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Not able to boot computer need help ASAP


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#1
Jackc9919

Jackc9919

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Hi guys , i desperately need help right now. First of all, i cant go on safemode because of classpnp error, andscond i dont have any disk because i never got any when i bought my computer. Finally my computer is window 7( i think its home premuim) ASUS.
The problem is that i cant get on. When i turn on my computer i get 2 options, startup repair or start windows normally. My computer closed down from the 2 nd option because of blue screen of death. All thisbhappened because i accidentally dropped my computer. And when i click startup repair, it takes me a black screen with a moveable crusor. All thr commands likr ctr alt delete doesnt work. I have no idea what to do, i tries f8 when my computer was booting, i tried everytying on the list and it doesnt work. Can someone PLEASE help me ASAP. i need to use my computer!!

Also if you guys are able to, my computer keeps going to the blue screen of death after i choose a account and login. The error was something 00000000E or 0000001E.

I really hope i find the answer asap, thank you.
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#2
emeraldnzl

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Edit

Moved topic as its not a malware related problem.
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#3
Ztruker

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Run chkdsk and System File Checker (SFC) from the Recovery Console
  • Boot your Vista or Windows 7 installation DVD
  • When you see "Press any key to boot from CD or DVD", press Enter
  • At the "Install Windows" screen, click on Repair your computer at lower left
  • At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C:) and click Next
  • At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
  • Run chkdsk or SFC
  • If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
  • For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C:).
  • For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
Let either run to completion undisturbed.

Vista or Windows 7: If you don't have a install DVD, you can download a legal copy here:
Windows 7 Direct Download Links
Windows Vista Direct Download Links

Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
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#4
Jackc9919

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I dont have any dvds. Or anything
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#5
Ztruker

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I know, that's what the section:
Vista or Windows 7: If you don't have a install DVD, you can download a legal copy here: is for.
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