Do you think this could be related to some kind of malware or infection? Or is it likely to be just a regular Windows issue?
hijack.shell.gen.a [Closed]
#31
Posted 19 February 2014 - 11:22 PM
Do you think this could be related to some kind of malware or infection? Or is it likely to be just a regular Windows issue?
#32
Posted 21 February 2014 - 07:20 AM
#33
Posted 21 February 2014 - 07:22 AM
Can be either which I why I keep prying for information.Do you think this could be related to some kind of malware or infection? Or is it likely to be just a regular Windows issue?
#34
Posted 21 February 2014 - 10:47 AM
#35
Posted 22 February 2014 - 06:22 AM
#36
Posted 22 February 2014 - 07:27 AM
#37
Posted 23 February 2014 - 07:02 AM
#38
Posted 23 February 2014 - 10:21 AM
#39
Posted 23 February 2014 - 12:10 PM
#40
Posted 24 February 2014 - 07:37 AM
By the way, I can download images by right-clicking and selecting 'save picture as'. It is only when I select 'save file as' that I have the problem.
#41
Posted 24 February 2014 - 07:58 AM
#42
Posted 24 February 2014 - 09:30 AM
- Step #8
- Please download ERUNT from here.
- Double click on the file to install it.
- Choose where you want to save your backup registry.
- Let the program finish backing up your regitry.
- Step #9 Fix with OTL
- Re-run OTL by right clicking and choosing Run as administrator. If you do not have it download it from --
Download Link 1
Download Link 2
Downlaod LInk 3 - Under the Custom Scans/Fixes Box copy and paste the following contents inside the quote box. (Do not include the word 'quote').
:Commands
[createrestorepoint]
:Reg
[-HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
:Commands
[emptytemp] - Click on "Run Fix" and let the program run unhindered;
- Your PC will reboot automatically and a log will be opened;
- Please post it in your next reply.
Try downloading now.
Regards,
Valinorum
#43
Posted 24 February 2014 - 10:36 AM
All processes killed
========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== REGISTRY ==========
Registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ deleted successfully.
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: David
->Temp folder emptied: 32675 bytes
->Temporary Internet Files folder emptied: 265272765 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 28772271 bytes
->Flash cache emptied: 2785 bytes
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Public
User: Shino
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 38001991 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 122545063 bytes
Total Files Cleaned = 434.00 mb
OTL by OldTimer - Version 3.2.69.0 log created on 02252014_012614
Files\Folders moved on Reboot...
C:\Users\David\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
C:\Users\David\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4A5TO075\page__st__30[1].htm moved successfully.
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
#44
Posted 26 February 2014 - 09:14 AM
#45
Posted 27 February 2014 - 08:09 AM
Something strange happened the first time I rebooted though: instead of logging into my account it seemed to log into an entirely new (and hitherto non-existent) account. Then a message came up telling me that I had been logged into a temporary account and any changes I made wouldn't be saved. I logged off and then on again and some box appeared in the top left corner saying that some changes were being saved to (I think) Windows Media Player or something (it flashed up a bit too briefly). After that it logged me on normally and behaved normally from that point (apart from the download error).
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