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Just Reinstalled Win7 but ...


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#1
moondog830

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I think I've missed some things ... I put a micro sd card in and my laptop doesn't read it ... I connected up my granddaughter's Polaroid tablet and my laptop doesn't read it and in fact, fails to install the drivers ...

Don't know what you need information wise yet ... but I could use your awesome help.

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#2
Ztruker

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After you installed Windows 7, did you install SP1 (Service Pack 1) and all updates? Keep doing Windows Update (Control Panel, Windows Update) until no more are offered.
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#3
moondog830

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I DO have Service Pack 1 installed ... and I've got all updates installed. It still does not work ... It does not recognize that I have an SD card in the reader ...

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#4
Ztruker

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Do you see any yellow marks in Device Manager?
Did you install the driver for the CD card reader?

What is the make and FULL model number?
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#5
moondog830

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2 yellow marks

BCM20702A0
PCI Device

I am guessing I did NOT ... since it won't work ... not even sure where I would have done that. (forgot about it until I needed it and now I'm here)

Full Model of my laptop?

HP Pavilion g7 series

Hope I didn't miss anything

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#6
Ztruker

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Need the full model number:

HP Pavilion g7-1101xx Notebook PC
HP Pavilion g7-1113cl Notebook PC
HP Pavilion g7-1117cl Notebook PC
HP Pavilion g7-1139wm Notebook PC
HP Pavilion g7-1149wm Notebook PC
HP Pavilion g7-1150us Notebook PC
HP Pavilion g7-1153nr Notebook PC
HP Pavilion g7-1154nr Notebook PC
HP Pavilion g7-1156nr Notebook PC
HP Pavilion g7-1158nr Notebook PC
HP Pavilion g7-1167dx Notebook PC

etc. etc. etc.

Then we can find the drivers on the HP web site for you to download and install.
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#7
moondog830

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Sorry, forgot the rest of the model number

HP Pavilion g7-1310us Notebook PC

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#8
Ztruker

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Install the Chipset and Storage drivers first, see if that fixes your problem:

HP Pavilion g7-1310us Notebook PC Drivers

HpG7Chipset.jpg

HpG7Stortage.jpg
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#9
moondog830

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thank you very much ... that worked ... I am able to view it and use it now ... WOOHOO!


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#10
Ztruker

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Great, thanks for letting me know.
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