Black screen with blinking cursor
#91
Posted 11 February 2014 - 04:40 PM
#92
Posted 11 February 2014 - 04:44 PM
Thanks,
Robert
#93
Posted 11 February 2014 - 04:47 PM
#94
Posted 11 February 2014 - 04:51 PM
Hello Robertcharles123,
Please download the attached fixlist.txt file to your flashdrive .
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Now please enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.
After that see if you can start up your machine normally. If you can't come back and paste the log in the forum.
If you can then do the following:
You appear to be running multiple anti-virus programs
Running two or more real-time anti-virus, anti-spyware and firewall monitors at the same time can cause a conflict. That conflict can result in slow computer performance, error messages, crashes of the programs or other types of failure. You will very likely end up with little or no protection.
Please uninstall two of AVG, isafe(YAC Security Protection) or McAfee
After that
Please download a new copy of Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
- Right click to run as administrator. When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will produce a log called (FRST.txt) in the same directory the tool is run from.
- Please copy and paste log back here.
- The first time the tool is run, it makes also another log (Addition.txt). Please also paste that into your reply.
Can I uninstall the virus software in safe mode? It is saying it might have to make some modifications to my system and is asking me if I want to continue.
Thanks,
Robert
When I get the computer back on from this last virus scan removal, di I download the Farber with the sick computer or on a USB like before?
Thanks,
Robert
#95
Posted 11 February 2014 - 04:56 PM
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
- Right click to run as administrator. When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will produce a log called (FRST.txt) in the same directory the tool is run from.
- Please copy and paste log back here.
- The first time the tool is run, it makes also another log (Addition.txt). Please also paste that into your reply.
#96
Posted 11 February 2014 - 04:57 PM
Thanks,
Robert
#97
Posted 11 February 2014 - 05:03 PM
Please download ComboFix from this location:
Link
Save it to a flash drive and transfer it to your sick computers desktop.
* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
- Double click on ComboFix.exe & follow the prompts.
- If you have an older Operating System you may be asked whether you want to install the Recovery Console. Click yes and follow any prompts.
- Your desktop may go blank. This is normal.
- ComboFix may appear to be doing nothing for quite long periods, this is normal, just leave it to do it's job.
- ComboFix may reboot your machine. This is normal too.
**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**
When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
#98
Posted 11 February 2014 - 05:31 PM
#99
Posted 11 February 2014 - 05:36 PM
It should run but tell me if it doesn't.
Remember not to interrupt it once it starts scanning.
Can take a while but let me know it goes on more that an hour.
#100
Posted 11 February 2014 - 05:38 PM
Thanks,
Robert
#101
Posted 11 February 2014 - 05:44 PM
#102
Posted 11 February 2014 - 06:11 PM
Thanks,
Robert
#103
Posted 11 February 2014 - 06:15 PM
Later we will see what we can do about them but for now just move on with ComboFix. If it tells you that the anti-virus programs are still active just move on. ComboFix should cope without difficulty.
#104
Posted 11 February 2014 - 06:36 PM
I will keep trying.
Thanks,
Robert
#105
Posted 11 February 2014 - 06:40 PM
Thanks,
Robert
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