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Blue Screen with Minidump while using Microsoft Lync

Started by svoltmer , Jan 07 2014 11:23 AM

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#1
svoltmer

Posted 07 January 2014 - 11:23 AM

New Member

Member
2 posts

Hello,
I was recently using Microsoft Lync for a conference call and my computer crashed with a blue screen and created a minidump file. I've looked at it in BluescreenView and it is showing:

Caused by Driver: tcpip.sys
Bugcheck String: KMODE_EXCEPTION_NOT_HANDLED
Caused by Address: tcpip.sys+5b201
Crash Address: ntoskrnl.exe+75b90

What can I do to prevent this from happening in the future?
I've attached the minidumpfile for review.

Thanks!