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Windows 7 won't load past welcome screen


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#1
RebelGamer137

RebelGamer137

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As of my Windows 7 Laptop won't load past the Welcome Screen. Is there anything I can do I tried system restore and so far no good. It will load in Safe Mode but that is it.

I got an error

"Tosindicator.exe-Application Error"

The Application has generation an exception that cannot be handled"


Process ID=0x5e8 (1512), Thread ID 0X444 (1092)

Click Ok To terminate the application

Click Cancel to Debug The Application

Edited by RebelGamer137, 23 January 2014 - 09:27 AM.

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#2
phillpower2

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Hello RebelGamer137

Please provide the computer details for us.
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#3
RebelGamer137

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I just spent almost 12 hours talking to tech support from a contractor. It turns out I will have no reinstall my OS. I got a virus and it corrupted a lot of the OS, it corrupted my anti virus and took out the driver for my keyboard. I can try to get a recovery disk from Toshiba which is time consuming. I could buy a copy of Windows 7 and copy my drivers or I could get another computer. I would need a Windows 7 one if I went that route.
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#4
phillpower2

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Hello RebelGamer137

Before you do anything further such as purchase a new Windows 7 disk please refer to the GTG malware redirection text below first, this will not only save you time and trouble but also some financial expenditure, this because once you have been given the all clear of malware by the experts on those forums you can return here and we will help you with obtaining a free Windows 7 ISO.

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Additional guidance;
1: Do not create a topic on the malware forum unless you have a malware issue that you cannot resolve yourself.
2: If you do need to start a topic there provide a link to this thread so that steps that have already been taken can be checked.
3: As the Malware Techs are extremely busy you may not receive an instant reply, if you have waited for three days but not received a reply post in the Waiting Room, please be sure to identify the issue as malware related and provide a link to your malware topic.

Good luck and see you back here when you are ready.
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#5
RebelGamer137

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I sent this in to be repaired, a full reinstall of Windows is going to be done.
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#6
phillpower2

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Thanks for the update and good luck :thumbsup:
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