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Another gaming build!


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#16
phillpower2

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:thumbsup:
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#17
heartgrave

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Alright, so all the parts are here and installed. Everything turns on, all the fans run, the lights light up every thing is all good. I plug it into a monitor, and problems begin. No picture comes through. The MB has no video connection port of any kind so I plugged the HDMI into the graphics card. The monitor goes through the checks to detect a connection and non is found and the monitor shuts off. HELP!!! I have not yet installed windows because I have no picture to see what I am selecting and I can't put in the motherboard disk first, it must be the Windows disk first, right?

EDIT!!!!! I got it fixed! I just hit unplugged and plugged the HDMI back into the graphics card port and hit the reset button on the tower and it loaded right up! Thank you!

Edited by heartgrave, 15 February 2014 - 08:06 PM.

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#18
phillpower2

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Glad you got it sorted and thanks for sharing the solution heartgrave :thumbsup:
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#19
heartgrave

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Turns out its not sorted after all. It seems like any time I shut down the PC, it turns back on but no picture comes on and the keyboard and mouse don't power up . I have to keep holding in the power button to shutdown the system, to get the keyboard, mouse and monitor to come back on and it usually takes multiple attempts. When I hit shut down to do the big windows update, it would do the same thing. When the updates were done, it shut off and the mouse, keyboard and monitor wouldn't come on when I turned the computer back on. All the lights and fans on all the hardware inside, turn on.

EDIT: I did not play around with the BIOS/UEFI yet. I am not sure which this MB has but I didn't touch it yet. I forgot all about going into it.

Edited by heartgrave, 17 February 2014 - 09:04 AM.

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#20
phillpower2

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Try restarting the computer, going into the BIOS and selecting the "restore factory defaults" or "most stable" option, whichever it is described as.
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#21
heartgrave

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It did this at the very first start-up, see my post #17. You think doing what you mentioned will fix it?
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#22
phillpower2

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I can`t say for sure that it will definitely fix it but restoring the defaults ensures that you do not have any bad settings, a good platform to start any troubleshooting from.
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#23
heartgrave

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Sounds good! I am going over to my brothers house today and I will try this at that time.

Thank you!
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#24
phillpower2

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You are welcome and good luck :thumbsup:

I will be around for a couple of hrs yet but it is 9.10pm here in the UK so I may be offline when you post back.
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#25
heartgrave

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Alright, I restarted the PC and it loaded right up. I hit F2 to go into the UEFI settings and I did the "Load default settings" option. I saved changes, shut down the PC and waited a few minutes then turned it back in on and it started right up. Not sure if this fixed it or not, or if it was just me being lucky, or if it was just a fluke that was going during the initial setup of the PC software items.

Thank you! I will post back if it happens again.

Edited by heartgrave, 19 February 2014 - 09:24 PM.

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#26
Troy

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Also check if there is a BIOS update that may help resolve the issue, I've seen it quite a few times before and updating the BIOS usually helps.
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#27
heartgrave

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The MB manufacturer does not have a BIOS update for ASRock 990FX Killer. I did download some of the files from there. EtronUSB3 (v0.118.).zip, Allin1(8.70a_WHQL_Win7Vista).zip, RealtekAudio(v7004).zip, AtherosLan(v1.0.30.1259).zip. The only one I started to install was the EtronUSB3 file but when it started, it blue screened on me. I restarted and tried again and again it blue screened. Anytime I plug in a USB device, the PC freezes up and has to be restarted by holding in the button. If I return this MB to the manufacturer and get another one, do I have to buy a new Windows since I already installed it and it's OEM?

I want to also add that the 24 pin plug from the PSU to the MB fits, but we can not get it to lock into place. However, it is in very tight and is hard to pull it out so I doubt it matters?

EDIT:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 000000000000000C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880043EEA20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\022314-30030-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-52993-0.sysdata.xml

Edited by heartgrave, 23 February 2014 - 07:28 PM.

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#28
heartgrave

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Bump. Sorry to push the topic but I need to know what component might be causing this before the return expires! Thanks!
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#29
phillpower2

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Apologies heartgrave I wasn`t aware that you still required assistance :unsure:

The MB manufacturer does not have a BIOS update for ASRock 990FX Killer. I did download some of the files from there. EtronUSB3 (v0.118.).zip, Allin1(8.70a_WHQL_Win7Vista).zip, RealtekAudio(v7004).zip, AtherosLan(v1.0.30.1259).zip. The only one I started to install was the EtronUSB3 file but when it started, it blue screened on me

Please restore the computer back to a point that is immediately before you made the above changes, newer drivers are not always better and if your computer is stable you should not update drivers unless the update has been released to address an issue that you are having, more often than not you will end up with the very issue that the driver update is intended to resolve.
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#30
heartgrave

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Well, the state before that wasn't good either. See post #17 and add in post #27.

Summary of both posts: PC powers on, all the lights and fans come on but no mouse or keyboard and the monitor says "No Signal. HDMI can not be found." Plugging in a USB device other than the mouse/keyboard causes the PC to freeze and we have to hold in the power button to shut it down.
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