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AMD Phenom II x4 965 - only 3 cores?

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My cousin's PC has the exact same CPU as me, an AMD Phenom II x4 965 quad-core. In CPU-Z, it shows that only 3 cores and 3 threads are being utilized. Why is this? CPU-Z on my PC shows that all 4 cores are unlocked and operating fine. Here is a screenshot:


Also, in CPUID HWMonitor, it shows the 3 cores running at 0 C?

Edited by rhymin, 29 December 2013 - 02:26 PM.

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