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BLUE SCREEN, (Solved)


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#346
Lexy610

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My apologies ... got caught up at work and got home home late ..will definitely start this tomorrow .. Thank you 


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#347
Machiavelli

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OK
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#348
Lexy610

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Good Evening ...

 

What do you mean by "connect the usb flag drive"? Are you referring to my external drive??


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#349
Lexy610

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Im a little confused I apologize :( .... So I d/l the OTL and the FRST files to the desktop and burn them both on one cd to use to boot the bad computer? Is that what I am suppose to do?


Edited by Lexy610, 01 May 2014 - 10:27 PM.

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#350
iammykyl

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gDAY.

 

 

So I d/l the OTL and the FRST files to the desktop and burn them both on one cd

No, only the OTLPENet.exe is burned to CD.   Please do the following, then post back. 

  • Ensure that you have a blank CD in the drive
  • Double click OTLPENet.exe  on the desktop.
  • imgburn will open and automatically load the OTLPENet.exe file to burn,
  • in the lower window, click the Burn disk, (on the left)
  • Wait for the "successful burn notice", then eject the disc and label it.

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#351
Lexy610

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Ok I have successfully burned the cd and its labeled OTLPENet.exe .... 

 

The next step says to "connect the USB flash drive" what "usb flash drive" do you speak of? Do you mean my "external drive"?

 

I also do not know what you mean by "save the FRST to the root of the flash drive"? I have no clue what that mean .. I am so sorry for all the questions and confusion :(


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#352
Machiavelli

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Hey,

The next step says to "connect the USB flash drive" what "usb flash drive" do you speak of? Do you mean my "external drive"?

USB Flash Drive = USB Stick. An USB stick could also be an external drive, make sure you save the file to your External drive and then connect it to your computer.

I also do not know what you mean by "save the FRST to the root of the flash drive"

Simply save the FRST.exe on your external drive, but make sure it isn't in a folder on your Drive.

Was this clear enough? :)
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#353
Lexy610

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Yes thank you so much ..

 

I should be home from work by 12-1am .. hopefully if Im not exhausted I will pick up where I left off .... 

 

Once I save the FRST file should I pick up from that on post #344??


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#354
iammykyl

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Once I save the FRST file should I pick up from that on post #344??

Yes, carry on from "Reboot the "bad computer" using the boot CD you just created.


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#355
Lexy610

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Can someone tell me how I can save a file directly onto my desktop and or my external drive using firefox? I use firefox and it just downloads to a folder .. I don't have an option to save it to where I want ....


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#356
iammykyl

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Gday.

Are you now working on the good computer with your external USB drive plugged in?

Can you see the FRST. txt result log.


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#357
Lexy610

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No I have not yet gone that far .... I was trying to save my FRST onto my external drive and it was downloading to a folder ... when I tried moving it to my external drive it wasn't letting me ...

 

So I wanted to know how I can d/l the FRST file directly straight to my external drive 


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#358
Machiavelli

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when I tried moving it to my external drive it wasn't letting me ...

Any error message etc.? Could you describe better?

Thanks! Well done so far.
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#359
Lexy610

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Hello ..

 

I was actually able to move the FRST file to my external drive ... once I get in tomorrow I will continue from there ...

 

Thank you for your patience and help :)


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#360
iammykyl

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That's good news.

If you want to control where downloads go to, instead of the Default Firefox location.

Click the orange Firefox button.

 

 


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