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packet loss

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im getting really bad packet loss. i need help. i have comcast internet. its been going on for awhile now. ill post a few tests i did but let me know what else you need. i really need to fix this i cant play anything i lag so bad.

first test:

second test:


also i have a modem (not rounter). and wired cable connection.

no splitters, or surge protectors. cables are fine no damage. comcast support did all the normal checks when i talked to them.

Edited by anti, 10 February 2014 - 01:43 AM.

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