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Dell laptop freezes constantly [Solved]


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#16
Dakeyras

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Hi. :)

Going back to this you mentioned in your first post:-

a diagnose that included an error in the HDD saying "short self test unsuccessful"

This is a possible indication that the actual Hard-Drive is about to fail and would certainly explain why the current problems. So it might be a idea to check this out further and contact the machines vendor since you should still be covered by the manufacturers twelve month warranty.
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#17
lruizm

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Hi,

Apparently the warranty is only valid for 6 months so it is now expired :(
I reset the computer and it's working better now. I didn't have time to use any programs except a quick internet search, but it appears to be working just fine.
I did download chrome yesterday and just after I did that, it became slow and unresponsive again, so I uninstalled it... I think chrome could have been the problem. I'll try to make some time to use the laptop today.

Thanks!
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#18
Dakeyras

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That's a shame re the warranty, use the computer for a few days and let myself know if any problems please.

Regarding Chrome not a particular fan of that browser myself, just make sure IE is upto date via Windows Update(plus download/install all critical updates etc) and consider using say Mozilla Firefox for example.

Also if not aware Windows Defender with W8 is actually a Anti-Virus application(a variation of MSE) so you can keep that as is. :)
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#19
Dakeyras

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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