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DVD folder is full


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kimberly001

kimberly001

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Hi Please I really need some help. I am running windows 7. I purchased a jvc camcorder, that came with pixela movie software. I have been recording shows with camcorder, then download to computer, to pixela software, I then burn dvd. My problem is, I can no longer burn dvds. I went to computer, which showed I have 0 space left in my dvd burner folder and I can't find a way to delete the files and create space in order to continue to burn dvds. My intention was never to save on my computer, only use it as a way to get access to my dvd burner. The memory card that I am using in the camcorder is 16gb and the shows are 4 segments of 3887 each, which I have been burning 2 segments per 8x 8.5gb memorx dvds.I have SuperAntiVirus software on my computer, I am given the option to SuperDelete, but not the option to simply delete from the drop menu. I don't know what my antivirus software could or would have anything to do with this. I deleted the temp files, thinking this might help, but it didn't. I have called the support line 5 or 6 times and that is a joke. I hope I have given enough info to get some help. I'm almost at my wits end. Tried uninstalling and reinstalling pixela software, then I saw the problem in the dvd folder. Please, Please Help.
Thanks for All You Do.
Kimberly

Edited by kimberly001, 10 January 2014 - 09:20 PM.

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