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cant veiw video on laptop

Started by climbist , Feb 04 2014 12:56 PM

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#1
climbist

Posted 04 February 2014 - 12:56 PM

New Member

Member
1 posts

Hi let me first say im new to the site and am a complete beginer when it comes to the computer,my problem is i have a panasonic dmc fs35 lumix camera and a compaq laptop using windows home premium 64bit,connecting with usb lead,now i can see my photos on windows player in slideshow ,but it will not play my videos ive shot,just a image of video icon,then skips to next photo,has someone got the time to help out would much appreciate the help,hav,nt tried anything yet as dont want to lose phtos or shut anthing out.thanks

#2
phillpower2

Posted 05 February 2014 - 07:17 AM

Mechanised Mod

Global Moderator
24,766 posts

climbist

I am no expert with cameras btw, but can I ask if you have installed the quick time software to the notebooks hard drive from the disk that should have been supplied with your camera, see page 32 of the user manual which is available from here, you can also check the Support tab - downloads to see if the software that is required can be downloaded to your notebook if you do not have the required software disk.

Hope this helps.