[Chopper686]

Thank you for the reply.

I tried this and it appears that nothing much really happened... I selected everything as instructed and then restarted the laptop and it simply restarted and that was it. Do I now go back to the restore point? Or should I do something else?

Sorry if I've missed something but I believe I've followed the instructions given.

Many thanks,

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I selected everything as instructed and then restarted the laptop and it simply restarted and that was it.

Please clarify as in you rebooted the notebook after ticking the required boxes > Driver Verifier ran and then the notebook restarted itself, is that correct.

[phillpower2]

I selected everything as instructed and then restarted the laptop and it simply restarted and that was it.

Please clarify as in you rebooted the notebook after ticking the required boxes > Driver Verifier ran and then the notebook restarted itself, is that correct.

[Chopper686]

[quote name='phillpower2' timestamp='1389299260' post='2365212']
[quote Driver Verifier ran and then the notebook restarted itself, is that correct.
[/quote]

No, I was left with a message stating that changes would be made after system restarts, so I restarted it myself.

[phillpower2]

Please repeat the procedure but after the step 8 restart instruction do not restart the computer yourself again, use it as you would normally to see if the computer crashes, continue to use the computer as long as it is stable please.

[Chopper686]

Please repeat the procedure but after the step 8 restart instruction do not restart the computer yourself again, use it as you would normally to see if the computer crashes, continue to use the computer as long as it is stable please.

Ah my apologies, I think I was confused by step 8 "Re-boot" and the instruction after I clicked finish to "Restart the computer for the changes to take effect" - It did not say anything about it running in the background. I have just started doing it, does this mean that at some point I will be notified that it has finished? Or will my laptop just crash at some point?

Many thanks,

[phillpower2]

Driver verifier will only result in a crash if an error occurs, if no error occurs then Driver Verifier will continue to run, a crash can occur after DV has been running for more than 24 hours so please be patient.

[Chopper686]

Driver verifier will only result in a crash if an error occurs, if no error occurs then Driver Verifier will continue to run, a crash can occur after DV has been running for more than 24 hours so please be patient.

Oh, I see. So this could really take a while. I did not realise that it was now running in the background without showing anything. So, I guess I should not turn the laptop off at all. Even when I go to sleep. - This may appear to be a silly question but what do I do if it still has not crashed after 24 hours?

[phillpower2]

DV will only run when the computer is in use so if it is in stand by mode for example there are no checks being made, this because no drivers are running.

[Chopper686]

The laptop still has not been turned off and nothing has happened so far, I genuinely do not fully understand this program. It gives no sign at all that it is checking the computer.

Just a little status update.

Many thanks,

[phillpower2]

No crashes then

If no crashes give it 24hrs of up time and then disable DV, go to Start and enter into the search field verifier.exe into the start and open Verifier and then the delete existing settings option, see how the computer then behaves please.

[Chopper686]

HI Phillpower2,

I restarted the computer after I deleted existing settings on DV, I did this around 30 minutes ago after the computer had been on for 32 hours or so. As far as I am aware there was no crashes at all, (I slept sometimes so I can't be 100% sure).

Where do we go from here?

[phillpower2]

Hello Chopper686

Please check the time and date of any dump file to see when it happened, search c:\windows\minidump if there is a dump file produced during the 32 hours or so testing time please attach it to your next reply, if there is no dump file that meets that criteria as per my reply #25 see how the computer behaves in normal use please.

[Chopper686]

search c:\windows\minidump if there is a dump file produced during the 32 hours or so

I seached for c:\windows\minidump however I received the message "Windows cannot find 'c:\windows\minidump'. Make sure you typed the name correctly, and then try again."

[phillpower2]

Please ensure that crash dumps are enabled on your computer, see here

1. Click Start, point to Settings, and then click Control Panel (Start>Control Panel in Vista).
2. Double-click System.
3. Click (Advanced system settings link in Vista, then --->)the Advanced tab, and then click Settings under Startup and Recovery.
4. Make sure, there is a checkmark in Write an event to the system log.
5. In the Write debugging information list, click Small memory dump (64k).

[Chopper686]

Mine was exactly the same as the settings on the link, just instead of windows 8, I have windows 7. Also, instead of automatic dump, mine is kernal memory dump.