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HELP! BSOD issue


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#1
herochan

herochan

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Windows edition: Windows 7 Home Premium Service Pack 1
Processor: Intel® Core™ i5-2310 CPU @ 2.90Hz 2.90 GHz
Installed memory (RAM): 8.00 GB
System type: 64-bit Operating System


Crash Dump Analysis by WhoCrashed
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 16-Jan-14 10:50:02 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFF68075735000)
Bugcheck code: 0x50 (0xFFFFF68075735000, 0x0, 0xFFFFF800036EBF91, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: PAGE_FAULT_IN_NONPAGED_AREA



On Wed 15-Jan-14 4:19:42 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\011614-34211-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0x0, 0x2, 0x0, 0xFFFFF800036C8325)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Hi guys,

This is my first post in this forums! Nice to meet you all.
I've been having bad luck when it comes to my desktops, plagued with BSODs and whatnot.
I recently fixed this desktop like a month ago, put in a new graphics card because my old one died on me.
Nothing's happened till now and I'm really at my wits end!
I've also attached a photo of my latest bsod crash.
Please help guys! I'll be eternally grateful!

:help::help::help::help::help:

Attached Thumbnails

  • IMG-20140116-WA0000.jpg

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#2
KingdomSeeker

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This could be due to RAM failure.


Please * Download the latest version of MemTest86+ at http://www.memtest86.com/. Windows Images: Image for creating boot-able CD , and and save it to your desktop
* Right click on the folder and select Extract All...
* Select Next, Next, then Finish
* Burn the image file to a CD, as an image file. If you're unsure how to do this, see the How to Burn an ISO File tutorial.
* Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive.
* If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:



* If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:



* On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
* Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:



* Press the reset button on the computer, removing the MemTest disk in the process
* Report the results

===================================================

Things I would like to see in your next reply.
* MemTest results

Edited by KingdomSeeker, 17 January 2014 - 04:25 PM.

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#3
herochan

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Thank you!

I'll run the MemTest86+ test overnight and report back the results asap!


Hi KingdomSeeker!

I ran the program and came back with no errors.
It did 11 tests and for each of the tests there were 0 errors.

I tried to save the html report, but it didn't allow me to do so. :unsure:

So I guess there isn't any problem with my RAM?

Edited by herochan, 18 January 2014 - 10:52 AM.

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#4
KingdomSeeker

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Try rebooting your computer. When you power up tap F8 until the menu appears. "Choose Last Known Good Configuration". See of that helps. Also when you installed your new graphic card did you go to the manufacturer's website and update the drivers?
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