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Help Me Please !

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Hello Anyone
My Name Is Kathy Im Having Trouble With My Computer I Want TO Delete Everything On My Harddrive And The Computer But I Dont Know How And I Dont Have Any Of The Cds Because My Mom Threw Them Out But I Want To Make The Computer To Go Back To When You Frist Buy It My Computer Is Very Slow ANd Things Are Popping Out Of No Where Can Anyone Out There Please Help Me ERASE EVERYTHING ON THIS COMPUTER!!!!!
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Laptop or Desktop?
Custom build or brand name system?
If brand name what is the brand, make and model?
If custom built what was the original OS installed?
If branded name is there a sticker someplace on the system with the original OS type and the serial number?
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