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BSOD: tcpip.sys?


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#1
D.LaBauve

D.LaBauve

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hello! new here, and dont know too much about working on my computer.

anyway, i have been getting that horrible BSOD error code: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Bug check code: 0x000000d1
parameter 1: 00000000`0000001c
parameter 2: 00000000`00000002
parameter 3: 00000000`00000001
parameter 4: fffff880`018640be

Caused by Driver: tcpip.sys
Caused by Address: tcpip.sys+630be


i dont know if this is just a driver error or a virus. or how to fix either. :(

computer is a toshiba satellite p755
the hard disk drive was replaced 3 months after i purchased the computer.

can i use my original recovery disks even though the hard disk drive was replaced to do a total recovery?

thanks

**also, i did a system restore to the earliest system restore point i could find, but this unfortunately did not fix the problem.

Edited by D.LaBauve, 31 December 2013 - 12:52 PM.

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#2
rockmilk

rockmilk

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Could you upload all your minidump files.
http://h30434.www3.h...les/td-p/253475

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.





Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
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