According to the
Users Guide, this is the process:
You can recover the original factory image (returning the computer
to its out-of-box state) using the utilities stored on your computer’s
internal storage drive or using recovery DVDs/media, if you have
created such media. To recover using the first method, follow the
procedure below. To recover using the second method, see
“Restoring from recovery DVDs/media” on page 76.
To recover the original factory image using the utilities on your
computer’s internal storage drive:
1 Make sure the computer is turned off.
2 While powering on your computer, press the F12 key when the
initial TOSHIBA screen displays.
The boot menu appears.
3 Using the arrow keys to scroll down, select the HDD Recovery
option, and then press the ENTER key.
4 If your system offers a choice of Windows® 7 32-bit or 64-bit
operating system, select one at this time. If not, skip to step 5.
5 A warning screen appears, stating that when the recovery is
executed, all data will be deleted and rewritten unless the
“Recovery of Factory Default Software with user’s data”
option is selected in the next step. Click Yes to continue.
6 When the Toshiba Recovery Wizard opens and the “Selecting a
process” screen displays, select Recovery of Factory Default
Software, and then click Next.
(Sample Image) Selecting a Process screen
7 The Recovery of Factory Default Software screen appears.
Select Recover to out-of-box state.
(Sample Image) Recovery of Factory Default Software screen
8 Click Next.
A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding (see “Backing up
your work” on page 111).
9 Click Next to begin the recovery.
When the recovery process is complete, a message displays
indicating that the internal storage drive has been recovered.
10 Click Finish to restart the computer.