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Trouble with program called "Folder Lock". Says Password is in


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#1
BearCavalry

BearCavalry

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Hello friends. It is I, the man with more problems than brain cells.
I had always wanted to try a program that lets me lock down certain folders and files with a password, so yesterday, I found a deal and for a few bucks, I bought the program Folder Lock. It's a program made by "NewSoftware" (If you want to see the program website, Here it is)

Well, to try it out, I added two folders which contain sensitive information to the "Lock Section". I chose a master password for the program. Now when I go to unlock the Locker or whatever you want to call it, it tells me the password is incorrect.

I checked, their Twitter handle has been "suspended". I sent them an e-mail. But I thought maybe some here knew what else I could try?

I tried uninstalling the program, but it asks for the password as well. So basically it seems to me I am screwed now?
I mean besides going back and restoring to an earlier point, I'm out of options correct?

I don't want to do a restore, because I finally setup my new email program with about 20 email addresses that I had to enter in usernames and passwords for. And i took me hours to do so. I don't think eM Client has some kind of feature that will let me "backup" all my email account settings to somewhere.

My Folder lock is version 7.2.2
I am on Windows 7 Home Premium 64bit



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#2
DonnaB

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Hi BearCalvary,

:lol: Nothing like a guy in trouble, reeking of personality. Your sense of humor made my day! Thank you :)

There's a possibility that the Serial Number you used to register Folder Lock may be used as the password as well. I'm not sure about that though. If I am, you could try contacting NewSoftware from the link below:

NewSoftware.net

I also read somewhere that you might be able to access the folder/program in safe mode without a password. If you try that and it works, please let me know.

Thank you,

Donna :)
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#3
BearCavalry

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Hi BearCalvary,

:lol: Nothing like a guy in trouble, reeking of personality. Your sense of humor made my day! Thank you :)

There's a possibility that the Serial Number you used to register Folder Lock may be used as the password as well. I'm not sure about that though. If I am, you could try contacting NewSoftware from the link below:

NewSoftware.net

I also read somewhere that you might be able to access the folder/program in safe mode without a password. If you try that and it works, please let me know.

Thank you,

Donna :)


Using the serial number worked!!!!! YAY. Thank you Donna!!!! :thumbsup:

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#4
DonnaB

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You're most welcome, BearCalvary! :)

And thank you kindly for including the resolution! :thumbsup:
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