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Internet is switching off and on

Started by M1K3Y , Feb 08 2014 05:23 PM

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#1
M1K3Y

Posted 08 February 2014 - 05:23 PM

New Member

Member
1 posts

Hello, I am new here. Up until a few days ago, my internet was fine, but now it is constantly turning off and then on again. Sometimes it will stay on for about 15-25 minutes, but then, Bam. Off again. At it's worst, it will only have a connection for about a minute, tops, then it will cut off for about another 20-30 seconds. I use a Windows 8 Toshiba Satellite C885D, with no viruses, but it seems to be a problem with my internet instead of the computer since all of the computers in the house are having this problem. I have AT&T U-verse. Any help?

#2
SleepyDude

Posted 09 February 2014 - 01:50 PM

Trusted Helper

Malware Removal
4,976 posts

Hi M1K3Y :welcome:

If you say the problem affects other computer and devices then the problem must be on the Router or with your ISP.
Power off the router and wait 10s then turn it on. If this didn't solve the problem you need to contact your ISP and ask them to check your connection.

Edited by SleepyDude, 09 February 2014 - 01:51 PM.