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BSOD shutdown (tcpip.sys corrupted)


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#1
shaolinn

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A few months ago my PC started randomly freezing or getting a BSOD on occasion listing tcpip.sys as corrupted. I've already attached the minidump files in a compressed folder. One thing I did notice before the freezes happen is that the event viewer does list that the maximum log file size has been reached for Mcafee which may or may not be causing explorer.exe to freeze and is most likely linked with the BSOD.

Can anyone kindly help me with this issue.

Cheers,

VB

Attached Files


Edited by shaolinn, 07 January 2014 - 08:13 AM.

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#2
shaolinn

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Here the Crashdump Analysis of WHOCRASHED:

On Tue 12/17/2013 10:31:03 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\121713-31200-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x1AC44)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001A1AC44, 0xFFFFF8800D35BB20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver

On Tue 12/3/2013 4:35:07 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\120313-38454-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xD1 (0x18, 0x2, 0x0, 0xFFFFF88001A1BC53)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

If there's any information I forgot to give kindly let me know.

Thanks,

VB

Edited by shaolinn, 07 January 2014 - 08:12 AM.

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#3
rockmilk

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All of your crashes seem to be related to a program called.
Netzmanager

Do you have such a program if so can you un install it and see how your machine re-acts. :)
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#4
shaolinn

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Thanks for your quick response. As a matter a fact I do have such a program which is provided by my ISP in the quick install cd and auto installs itself. It's basically a network manager (netzmanager: german).
I shall uninstall it and get back to you for an update, but am pretty sure you are spot on as I did see allot of german error line codes in the Event Manager.


Cheers again :thumbsup:

Edited by shaolinn, 07 January 2014 - 09:39 AM.

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#5
shaolinn

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K waited a few days as sometimes it didn't crash at all for a week and sometimes daily. Everything working smooth again since I uninstalled Netzmanager.

Thanks Again,

VB
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#6
rockmilk

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Hey thanks for coming back and letting me know I really appreciate that,have a good day. :)

Edited by rockmilk, 10 January 2014 - 06:30 AM.

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