I am hoping someone can help me. For the past few weeks, (right after my young son moved in with me), my desktop computer has been infected with Adware/Malware. I will be browsing the computer and ads popup out of nowhere. On my own, I started looking around for removal tools and used a few that didn't work. I can't even remember how many I've used but here are the few I remember: hitman, symantec and AdwCleaner. I spoke with a computer guy who told me in Safemode with networking, to run malwarebytes or junk removal tool. I did both, to no avail. Finally, I spoke with him again and he told me it was time for combo fix. I ran that and thought it was working ok, then today more adware/malware. So, I ran JRT and combofix again and just now popups started appearing again. I just can't get rid of this stuff. When I tried to do a system restore, there was no restore point that I could go back to that was created before the problem began. Can someone please help? I would so appreciate it.
Here is the OTL:
OTL logfile created on: 2/22/2014 7:35:04 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\User\Downloads
64bit- Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16518)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.99 Gb Total Physical Memory | 0.66 Gb Available Physical Memory | 33.07% Memory free
5.99 Gb Paging File | 4.38 Gb Available in Paging File | 73.07% Paging File free
Paging file location(s): c:\pagefile.sys 4096 4096 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 74.43 Gb Total Space | 21.36 Gb Free Space | 28.70% Space Free | Partition Type: NTFS
Computer Name: HP | User Name: User | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2014/02/22 07:33:54 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\User\Downloads\OTL.exe
PRC - [2014/02/20 16:26:24 | 001,863,560 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_70.exe
PRC - [2014/02/17 11:21:30 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2013/12/20 22:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2013/04/04 14:50:32 | 000,532,040 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2013/02/11 18:48:56 | 000,311,184 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe
PRC - [2012/05/02 20:02:16 | 000,164,864 | ---- | M] (HP) -- C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
PRC - [2011/10/17 14:51:54 | 000,013,824 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe
PRC - [2008/11/18 12:15:30 | 000,307,200 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
PRC - [2007/02/28 17:37:56 | 000,304,624 | ---- | M] () -- C:\Program Files (x86)\Dell Photo AIO Printer 942\memcard.exe
PRC - [2007/02/28 17:37:44 | 000,431,600 | ---- | M] (Lexmark International, Inc.) -- C:\Program Files (x86)\Dell Photo AIO Printer 942\DLBUmon.exe
========== Modules (No Company Name) ==========
MOD - [2014/02/20 16:26:23 | 016,265,096 | ---- | M] () -- C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_70.dll
MOD - [2014/02/17 11:21:30 | 003,578,992 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2007/02/28 17:37:56 | 000,304,624 | ---- | M] () -- C:\Program Files (x86)\Dell Photo AIO Printer 942\memcard.exe
MOD - [2007/01/22 01:19:00 | 000,069,632 | ---- | M] () -- C:\Program Files (x86)\Dell Photo AIO Printer 942\DLBUcfg.dll
MOD - [2005/09/20 06:40:30 | 000,122,880 | ---- | M] () -- C:\Program Files (x86)\Dell Photo AIO Printer 942\dlbudrec.dll
========== Services (SafeList) ==========
SRV:64bit: - [2014/02/06 02:48:45 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2014/01/15 16:42:12 | 000,289,256 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\3.8.141\McCHSvc.exe -- (McComponentHostService)
SRV:64bit: - [2013/05/26 21:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2012/06/16 14:18:35 | 001,038,088 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe -- (FLEXnet Licensing Service 64)
SRV:64bit: - [2009/07/13 17:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV:64bit: - [2007/02/28 17:38:34 | 000,567,280 | ---- | M] ( ) [Auto | Running] -- C:\Windows\SysNative\dlbucoms.exe -- (dlbu_device)
SRV - [2014/02/20 16:26:24 | 000,257,928 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/02/17 11:21:30 | 000,118,896 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/12/20 22:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/09/20 11:30:08 | 000,079,360 | ---- | M] (Creative Labs) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe -- (Creative Audio Engine Licensing Service)
SRV - [2013/09/11 21:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2013/02/11 18:48:56 | 000,311,184 | ---- | M] (Nuance Communications, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe -- (DragonSvc)
SRV - [2012/06/16 14:13:52 | 000,655,624 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2012/05/02 20:02:16 | 000,164,864 | ---- | M] (HP) [Auto | Running] -- C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe -- (HP LaserJet Service)
SRV - [2011/10/17 14:51:54 | 000,013,824 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe -- (HP DS Service)
SRV - [2009/06/10 13:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/11/18 12:15:30 | 000,307,200 | ---- | M] (Creative Technology Ltd) [Auto | Running] -- C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe -- (CTAudSvcService)
SRV - [2007/02/28 17:38:18 | 000,538,096 | ---- | M] ( ) [Auto | Running] -- C:\Windows\SysWOW64\dlbucoms.exe -- (dlbu_device)
========== Driver Services (SafeList) ==========
DRV:64bit: - [2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/12/13 12:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/09/10 09:41:06 | 000,022,528 | ---- | M] (Apple Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netaapl64.sys -- (Netaapl)
DRV:64bit: - [2012/08/23 06:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 06:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/02/29 22:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/03/28 16:15:00 | 001,254,464 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AE2500w764.sys -- (Linksys_adapter_H)
DRV:64bit: - [2011/03/10 22:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/10 22:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 05:33:36 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/10/16 05:44:56 | 001,309,696 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\P17.sys -- (P17)
DRV:64bit: - [2009/09/23 18:23:02 | 006,180,832 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/07/13 17:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 17:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 17:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 13:59:33 | 005,020,672 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2009/06/10 12:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 12:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 12:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 12:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2008/06/27 06:51:10 | 000,088,632 | ---- | M] (Adobe Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\adfs.sys -- (adfs)
DRV - [2009/07/13 17:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2476}: "URL" = http://www.default-s...p={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {D99ABEAE-B111-47C2-BDD7-F19BB36ED872}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 91 B3 EF 07 DF 61 CD 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE11SR
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:51155;https=127.0.0.1:51155
========== FireFox ==========
FF - prefs.js..CT3279412.browser.search.defaultthis.engineName: "true"
FF - prefs.js..browser.search.defaultengine: "Ask.com"
FF - prefs.js..browser.search.defaultenginename: "default-search.net"
FF - prefs.js..browser.search.order.1: "default-search.net"
FF - prefs.js..browser.search.selectedEngine: "default-search.net"
FF - prefs.js..browser.search.useDBForOrder: "false"
FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..extensions.enabledAddons: pcsupport.guide%40about.com:2.0.10
FF - prefs.js..extensions.enabledAddons: speedtest4354%40BestOffers:3.0.0.0
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1
FF - prefs.js..keyword.URL: "http://www.default-s...=251&src=ds&p="
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_12_0_0_70.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_70.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.45.2: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.45.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.8.141\npMcAfeeMss.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKLM\Software\MozillaPlugins\nuance.com/DragonRIAPlugin: C:\PROGRA~2\Nuance\NATURA~1\Program\npDgnRia.dll (Nuance Communications Inc.)
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack: C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\ffShim.xpi [2013/02/11 18:44:08 | 000,136,309 | ---- | M] ()
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 27.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 27.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
[2012/06/29 23:00:29 | 000,000,000 | ---D | M] (No name found) -- C:\Users\User\AppData\Roaming\Mozilla\Extensions
[2014/02/09 16:25:27 | 000,000,000 | ---D | M] (No name found) -- C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\z3eysvra.default\extensions
[2013/05/18 13:05:27 | 000,185,286 | ---- | M] () (No name found) -- C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\z3eysvra.default\extensions\[email protected]
[2014/01/03 07:38:03 | 000,157,251 | ---- | M] () (No name found) -- C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\z3eysvra.default\extensions\[email protected]
[2014/02/17 11:21:24 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2014/02/17 11:21:32 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
O1 HOSTS File: ([2014/02/20 08:44:51 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (no name) - {4D9101D6-5BA0-4048-BDDE-7E2DF54C8C47} - No CLSID value found.
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O4:64bit: - HKLM..\Run: [dlbumon.exe] C:\Program Files (x86)\Dell Photo AIO Printer 942\dlbumon.exe (Lexmark International, Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MemoryCardManager] C:\Program Files (x86)\Dell Photo AIO Printer 942\memcard.exe ()
O4 - HKLM..\Run: [DNS7reminder] C:\Program Files (x86)\Nuance\NaturallySpeaking12\Ereg\Ereg.exe (Nuance Communications, Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLowDiskSpaceChecks = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 221
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: verizon.net ([activate] https in Trusted sites)
O15 - HKCU\..Trusted Domains: verizon.net ([activatemydsl] https in Trusted sites)
O15 - HKCU\..Trusted Domains: verizon.net ([activatemyfios] https in Trusted sites)
O15 - HKCU\..Trusted Domains: verizon.net ([activatemyhsi] https in Trusted sites)
O15 - HKCU\..Trusted Domains: verizon.net ([activatemywifi] https in Trusted sites)
O15 - HKCU\..Trusted Domains: verizon.net ([wbadownload] https in Trusted sites)
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} http://ccfiles.creat...13/CTPIDPDE.cab (Creative Software AutoUpdate Support Package 2)
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} http://ccfiles.creat...30321/CTPID.cab (Creative Software AutoUpdate Support Package)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 209.18.47.61 209.18.47.62
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{010191ED-9678-4144-847F-D120C4410AB6}: DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0C15D39A-FC1C-4D75-8323-5DC5011180AA}: DhcpNameServer = 10.0.10.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{10858146-3997-40CA-9ADB-1A856AEE60CA}: DhcpNameServer = 10.0.10.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{54D145E0-BB45-4DC7-A93C-014E271F9840}: DhcpNameServer = 209.18.47.61 209.18.47.62
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{B2603784-C19B-4B9B-88DB-EF374A95B36E}: DhcpNameServer = 172.20.10.1
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (bootdelete)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
========== Files/Folders - Created Within 30 Days ==========
[2014/02/22 07:27:40 | 000,000,000 | ---D | C] -- C:\ProgramData\HP
[2014/02/22 00:22:13 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Local\CrashDumps
[2014/02/21 19:29:01 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2014/02/21 19:28:52 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2014/02/21 19:14:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard
[2014/02/20 08:34:02 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2014/02/20 08:34:02 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2014/02/20 08:34:02 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2014/02/20 08:07:12 | 000,000,000 | ---D | C] -- C:\Qoobox
[2014/02/20 08:06:53 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2014/02/18 11:30:00 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\Malwarebytes
[2014/02/18 11:29:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2014/02/18 11:29:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2014/02/18 11:29:34 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2014/02/18 11:29:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2014/02/17 11:21:23 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2014/02/17 10:34:17 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2014/02/17 10:29:37 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Real
[2014/02/17 10:29:19 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Roaming\Real
[2014/02/17 10:28:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Real
[2014/02/17 01:20:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
[2014/02/17 01:20:27 | 000,000,000 | ---D | C] -- C:\Program Files\McAfee Security Scan
[2014/02/13 19:06:50 | 000,000,000 | ---D | C] -- C:\ProgramData\HitmanPro
[2014/02/13 16:48:59 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/02/13 16:43:01 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Reason
[2014/02/09 12:10:19 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\log
[2014/02/07 07:09:46 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Local\NPE
[2014/02/07 07:09:46 | 000,000,000 | ---D | C] -- C:\ProgramData\Norton
[2014/02/06 18:26:55 | 000,000,000 | ---D | C] -- C:\ProgramData\systemk
[2014/02/06 18:25:02 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Settings Manager
[2014/01/29 03:08:33 | 000,000,000 | ---D | C] -- C:\Windows\Migration
[2012/09/17 07:54:02 | 000,940,544 | ---- | C] (Apache Software Foundation) -- C:\Users\User\AppData\Local\log4cxx.dll
========== Files - Modified Within 30 Days ==========
[2014/02/22 07:34:44 | 000,017,168 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/02/22 07:34:44 | 000,017,168 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/02/22 07:27:15 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/02/22 07:26:27 | 1603,866,624 | -HS- | M] () -- C:\hiberfil.sys
[2014/02/21 19:14:14 | 000,000,744 | ---- | M] () -- C:\Windows\tasks\BrowserSafeguard Update Task.job
[2014/02/21 16:31:13 | 000,001,396 | ---- | M] () -- C:\Users\User\Desktop\JRT(2) - Shortcut.lnk
[2014/02/21 15:26:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/02/20 15:11:48 | 000,085,896 | ---- | M] () -- C:\Users\User\Documents\credit report request form.pdf
[2014/02/20 14:59:41 | 000,859,394 | ---- | M] () -- C:\Users\User\Documents\Credit Report from Experian.pdf
[2014/02/20 14:58:31 | 001,130,712 | ---- | M] () -- C:\Users\User\Documents\Online Personal Credit Report from Experian for.pdf
[2014/02/20 14:36:09 | 000,173,735 | ---- | M] () -- C:\Users\User\Documents\Transunion Credit Report Feb 2014.pdf
[2014/02/20 08:44:51 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2014/02/20 08:30:04 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2014/02/18 11:29:36 | 000,001,113 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/02/17 09:47:13 | 000,662,400 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2014/02/17 09:47:13 | 000,122,268 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2014/02/17 09:47:12 | 000,782,510 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2014/02/17 01:20:35 | 000,001,931 | ---- | M] () -- C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
[2014/02/17 01:20:35 | 000,001,931 | ---- | M] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
[2014/02/13 19:13:44 | 000,021,034 | ---- | M] () -- C:\Windows\SysNative\.crusader
[2014/02/13 03:05:41 | 000,774,632 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2014/02/09 16:30:11 | 000,000,260 | ---- | M] () -- C:\Windows\SysWow64\cmdVBS.vbs
[2014/02/09 16:30:11 | 000,000,256 | ---- | M] () -- C:\Windows\SysWow64\MSIevent.bat
[2014/02/06 18:24:21 | 005,154,304 | ---- | M] () -- C:\Users\User\Desktop\WindowsDefender.msi
[2014/02/01 09:39:49 | 000,001,515 | ---- | M] () -- C:\Users\User\AppData\Roaming\SAS7_000.DAT
========== Files Created - No Company Name ==========
[2014/02/21 19:14:14 | 000,000,744 | ---- | C] () -- C:\Windows\tasks\BrowserSafeguard Update Task.job
[2014/02/21 16:31:13 | 000,001,396 | ---- | C] () -- C:\Users\User\Desktop\JRT(2) - Shortcut.lnk
[2014/02/20 15:11:48 | 000,085,896 | ---- | C] () -- C:\Users\User\Documents\credit report request form.pdf
[2014/02/20 14:59:39 | 000,859,394 | ---- | C] () -- C:\Users\User\Documents\Credit Report from Experian.pdf
[2014/02/20 14:58:18 | 001,130,712 | ---- | C] () -- C:\Users\User\Documents\Online Personal Credit Report from Experian for.pdf
[2014/02/20 14:36:09 | 000,173,735 | ---- | C] () -- C:\Users\User\Documents\Transunion Credit Report Feb 2014.pdf
[2014/02/20 08:34:02 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2014/02/20 08:34:02 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2014/02/20 08:34:02 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2014/02/20 08:34:02 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2014/02/20 08:34:02 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2014/02/18 11:29:36 | 000,001,113 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/02/17 04:06:40 | 000,001,945 | ---- | C] () -- C:\Windows\epplauncher.mif
[2014/02/17 01:20:29 | 000,001,931 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
[2014/02/13 19:13:44 | 000,021,034 | ---- | C] () -- C:\Windows\SysNative\.crusader
[2014/02/06 18:24:17 | 005,154,304 | ---- | C] () -- C:\Users\User\Desktop\WindowsDefender.msi
[2013/09/20 11:27:53 | 000,001,515 | ---- | C] () -- C:\Users\User\AppData\Roaming\SAS7_000.DAT
[2013/09/20 11:27:34 | 000,166,912 | ---- | C] () -- C:\Windows\SysWow64\APOMngr.DLL
[2013/09/20 11:27:34 | 000,073,728 | ---- | C] () -- C:\Windows\SysWow64\CmdRtr.DLL
[2013/09/20 11:26:17 | 000,001,578 | ---- | C] () -- C:\Windows\P17EPLS.ini
[2013/09/20 11:26:17 | 000,001,489 | ---- | C] () -- C:\Windows\P17EP51.ini
[2013/09/20 11:26:16 | 000,002,177 | ---- | C] () -- C:\Windows\P17EP.ini
[2013/09/20 11:26:01 | 000,774,632 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2013/09/05 06:41:45 | 000,316,928 | ---- | C] () -- C:\Windows\SysWow64\hpcc3117.DLL
[2012/06/16 16:16:22 | 000,413,696 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbuinpa.dll
[2012/06/16 16:16:22 | 000,397,312 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbuiesc.dll
[2012/06/16 16:16:22 | 000,323,584 | ---- | C] ( ) -- C:\Windows\SysWow64\DLBUhcp.dll
[2012/06/16 16:16:22 | 000,274,432 | ---- | C] () -- C:\Windows\SysWow64\DLBUinst.dll
[2012/06/16 16:16:22 | 000,135,168 | ---- | C] () -- C:\Windows\SysWow64\dlbujswr.dll
[2012/06/16 16:16:22 | 000,106,496 | ---- | C] () -- C:\Windows\SysWow64\dlbuinsr.dll
[2012/06/16 16:16:21 | 000,995,328 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbuusb1.dll
[2012/06/16 16:16:21 | 000,643,072 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbupmui.dll
[2012/06/16 16:16:21 | 000,434,176 | ---- | C] () -- C:\Windows\SysWow64\dlbuutil.dll
[2012/06/16 16:16:21 | 000,176,128 | ---- | C] () -- C:\Windows\SysWow64\dlbuinsb.dll
[2012/06/16 16:16:21 | 000,159,744 | ---- | C] () -- C:\Windows\SysWow64\dlbuins.dll
[2012/06/16 16:16:21 | 000,086,016 | ---- | C] () -- C:\Windows\SysWow64\dlbucub.dll
[2012/06/16 16:16:21 | 000,073,728 | ---- | C] () -- C:\Windows\SysWow64\dlbucu.dll
[2012/06/16 16:16:21 | 000,036,864 | ---- | C] () -- C:\Windows\SysWow64\dlbucur.dll
[2012/06/16 16:16:20 | 001,224,704 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbuserv.dll
[2012/06/16 16:16:20 | 000,696,320 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbuhbn3.dll
[2012/06/16 16:16:20 | 000,585,728 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbulmpm.dll
[2012/06/16 16:16:20 | 000,386,544 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbuih.exe
[2012/06/16 16:16:20 | 000,181,744 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbuppls.exe
[2012/06/16 16:16:20 | 000,163,840 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbuprox.dll
[2012/06/16 16:16:20 | 000,094,208 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbupplc.dll
[2012/06/16 16:16:19 | 000,684,032 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbucomc.dll
[2012/06/16 16:16:19 | 000,538,096 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbucoms.exe
[2012/06/16 16:16:19 | 000,421,888 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbucomm.dll
[2012/06/16 16:16:19 | 000,382,448 | ---- | C] ( ) -- C:\Windows\SysWow64\dlbucfg.exe
[2012/06/16 16:16:19 | 000,069,632 | ---- | C] () -- C:\Windows\SysWow64\DLBUcfg.dll
========== ZeroAccess Check ==========
[2009/07/13 20:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 18:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 17:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 17:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 04:19:04 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 17:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
========== LOP Check ==========
[2012/08/11 11:47:57 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Canon
[2012/07/05 16:57:24 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\DAEMON Tools Lite
[2013/03/04 18:49:51 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\GlarySoft
[2013/12/29 18:17:26 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Nuance
[2013/10/11 12:33:07 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\SecureSearch
[2012/07/16 10:16:08 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\Windows Live Writer
========== Purity Check ==========
========== Alternate Data Streams ==========
@Alternate Data Stream - 920 bytes -> C:\Users\User\Documents\Columnist for Shape Magazine.eml:OECustomProperty
@Alternate Data Stream - 245 bytes -> C:\ProgramData\TEMP:0FF263E8
@Alternate Data Stream - 1032 bytes -> C:\Users\User\Documents\Medical Ghost Writer Wanted (New Jersey).eml:OECustomProperty
@Alternate Data Stream - 1020 bytes -> C:\Users\User\Documents\Re_ position availability Web Content Writer.eml:OECustomProperty
< End of report >
Edited by TheRedQueen, 22 February 2014 - 09:53 AM.