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Deep rooted browser hijack? [Solved]


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#46
Zanshin

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No, just IE.
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#47
Essexboy

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Could you go to internet options > advanced and check that multimedia section is as shown


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#48
Zanshin

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It is already as per image.
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#49
Essexboy

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OK lets now uninstall and then re-install IE

Could you follow the steps on this page http://support.microsoft.com/kb/318378 and http://windows.micro...#ie=ie-11-win-7
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#50
Zanshin

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Good morning. The download link at the site doesnt work, tried it three times...the English/download link seems dead. Just downloading from FileHippo where I get Ccleaner from.

Edited by Zanshin, 23 February 2014 - 05:41 AM.

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#51
Zanshin

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Now it gets even stranger..........Windows keeps telling me that my system is not supported for IE 11 for windows 7!!!!!!!!!!
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#52
Essexboy

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http://windows.micro...dwide-languages download for IE11
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#53
Zanshin

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Nope, tried a couple of times but it keeps telling me the version I have installed is newer than the download link.............
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#54
Essexboy

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Initially then just uninstall IE11 that will leave you with IE 10 then you should be able to update to IE 11
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#55
Zanshin

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Having trouble uninstalling without taking adminstrator control....it doesnt appear in Uninstall with Ccleaner etc. In prog files there is no option to delete/uninstall without Administrator rights.?
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#56
Essexboy

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Are you not running from an administrators account ?
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#57
Zanshin

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cant be otherwise it would not ask me for admin permissions to delete IE 11...??
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#58
Essexboy

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Although I am running from windows 8, windows 7 should be similar

Go to control panel > programs and features
On the left select turn windows features on or off
Remove the tick from IE 11 and click OK


This should uninstall IE11 without asking for admin permission
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#59
Zanshin

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Followed the directions no probs, but on uninstalling, turns out it is not Admin permissions I need but from Windows Trusted Installer...did a search and dont even have the application on my laptop! What a mess 7 is....bring back XP. Off to get Windows Trusted Installer and see if I can finally uninstall IE!!
Thank you for your patience.

Hmmm...just looked up W T I and seems not as simple as I thought, will now have to go through the minefield of changing permissions/rights in Sys 32 settings internally....I have always steered clear of doing this before for fear of cocking it up and locking myself out of my computer or similar...any simpler solution?

Edited by Zanshin, 24 February 2014 - 12:52 PM.

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#60
Essexboy

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Trusted installer is a kind of super admin for windows...

OK Start an elevated command prompt

Go start > all programs .> accessories
Right click Command prompt and select Run as Administrator
A black box opens

Copy the text below and paste it into the command prompt :

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

Press enter, you may get an error message you can ignore that
Once done reboot
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