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Hard drive failure?


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#16
emeraldnzl

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Just a thought, Skype on my machine sometimes slows things down, particularly internet traffic (I only have access to ADSL) so I turn it off and only turn it on when I want it. Might be something to try...
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#17
ThatOneLazyGuy

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ok, I disabled everything you told me to. The following two programs however i could not delete because autoruns would freeze when i tried to.

CyberLink Audio Decoder (PDVD9) CyberLink Audio Decoder Filter CyberLink Corp. c:\program files (x86)\cyberlink\powerdvd9\audiofilter\claud.ax 4/20/2010 12:26 AM

CyberLink Video/SP Decoder (PDVD9) CyberLink Video/SP Filter CyberLink Corp. c:\program files (x86)\cyberlink\powerdvd9\videofilter\clvsd.ax 7/13/2010 2:17 AM

PS sorry for the late response. I wrote a message yesterday but i forgot to hit post.
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#18
phillpower2

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I would delete PCBooster but only disable the other entries that I previously mentioned.
It was not suggested that you delete anything other than the above!
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#19
ThatOneLazyGuy

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sorry, i meant disable. That was a typo. The only thing i deleted was pc booster. the two I mentioned I tried to disable, not delete. Sorry for the typo!
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#20
phillpower2

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No worries and thanks for letting us know :thumbsup:

How is the computer behaving now.
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#21
ThatOneLazyGuy

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It is still pretty slow, but much improved from when I started. However, I have noticed that every time I shut down the computer, it always has windows updates to install. It has never updated this frequently, and the updates usually last for hours. Any idea what this may be?
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#22
phillpower2

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Check the Windows update information to see if there are any that have failed to install on more than one occasion, next check for and install any/all important updates (if there are any), let us know when no important updates are found.
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#23
ThatOneLazyGuy

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All of the important updates regarding Microsoft products are failing to install. They all have error code 519.
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#24
phillpower2

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  • Please download WVCheck by Artellos from one of the mirrors below;

    Artellos.com (exe)
    Artellos.com (zip)

  • After the download, run WVCheck.exe
  • As indicated by the prompt, This program can take a while depending on your hard drive space.
  • Once the program is done, copy the contents of the notepad file as a reply.

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#25
ThatOneLazyGuy

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Here is the log


Windows Validation Check
Version: 1.9.12.5
Log Created On: 1718_06-02-2014
-----------------------

Windows Information
-----------------------
Windows Version: Windows 7 Service Pack 1
Windows Mode: Normal
Systemroot Path: C:\Windows

WVCheck's Auto Update Check
-----------------------
Auto-Update Option: Download updates and install them automatically.
-----------------------
Last Success Time for Update Detection: 2014-02-06 18:45:20
Last Success Time for Update Download: 2014-02-07 01:17:13
Last Success Time for Update Installation: 2014-02-06 20:24:58


WVCheck's Registry Check Check
-----------------------
Antiwpa: Not Found
-----------------------
Chew7Hale: Not Found
-----------------------


WVCheck's File Dump
-----------------------
C:\Windows\System32\slwga.dll
Size: 14336 bytes
Creation; 24/6/2011 4:47:48
Modification; 20/11/2010 4:21:24
MD5; 19f75d71e4256f5113d64ce2bb66b838
Matched: slwga.dll
-----------------------
C:\Windows\SysWOW64\slwga.dll
Size: 14336 bytes
Creation; 24/6/2011 4:47:48
Modification; 20/11/2010 4:21:24
MD5; 19f75d71e4256f5113d64ce2bb66b838
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\amd64_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_5b467ba9bd0679bb\slwga.dll
Size: 14848 bytes
Creation; 13/7/2009 16:52:11
Modification; 13/7/2009 18:41:54
MD5; cc03cf9f24946dcbd70acb3e1b2f05bf
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\amd64_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16723_none_5b856235bcd79403\slwga.dll
Size: 15360 bytes
Creation; 9/2/2011 12:43:7
Modification; 20/12/2010 22:15:31
MD5; b7213e92b270761b88b313b62ba0e13b
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\amd64_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.20862_none_5be2bf06d6168a3a\slwga.dll
Size: 15360 bytes
Creation; 9/2/2011 12:43:7
Modification; 20/12/2010 22:9:5
MD5; 86b7d4d7a87ecb9e6bded44c52c8d5d9
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\amd64_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7601.17514_none_5d778f71b9f4fd55\slwga.dll
Size: 15360 bytes
Creation; 24/6/2011 4:47:58
Modification; 20/11/2010 5:27:26
MD5; b6d6886149573278cba6abd44c4317f5
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_ff27e02604a90885\slwga.dll
Size: 13824 bytes
Creation; 13/7/2009 16:36:22
Modification; 13/7/2009 18:16:15
MD5; 01fe4bdd0b47a7d8bf34d78d2bc23ddb
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16723_none_ff66c6b2047a22cd\slwga.dll
Size: 14336 bytes
Creation; 9/2/2011 12:43:7
Modification; 20/12/2010 21:38:16
MD5; 2008845b41d561fb77b77bbe0045099e
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.20862_none_ffc423831db91904\slwga.dll
Size: 14336 bytes
Creation; 9/2/2011 12:43:7
Modification; 20/12/2010 21:29:6
MD5; 2332de32759ebcc691850e092b2564a6
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7601.17514_none_0158f3ee01978c1f\slwga.dll
Size: 14336 bytes
Creation; 24/6/2011 4:47:48
Modification; 20/11/2010 4:21:24
MD5; 19f75d71e4256f5113d64ce2bb66b838
Matched: slwga.dll
-----------------------


WVCheck's Dir Dump
-----------------------
WVCheck found no known bad directories.


WVCheck's Missing File Check
-----------------------
WVCheck found no missing Windows files.


WVCheck's MBAM Quarantine Check
-----------------------
There were no bad files quarantined by MBAM.


WVCheck's HOSTS File Check
-----------------------
WVCheck found no bad lines in the hosts file.


WVCheck's MD5 Check
EXPERIMENTAL!!
-----------------------
user32.dll - 5e0db2d8b2750543cd2ebb9ea8e6cdd3


-------- End of File, program close at 1724_06-02-2014 --------
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#26
phillpower2

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Thanks for the log which shows that Windows is at least trying to auto update etc, please refer to the canned text below and run SFC;

Go to Start and then to Search
Type in: sfc /scannow
Click Enter
Have the correct Windows DVD handy (not always required).
If System File Checker (SFC) finds any errors it may ask you for the DVD.
If no errors are found you will receive the following message: "Windows resource protection did not find any integrity violations".

If errors are found: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's a pretty big file, so upload it to http://www.mediafire.com/ and then post the download link here.

How to use mediafire http://en.kioskea.ne...es-to-mediafire
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#27
ThatOneLazyGuy

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Sorry I took so long to reply! I was gone the past couple of days.
I have done as you have instructed, but sfc didn't run. I tried to run it in safe mode, and there it made it to 20% then stopped. I still checked whether the log was made, and it was. Is this the right log? I found it in the same place, under the same name you told me to look.

https://www.mediafir...n982q2xohkw2k6y
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#28
phillpower2

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Do you have a Windows 7 (Sp1) OS disk as it may be necessary to do a repair install of the present OS.

The log that you have post shows various errors that need attention, first of all I suggest that you back up all important data on the HDD and then create a new restore point.

Next: Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.

You'll get a set of options - pick the Command Prompt one.

At the command prompt, type DIR C:\ this should bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.

If not, try D:\ or E:\ (etc. until you get the right letter) type the following command CHKDSK <drive>: /R wait for it to complete - it could take a few hours, depending on the size of the drive.

Once complete, type sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows where <drive> is the letter you found above (example - sfc /scannow /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows)

Wait for the command to complete. (make a note of the response!).
Once it has, type EXIT and then pick the option to reboot.

If the Offline SFC completed please try another SFC from normal Windows, you will then hopefully be able to post a new CBS.log file for us.
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#29
ThatOneLazyGuy

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I am about to follow the steps, but first i need some help. Do you know if it is possible to back up the contents of my hard drive to my desktop computer? I dont have a homegroup or shared folders set up, and i dont know how to. I would like to back up the computer before taking these steps, just to be safe.
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#30
phillpower2

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You can create an exact image of the notebooks HDD using Macrium Reflect (free), full directions are provided.
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