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Unspecified Malware removal. [Solved]


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#46
Essexboy

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OK go to control panel > folder options > view tab
Select show hidden files and folders and it will appear

[attachment=68795:Capture.JPG]
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#47
nfir33

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Still nothing
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#48
Essexboy

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Could you look here C:\Windows\System32
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#49
nfir33

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Hi
Wont let me attach zipped file. Looks like it is going to upload and then hangs and then says no file was selected for upload
Booted up quicker this morning.
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#50
Essexboy

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Could you upload it to a file sharing site like Mediafire for me to collect ?
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#51
nfir33

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Hi
Am signing up to Mediafire now.
Tell me what to do after that?
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#52
Essexboy

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Upload it to mediafire and then copy the sharing link and post it here :)
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#53
nfir33

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https://www.mediafir...ou6p957mxvm37co
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#54
Essexboy

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Ta downloading now
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#55
Essexboy

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OK there are three culprits .. Dropbox, Skype and iTunes .. Note the duration between start and end times

[attachment=68809:Untitled1.png]

[attachment=68810:Untitled2.png]

[attachment=68811:Untitled3.png]

So if you disable those three from starting with windows I feel the boot time will reduce dramatically
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#56
nfir33

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Didn't realise they were starting on boot up.
How do I stop them?
I guess I just log out of Skype so that's easy done, but the others?
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#57
Essexboy

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For Dropbox

Click on the icon and select preferences
Under the general tab remove the tick from system start
[attachment=68814:Capture.JPG]

Same for Skype

[attachment=68815:Capture1.JPG]
For iTunes follow the steps here http://www.ghacks.ne...ipodserviceexe/

Let me know how that goes
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#58
nfir33

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Hi
Think I got at least some of itunes stuff not to start and definitely the others.
I think you can release me now and I will go through the removal stuff you sent through to me?
I can't quite believe how patient and more importantly how helpful you have been, right through to tool removal.
Many, many thanks to you for your assistance. It is very much appreciated.
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#59
Essexboy

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It was my pleasure, also I have disabled iTunes bonjour service on my system as that is a bit of a hog as well :)
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#60
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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