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Explorer.exe Has Failed to Initialise ~ No Desktop [Closed]


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#1
ToshibaPro

ToshibaPro

    Member

  • Member
  • PipPip
  • 18 posts
Hey Guys... So I'm trying to fix this laptop it is a Windows Xp Home Edition High Grade. That is all it says on the back... So when i boot it everything seems fine until i get the " Explorer.Exe Has Failed to Initialize " error. And then i have no desktop items... Nothing! I have tried running it in safe mode with command prompt and doing a system restore but i get this come up " The System cannot find the path specified " So then i tried to do a scan but then this came up " The specific error code is 0x000006ba [The RPC server is unavailable.].

So i have done a bit of research and i have seen it is probably the registry and Malware may have caused that... I would really appreciate any help you could give me.

Thank you.
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#2
Valinorum

Valinorum

    GeekU Guardian Bot

  • GeekU Moderator
  • 2,915 posts
Hi ToshibaPro, :)

:welcome:

My name is Valinorum and I will be the acolyte today. Before we proceed, please, acknowledge yourself the following(s):

  • Please do not create any new threads on this while we are working on your system as it wastes another volunteer's time. If you are being helped/have solved the issue/no longer wish to continue, notify me in your reply and I will quickly close this thread. Failing to comply will result in denial of future assistance.
  • Please do not install any new software while we are working on this system as it may hinder our process.
  • Malware removal is a complicated process so don't stop following the steps even if the symptoms are not found. Keep up with me until I declare you clean.
  • Please do not try to fix anything without being ask.
  • Please do not attach your logs or put them inside code/quote tags. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
  • Please print or save the instructions I give you for quick reference. We may be using Safe mode which will cut you off from internet and you will not always be able to access this thread.
  • Back up your data. I will not knowingly suggest your any course that might damage your system but sometimes Malware infections are so severe that only option we have is to re-format and re-install the operating system.
  • If you are confused about any instruction stop and ask. Do not keep on going.
  • Do not repeat the steps if you face any problems.
  • I am not an omniscient. There are things even I cannot foresee. But what I know took years to learn and perfect the skill. This site is run by volunteers who help people in need in their own free time. I would ask you to respect their time and be patient as sometimes real life demands our time and replies to you can be delayed.
  • Privet Message(PM) if and only if I have not responded to your thread within three days or your query is offtopic and personal. Do not PM me under any other circumstances. Your thread is the only medium of communication.
  • The fixes are for your system only. Please refrain from using these fixes on other system as it may do serious damage.

Note: Please, bare in mind that I am still a trainee and my replies need to be reviewed by my teachers before I post them to you which requires time as both teachers and helpers are volunteers here. Take it as a good thing because now you have two people examining your problem. I really hope that we will be able to send you home with a smile on your face. :)

 

Can you run any programs? I ask for your forbearance as I prepare a fix for you.

Regards,
Valinorum
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#3
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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