Ram and it is only when you start rendering videos, 3D modelling, CAD or games programming that you will need any more, keep the other 4GB of Ram safe and see if your system stays stable before considering adding the other 4GB in slots 1 and 3.

You are most welcome btw :)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP