Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

windows\system32 \config\system is missing or corrupt-h


  • Please log in to reply

#16
ellie1

ellie1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
it scans and says "please wait while windows verifies that all protected windows files are intact and in their original versions"
and then it just goes onto another command prompt, i did this twice and there seems to be nothing

Edited by ellie1, 28 February 2014 - 03:19 AM.

  • 0

Advertisements


#17
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,148 posts

it scans and says "please wait while windows verifies that all protected windows files are intact and in their original versions"
and then it just goes onto another command prompt, i did this twice and there seems to be nothing

Hi,

That is Ok the SFC tool in Windows XP will not show any message when it finish.
Try to restart in the normal mode to see if it works now.
  • 0

#18
ellie1

ellie1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts

it scans and says "please wait while windows verifies that all protected windows files are intact and in their original versions"
and then it just goes onto another command prompt, i did this twice and there seems to be nothing

Hi,

That is Ok the SFC tool in Windows XP will not show any message when it finish.
Try to restart in the normal mode to see if it works now.


Yes it is slower and the sound breaks up but it does work in normal mode
  • 0

#19
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,148 posts

it scans and says "please wait while windows verifies that all protected windows files are intact and in their original versions"
and then it just goes onto another command prompt, i did this twice and there seems to be nothing

Hi,

That is Ok the SFC tool in Windows XP will not show any message when it finish.
Try to restart in the normal mode to see if it works now.


Yes it is slower and the sound breaks up but it does work in normal mode

Good. :thumbsup:

Let's see if we can find what is happening by collecting some logs...

Minitoolbox log
Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (Only Problems)
  • List Users, Partitions and Memory size
  • List Minidump Files
  • List Restore Points
Click on Go.

Post the resulting log in your next reply.


Farbar Service Scanner (FSS) log
Let's check some windows critical services...
Download Farbar Service Scanner and save the file to the Desktop.
  • Run FSS
  • Check all the options
  • click Scan
Post the generated log in your reply.
  • 0

#20
ellie1

ellie1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
MiniToolBox by Farbar Version: 23-01-2014
Ran by (administrator) on 02-03-2014 at 16:09:40
Running from "C:\Documents and Settings\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8102E Family PCI-E Fast Ethernet NIC = Local Area Connection 3 (Disconnected)
Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection 2 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection 2"

set address name="Wireless Network Connection 2" source=dhcp
set dns name="Wireless Network Connection 2" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 2" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : acer-6e40e97492

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection 2:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter #2

Physical Address. . . . . . . . . : 00-23-4E-1F-81-31

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.104

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Sunday, 2 March 2014 12:53:28 p.m.

Lease Expires . . . . . . . . . . : Monday, 3 March 2014 12:53:28 p.m.

Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 103.13.116.162, 103.13.116.155, 103.13.116.187, 103.13.116.173
103.13.116.177, 103.13.116.147, 103.13.116.181, 103.13.116.158, 103.13.116.143
103.13.116.185, 103.13.116.151, 103.13.116.157, 103.13.116.172, 103.13.116.170
103.13.116.166



Pinging google.com [103.13.116.162] with 32 bytes of data:



Reply from 103.13.116.162: bytes=32 time=13ms TTL=61

Reply from 103.13.116.162: bytes=32 time=13ms TTL=61



Ping statistics for 103.13.116.162:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 13ms, Maximum = 13ms, Average = 13ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.138.253.109, 206.190.36.45, 98.139.183.24



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



Reply from 98.138.253.109: bytes=32 time=211ms TTL=51

Reply from 98.138.253.109: bytes=32 time=199ms TTL=51



Ping statistics for 98.138.253.109:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 199ms, Maximum = 211ms, Average = 205ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 23 4e 1f 81 31 ...... Atheros AR5007EG Wireless Network Adapter #2 - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.104 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.104 192.168.1.104 20
192.168.1.0 255.255.255.0 192.168.1.104 192.168.1.104 25
192.168.1.104 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.104 192.168.1.104 25
224.0.0.0 240.0.0.0 192.168.1.104 192.168.1.104 25
255.255.255.255 255.255.255.255 192.168.1.104 192.168.1.104 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/03/2014 02:00:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 825578

Error: (01/03/2014 02:00:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 825578

Error: (01/03/2014 02:00:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/03/2014 01:46:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2625

Error: (01/03/2014 01:46:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2625

Error: (01/03/2014 01:46:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/02/2014 06:04:11 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 23 104.1.168.192.in-addr.arpa. PTR acer-6e40e97492.local.

Error: (01/02/2014 06:04:11 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.104:5353 20 104.1.168.192.in-addr.arpa. PTR Mums-MacBook.local.

Error: (12/31/2013 07:40:55 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/31/2013 07:40:54 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


System errors:
=============
Error: (03/02/2014 00:53:25 PM) (Source: Service Control Manager) (User: )
Description: The Windows Time service terminated with the following error:
%%127

Error: (02/28/2014 06:25:18 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TsFltMgr

Error: (02/28/2014 06:25:14 PM) (Source: Service Control Manager) (User: )
Description: The Windows Time service terminated with the following error:
%%127

Error: (02/28/2014 06:25:14 PM) (Source: Service Control Manager) (User: )
Description: The QQPCMgr RTP Service service failed to start due to the following error:
%%3

Error: (02/28/2014 06:25:14 PM) (Source: Service Control Manager) (User: )
Description: The QQSysMon service failed to start due to the following error:
%%3

Error: (02/28/2014 06:21:18 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/28/2014 06:19:27 PM) (Source: DCOM) (User: ACER-6E40E97492)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (02/28/2014 06:19:08 PM) (Source: DCOM) (User: ACER-6E40E97492)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (02/28/2014 06:12:28 PM) (Source: DCOM) (User: ACER-6E40E97492)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (02/28/2014 06:12:15 PM) (Source: DCOM) (User: ACER-6E40E97492)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}


Microsoft Office Sessions:
=========================
Error: (08/09/2013 04:15:24 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 138 seconds with 120 seconds of active time. This session ended with a crash.

Error: (08/09/2013 04:12:40 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 27090 seconds with 900 seconds of active time. This session ended with a crash.

Error: (08/03/2012 00:00:47 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4765 seconds with 3360 seconds of active time. This session ended with a crash.

Error: (09/18/2010 08:55:25 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6541.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

????5 (Version: 5.31.1128.3121)
????8.8 (Version: 8.8.10756.232)
??QQ2013 (Version: 1.96.7968.0)
Acer Crystal Eye webcam (Version: 5.8.33.001)
Acer ScreenSaver (Version: 1.11.0613)
Adobe AIR (Version: 3.2.0.2070)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Alipay security control 2,1,2,5
Atheros for Acer Driver v7.6.0.224_Foxconn Installation Program (Version: 7.6.0.224)
Bonjour (Version: 2.0.3.0)
Canon PhotoRecord
Canon Utilities PhotoStitch 3.1
Canon Utilities RemoteCapture 2.2
Canon Utilities ZoomBrowser EX
DMUninstaller
Gestational Age Calculator (Version: 1.00.0000)
Google Chrome (Version: 31.0.1650.63)
Google Update Helper (Version: 1.3.22.3)
GROW Charts 7.6 for New Zealand (Office 2007, 90 Days) (Version: 7.60.0000)
Intel® Graphics Media Accelerator Driver
iTunes (Version: 10.0.1.22)
ѶQQ 2010ʽ SP1() (Version: 2010ʽ SP1())
JMicron JMB38X Flash Media Controller (Version: 1.00.16.01)
Junk Mail filter update (Version: 14.0.8117.416)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.6612.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 08.05.0818)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
ninemsn Internet Software
OGA Notifier 1.7.0105.35.0 (Version: 1.7.0105.35.0)
QQ1.0 Beta3 (Version: 1.0 Beta3 Build 338)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.17.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.5628)
Segoe UI (Version: 14.0.4327.805)
Skype 6.3 (Version: 6.3.105)
SumatraPDF 2.3.2 (Version: 2.3.2)
Synaptics Pointing Device Driver (Version: 11.1.4.0)
Tencent QQMail Plugin
Total Immersion D'Fusion Web Plugin
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB2904266) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB942763) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Family Safety (Version: 14.0.8118.427)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Windows Media Format 11 runtime
Windows Media Player 11

========================= Devices: ================================

Name: Realtek RTL8102E Family PCI-E Fast Ethernet NIC #2
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Realtek Semiconductor Corp.
Service: RTLE8023xp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Standard floppy disk controller
Description: Standard floppy disk controller
Class Guid: {4D36E969-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard floppy disk controllers)
Service: fdc
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 55%
Total physical RAM: 1011.89 MB
Available physical RAM: 451.7 MB
Total Pagefile: 2430.46 MB
Available Pagefile: 1963.13 MB
Total Virtual: 2047.88 MB
Available Virtual: 1958.23 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:144.17 GB) (Free:7.88 GB) NTFS

========================= Users: ========================================

User accounts for \\ACER-6E40E97492

Administrator ASPNET Guest
HelpAssistant - SUPPORT_388945a0
victoria

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

27-12-2013 05:20:33 System Checkpoint
28-12-2013 06:38:02 System Checkpoint
29-12-2013 23:45:20 System Checkpoint
31-12-2013 01:19:42 System Checkpoint
01-01-2014 03:39:32 System Checkpoint
01-01-2014 23:23:00 Installed Windows Internet Explorer 8.
01-01-2014 23:45:06 Installed Windows Internet Explorer 8.
01-01-2014 23:57:09 Removed Google Earth Plug-in.
02-01-2014 00:06:54 Installed Windows Internet Explorer 8.
03-01-2014 03:38:53 System Checkpoint
03-01-2014 10:37:03 Software Distribution Service 3.0
04-01-2014 00:07:19 Removed Apple Application Support
04-01-2014 00:18:25 Removed Apple Mobile Device Support
04-01-2014 00:19:52 Removed Apple Software Update
05-01-2014 06:15:33 System Checkpoint
06-01-2014 06:29:19 System Checkpoint
07-01-2014 23:53:19 System Checkpoint
09-01-2014 00:56:03 System Checkpoint
10-01-2014 02:46:22 System Checkpoint
11-01-2014 04:39:27 System Checkpoint
12-01-2014 06:18:09 System Checkpoint
14-01-2014 01:46:24 Installed Java 7 Update 45
14-01-2014 01:54:29 Removed Java 7 Update 45
14-01-2014 02:15:25 Removed TuneUp Utilities 2014
14-01-2014 02:16:23 Removed TuneUp Utilities 2014 (en-GB)
28-02-2014 07:09:43 System Checkpoint
28-02-2014 10:14:54 Software Distribution Service 3.0
02-03-2014 00:38:46 System Checkpoint

**** End of log ****
Farbar Service Scanner Version: 25-02-2014
Ran by (administrator) on 02-03-2014 at 16:24:13
Running from "C:\Documents and SettingsF\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
fssfltr(9) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x09000000040000000100000002000000030000000800000005000000060000000700000009000000
IpSec Tag value is correct.

**** End of log ****
  • 0

#21
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,148 posts
Hi,

I would like to know more about your computer specs:

Download and install Speccy then execute the following to publish a Speccy profile to the Web:
  • Run Speccy, click File, and then click Publish Snapshot.
  • In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  • Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
  • Post the resulting URL in your post (It should be something like this http://speccy.pirifo...sults/nGxxxx...)

According to the log your Hard Disk is almost full

1 Drive c: (ACER) (Fixed) (Total:144.17 GB) (Free:7.88 GB) NTFS

Windows will perform badly if the free space is less than 15% = 21.6GB

Please execute the following to see if you gain some more free space...

Remove Temporary Files
Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista or above accept the Security Warning).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP