System Information (local)
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computer name: *******
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: Aspire M3410, Acer
CPU: AuthenticAMD AMD Athlon™ II X4 645 Processor AMD586, level: 16
4 logical processors, active mask: 15
RAM: 4286328832 total
VM: 2147352576, free: 1920376832
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 1/26/2014 3:41:57 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012514-20514-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xA20C)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800425220C, 0xFFFFF88003824CA0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Sun 1/26/2014 3:41:57 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xA20C)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800425220C, 0xFFFFF88003824CA0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Fri 1/24/2014 4:33:54 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012314-22214-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x50 (0xFFFFFA800A6E70B0, 0x0, 0xFFFFF800033F6123, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 1/22/2014 9:47:45 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012214-50871-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x36880)
Bugcheck code: 0xA (0x8, 0x2, 0x1, 0xFFFFF800032DA512)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. IRQL_NOT_LESS_OR_EQUAL
On Wed 1/22/2014 1:01:47 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012114-24102-01.dmp
This was probably caused by the following module: dxgmms1.sys (0xFFFFF88005609637)
Bugcheck code: 0xD1 (0x4C4, 0x2, 0x0, 0xFFFFF88005609637)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sun 1/19/2014 11:14:09 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\011914-20373-01.dmp
This was probably caused by the following module: fltmgr.sys (fltmgr+0x6879)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88000C62879, 0xFFFFF8800A557880, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sun 11/3/2013 9:41:02 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\110313-18766-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x5EE3)
Bugcheck code: 0xC2 (0x7, 0x109B, 0x130009, 0xFFFFFA8005E72980)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 11/2/2013 12:09:52 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\110113-19609-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x28546)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800516F546, 0xFFFFF88009D720A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 11/1/2013 12:30:06 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\103113-17425-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x2D27D)
Bugcheck code: 0xFE (0x6, 0xFFFFFA8007333300, 0x48766544, 0x0)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 10/31/2013 2:10:47 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\103013-19780-01.dmp
This was probably caused by the following module: dxgmms1.sys (0xFFFFF88004A1B61E)
Bugcheck code: 0x50 (0xFFFFF8A00FBD31E0, 0x1, 0xFFFFF88004A1B61E, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
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Conclusion
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16 crash dumps have been found and analyzed. Only 10 are included in this report. 5 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)
atipmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.)
bckd.sys (K9 Web Protection Driver, Blue Coat Systems, Inc.)
atihdw76.sys (AMD High Definition Audio Function Driver, Advanced Micro Devices)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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