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Malware - SavingsBullFilter - cannot be removed [Solved]


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#1
mrnoonan

mrnoonan

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On a Dell Windows & machine.
Software was installed from a site purporting to download Skype but included lots of junk plus this malware. Using Programs and Features from Control Panel it appears to attempt an uninstall but after that it is still there. I found the Registry entry for a couple of associated file and installer. didn't try to remove.

Pls advise. Thank you.


OTL Log and Extras.txt files imbedded here

OTL logfile created on: 2/24/2014 10:46:33 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Barbara\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16518)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.96 Gb Total Physical Memory | 2.29 Gb Available Physical Memory | 57.80% Memory free
7.92 Gb Paging File | 6.04 Gb Available in Paging File | 76.27% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.07 Gb Total Space | 396.29 Gb Free Space | 87.86% Space Free | Partition Type: NTFS
Drive D: | 3.80 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF
Drive E: | 931.51 Gb Total Space | 917.59 Gb Free Space | 98.51% Space Free | Partition Type: NTFS

Computer Name: BARBARA-PC | User Name: Barbara | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - File not found --
PRC - [2014/02/24 10:45:58 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Barbara\Downloads\OTL.exe
PRC - [2014/02/07 02:41:22 | 004,537,184 | ---- | M] (TeamViewer GmbH) -- c:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Desktop.exe
PRC - [2014/02/07 02:41:21 | 012,641,632 | ---- | M] (TeamViewer GmbH) -- C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe
PRC - [2014/02/07 02:41:21 | 005,093,216 | ---- | M] (TeamViewer GmbH) -- C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
PRC - [2014/02/07 02:25:16 | 000,195,936 | ---- | M] (TeamViewer GmbH) -- C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe
PRC - [2014/01/16 09:39:55 | 000,194,224 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
PRC - [2013/12/20 22:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/10/18 22:40:24 | 000,122,984 | ---- | M] (Seagate Technology LLC) -- C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
PRC - [2013/10/18 22:36:28 | 000,016,000 | ---- | M] (Seagate Technology LLC) -- C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe
PRC - [2013/10/18 22:36:14 | 001,517,128 | ---- | M] (Seagate Technology LLC) -- C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe
PRC - [2013/05/14 13:22:14 | 001,331,712 | ---- | M] (CBS Interactive Inc.) -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\CBSI.AppStore.Main.exe
PRC - [2009/07/05 13:12:26 | 000,307,200 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
PRC - [2009/06/04 17:03:32 | 000,186,904 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2009/06/04 17:03:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe


========== Modules (No Company Name) ==========

MOD - [2014/02/14 03:26:13 | 000,762,880 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime.Remo#\8556fa9ad747e43a85e107dbeb42659e\System.Runtime.Remoting.ni.dll
MOD - [2014/02/14 03:25:43 | 001,837,568 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\Microsoft.VisualBas#\31e2163a39db7732f63a4c8bdb818f7a\Microsoft.VisualBasic.ni.dll
MOD - [2014/02/14 03:08:52 | 013,199,360 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\2781e84862746a34f026d0ee179eed2b\System.Windows.Forms.ni.dll
MOD - [2014/02/14 03:08:43 | 001,667,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\243ff1822abc8282cb8fee37538170b4\System.Drawing.ni.dll
MOD - [2014/02/14 03:08:39 | 001,014,272 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\991c4e11f571a4074b9c4a5841222338\System.Configuration.ni.dll
MOD - [2014/02/14 03:08:34 | 005,628,928 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\850fa7110c7423c324762c1ad3130219\System.Xml.ni.dll
MOD - [2014/02/14 03:08:32 | 007,070,720 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\354a5906fd46f4374f86916debf3ebcb\System.Core.ni.dll
MOD - [2014/02/14 03:08:24 | 009,099,776 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System\4c906eb82e6f56aea01b2a7291fab7ea\System.ni.dll
MOD - [2014/02/14 03:08:18 | 014,416,896 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\4e62d1d9b7dd2c2d14915abb73c22d50\mscorlib.ni.dll
MOD - [2014/01/16 09:38:50 | 000,316,584 | ---- | M] () -- C:\Program Files\Microsoft Office 15\root\office15\appvisvstream32.dll
MOD - [2014/01/16 09:38:47 | 000,359,592 | ---- | M] () -- C:\Program Files\Microsoft Office 15\root\office15\c2r32.dll
MOD - [2013/05/14 13:21:50 | 000,505,344 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\CBSI.AppStore.Flow.dll
MOD - [2013/05/14 13:20:16 | 001,161,216 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\libcurl.dll
MOD - [2013/05/14 13:19:32 | 001,105,408 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\libxml2.dll
MOD - [2013/05/14 13:19:04 | 000,066,560 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\zlib.dll
MOD - [2012/12/06 14:56:32 | 020,758,016 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\libcef.dll
MOD - [2012/12/06 14:56:28 | 000,183,822 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\avformat-53.dll
MOD - [2012/12/06 14:56:28 | 000,111,616 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\libEGL.dll
MOD - [2012/12/06 14:56:26 | 001,094,158 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\avcodec-53.dll
MOD - [2012/12/06 14:56:26 | 000,622,080 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\libGLESv2.dll
MOD - [2012/12/06 14:56:24 | 000,117,262 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\avutil-51.dll


========== Services (SafeList) ==========

SRV:64bit: - [2014/02/06 02:48:45 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/10/31 09:08:22 | 001,907,896 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe -- (OfficeSvc)
SRV:64bit: - [2013/10/23 17:14:22 | 000,348,376 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/10/23 17:14:22 | 000,023,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2013/05/26 21:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/16 17:06:22 | 000,033,280 | ---- | M] () [Auto | Running] -- C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE -- (wltrysvc)
SRV:64bit: - [2009/06/28 20:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\stacsv64.exe -- (STacSV)
SRV:64bit: - [2007/02/12 00:43:44 | 000,065,536 | ---- | M] (O2Micro International) [Auto | Running] -- C:\Windows\SysNative\drivers\o2flash.exe -- (O2FLASH)
SRV - [2014/02/21 13:46:13 | 000,257,928 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/02/07 02:41:21 | 005,093,216 | ---- | M] (TeamViewer GmbH) [Auto | Running] -- C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe -- (TeamViewer8)
SRV - [2013/12/20 22:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/10/18 22:36:28 | 000,016,000 | ---- | M] (Seagate Technology LLC) [Auto | Running] -- C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe -- (Seagate Dashboard Services)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/01/05 17:28:04 | 000,079,360 | ---- | M] (Creative Labs) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe -- (Creative ALchemy AL6 Licensing Service)
SRV - [2010/01/05 17:26:56 | 000,079,360 | ---- | M] (Creative Labs) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe -- (Creative Audio Engine Licensing Service)
SRV - [2010/01/05 17:25:46 | 000,079,360 | ---- | M] (Creative Labs) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe -- (Sound Blaster X-Fi MB Licensing Service)
SRV - [2009/07/05 13:12:26 | 000,307,200 | ---- | M] (Creative Technology Ltd) [Auto | Running] -- C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe -- (CTAudSvcService)
SRV - [2009/06/28 20:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe -- (STacSV)
SRV - [2009/06/10 13:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/04 17:03:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/12/17 16:09:02 | 000,061,592 | ---- | M] (NetFilterSDK.com) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\netfilter64.sys -- (netfilter64)
DRV:64bit: - [2013/09/27 09:53:06 | 000,134,944 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2012/08/23 06:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 06:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/02/29 22:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/06/15 08:10:14 | 000,557,848 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2011/06/10 05:34:52 | 000,539,240 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/05/10 07:06:08 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/03/10 22:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/10 22:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/11 18:16:38 | 010,628,640 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/11/20 05:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 01:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/09/17 10:33:00 | 000,023,912 | ---- | M] (ST Microelectronics) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Acceler.sys -- (Acceler)
DRV:64bit: - [2009/07/16 17:06:20 | 000,022,520 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcm42rly.sys -- (BCM42RLY)
DRV:64bit: - [2009/07/16 17:06:18 | 002,769,400 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/07/13 17:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 17:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 17:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 16:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/07/09 01:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/28 20:44:38 | 000,487,424 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2009/06/25 20:23:30 | 000,272,432 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/06/10 12:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 12:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 12:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 12:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/22 01:18:20 | 000,069,152 | ---- | M] (O2Micro ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\o2mdgx64.sys -- (O2MDGRDR)
DRV - [2009/07/13 17:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{F3C38066-176D-4F1E-8E55-0F28F37F3F50}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{821CED5F-C3A0-4CF2-93E0-EF518ECBEE8F}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{a5b9c0f5-5616-47cd-a95f-e43b488faccf}: "URL" = http://search.mywebs...r={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\..\SearchScopes,DefaultScope = {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
IE - HKCU\..\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}: "URL" = http://search.condui...rchTerms}&SSPV=
IE - HKCU\..\SearchScopes\{180780f0-b348-4b44-8210-94a8f3ee15b2}: "URL" = http://search.comcas...q={searchTerms}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKCU\..\SearchScopes\{a5b9c0f5-5616-47cd-a95f-e43b488faccf}: "URL" = http://search.mywebs...r={searchTerms}
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...22&geo=US&ver=5
IE - HKCU\..\SearchScopes\{D2935EED-93A4-49B7-B0A7-27CA6B404A28}: "URL" = http://www.google.co...1I7ADRA_enUS445
IE - HKCU\..\SearchScopes\{D7E85DB8-CDD2-4689-A268-A447147F7699}: "URL" = http://websearch.ask...B2-7DB520F81626
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:49189;https=127.0.0.1:49189


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@canon.com/MycameraPlugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf: C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll (Foxit Corporation)
FF - HKLM\Software\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.fdf: C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll (Foxit Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.17.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.17.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)



========== Chrome ==========

CHR - default_search_provider: Ask (Enabled)
CHR - default_search_provider: search_url = http://websearch.ask...q={searchTerms}
CHR - default_search_provider: suggest_url = http://ss.websearch....q={searchTerms},
CHR - homepage: https://www.google.com/
CHR - Extension: Google Wallet = C:\Users\Barbara\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\

O1 HOSTS File: ([2009/06/10 13:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Lync Browser Helper) - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O2:64bit: - BHO: (no name) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - No CLSID value found.
O2:64bit: - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
O2:64bit: - BHO: (Microsoft SkyDrive Pro Browser Helper) - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
O2:64bit: - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - No CLSID value found.
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL (Microsoft Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RunDLLEntry] C:\Windows\SysNative\AmbRunE.DLL (Creative Technology Ltd.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [DBAgent] C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe (Seagate Technology LLC)
O4 - HKLM..\Run: [VolPanel] C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe (Creative Technology Ltd)
O4 - HKCU..\Run: [HP Photosmart 6520 series (NET)] C:\Program Files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKCU..\Run: [Uploader] C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe (Seagate Technology LLC)
O4 - HKCU..\RunOnce: [Uninstall C:\Users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64] C:\Windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64" File not found
O4 - Startup: C:\Users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Download App.lnk = C:\Users\Barbara\AppData\Roaming\CBS Interactive\Download App\CBSI.AppStore.Main.exe (CBS Interactive Inc.)
O4 - Startup: C:\Users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk = C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE (Microsoft Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Low Rights present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLinkedConnections = 1
O8:64bit: - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE (Microsoft Corporation)
O8:64bit: - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll (Microsoft Corporation)
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O9:64bit: - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - Reg Error: Key error. File not found
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.17.2)
O16 - DPF: {CAFEEFAC-0017-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0_17)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D16692C3-0AB0-468B-9C37-CD63E4D137DC}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\osf - No CLSID value found
O18 - Protocol\Handler\osf {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL (Microsoft Corporation)
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll) - File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{23aab7f9-1f03-11e3-8917-0024e8ef8349}\Shell - "" = AutoRun
O33 - MountPoints2\{23aab7f9-1f03-11e3-8917-0024e8ef8349}\Shell\AutoRun\command - "" = E:\VZW_Software_upgrade_assistant.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2014/02/18 22:13:50 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Foxit Reader
[2014/02/18 22:13:33 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Foxit Software
[2014/02/18 21:33:05 | 000,712,264 | ---- | C] (MindSpark) -- C:\Program Files (x86)\53Uninstall Daily Fitness Center.dll
[2014/02/18 14:31:42 | 000,000,000 | ---D | C] -- C:\ProgramData\iolo
[2014/02/18 14:30:23 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iolo
[2014/02/18 14:17:11 | 000,000,000 | ---D | C] -- C:\ProgramData\ETTB
[2014/02/15 20:28:03 | 000,000,000 | ---D | C] -- C:\Users\Barbara\AppData\Local\Skype
[2014/02/15 20:27:50 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2014/02/15 14:40:27 | 000,000,000 | ---D | C] -- C:\Users\Barbara\AppData\Roaming\Skype
[2014/02/15 14:39:54 | 000,000,000 | ---D | C] -- C:\Windows\SysWow64\SearchProtect
[2014/02/15 14:38:41 | 000,000,000 | ---D | C] -- C:\ProgramData\Skype
[2014/02/15 14:36:39 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced System Protector
[2014/02/15 14:36:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Systweak
[2014/02/15 14:35:59 | 000,000,000 | ---D | C] -- C:\Users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Weather Alerts
[2014/02/15 14:35:52 | 000,000,000 | ---D | C] -- C:\Users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
[2014/02/15 14:35:30 | 000,000,000 | ---D | C] -- C:\Users\Barbara\AppData\Roaming\Systweak
[2014/02/15 14:35:29 | 000,020,312 | ---- | C] (Systweak Inc., (www.systweak.com)) -- C:\Windows\SysNative\roboot64.exe
[2014/02/15 14:35:28 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RegClean Pro
[2014/02/15 14:35:09 | 000,000,000 | ---D | C] -- C:\Program Files\Level Quality Watcher
[2014/02/15 14:34:29 | 000,000,000 | ---D | C] -- C:\Users\Barbara\AppData\Local\SearchProtect
[2014/02/14 03:01:55 | 000,548,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\vbscript.dll
[2014/02/14 03:00:50 | 000,440,832 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2014/02/14 03:00:50 | 000,195,584 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msrating.dll
[2014/02/14 03:00:50 | 000,164,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\msrating.dll
[2014/02/14 03:00:49 | 000,574,976 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
[2014/02/14 03:00:48 | 000,218,624 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe
[2014/02/14 03:00:48 | 000,033,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iernonce.dll
[2014/02/14 03:00:48 | 000,004,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieetwcollectorres.dll
[2014/02/14 03:00:47 | 000,627,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll
[2014/02/14 03:00:47 | 000,139,264 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieUnatt.exe
[2014/02/14 03:00:47 | 000,112,128 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieUnatt.exe
[2014/02/14 03:00:47 | 000,066,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iesetup.dll
[2014/02/14 03:00:47 | 000,061,952 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesetup.dll
[2014/02/14 03:00:47 | 000,032,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iernonce.dll
[2014/02/14 03:00:46 | 000,051,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieetwproxystub.dll
[2014/02/14 03:00:46 | 000,048,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieetwproxystub.dll
[2014/02/14 03:00:45 | 000,111,616 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieetwcollector.exe
[2014/02/14 03:00:44 | 000,817,664 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieapfltr.dll
[2014/02/14 03:00:44 | 000,708,608 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9diag.dll
[2014/02/14 03:00:44 | 000,703,488 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieapfltr.dll
[2014/02/14 03:00:44 | 000,553,472 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript9diag.dll
[2014/02/14 03:00:41 | 002,041,856 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\inetcpl.cpl
[2014/02/14 03:00:41 | 001,964,032 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2014/02/14 03:00:37 | 005,768,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2014/02/13 12:44:58 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\msxml3r.dll
[2014/02/13 12:44:58 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msxml3r.dll
[2014/02/13 12:44:36 | 000,658,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RMActivate_isv.exe
[2014/02/13 12:44:36 | 000,626,176 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RMActivate.exe
[2014/02/13 12:44:36 | 000,594,944 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RMActivate_isv.exe
[2014/02/13 12:44:35 | 000,572,416 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RMActivate.exe
[2014/02/13 12:44:35 | 000,553,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RMActivate_ssp.exe
[2014/02/13 12:44:35 | 000,552,960 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RMActivate_ssp_isv.exe
[2014/02/13 12:44:35 | 000,508,928 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RMActivate_ssp_isv.exe
[2014/02/13 12:44:34 | 000,528,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msdrm.dll
[2014/02/13 12:44:34 | 000,510,976 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RMActivate_ssp.exe
[2014/02/13 12:44:34 | 000,488,448 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secproc.dll
[2014/02/13 12:44:34 | 000,485,888 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secproc_isv.dll
[2014/02/13 12:44:34 | 000,423,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\secproc_isv.dll
[2014/02/13 12:44:33 | 000,428,032 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\secproc.dll
[2014/02/13 12:44:32 | 000,123,392 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secproc_ssp_isv.dll
[2014/02/13 12:44:32 | 000,123,392 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secproc_ssp.dll
[2014/02/13 12:44:32 | 000,087,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\secproc_ssp_isv.dll
[2014/02/13 12:44:32 | 000,087,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\secproc_ssp.dll
[2014/02/13 12:44:29 | 002,565,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\d3d10warp.dll
[2014/02/13 12:44:28 | 003,928,064 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\d2d1.dll
[1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2014/02/24 10:53:00 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/02/24 10:52:08 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/02/24 10:52:08 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/02/24 10:45:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/02/24 10:03:26 | 000,732,638 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2014/02/24 10:03:26 | 000,628,554 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2014/02/24 10:03:26 | 000,108,700 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2014/02/24 09:31:39 | 000,001,942 | ---- | M] () -- C:\Users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Photosmart 6520 series (Network).lnk
[2014/02/24 09:30:34 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/02/24 09:30:23 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/02/24 09:30:13 | 3190,525,952 | -HS- | M] () -- C:\hiberfil.sys
[2014/02/21 13:46:11 | 000,692,616 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe
[2014/02/21 13:46:11 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2014/02/18 14:44:24 | 000,894,148 | ---- | M] () -- C:\Users\Barbara\Desktop\Intake-Detailed Assessment Summary Report.mht
[2014/02/18 14:38:30 | 000,645,774 | ---- | M] () -- C:\Users\Barbara\Desktop\Intake Assessment Summary Report.mht
[2014/02/18 14:35:18 | 000,517,168 | ---- | M] () -- C:\Users\Barbara\Desktop\EasyTech Intake Report.mht
[2014/02/18 14:32:48 | 000,000,406 | ---- | M] () -- C:\Windows\SysNative\ioloBootDefrag.cfg
[2014/02/18 14:30:23 | 000,074,703 | ---- | M] () -- C:\Windows\SysWow64\mfc45.dat
[2014/02/15 20:27:50 | 000,002,697 | ---- | M] () -- C:\Users\Public\Desktop\Skype.lnk
[2014/02/15 14:36:39 | 000,001,163 | ---- | M] () -- C:\Users\Public\Desktop\Advanced System Protector.lnk
[2014/02/15 14:35:28 | 000,001,012 | ---- | M] () -- C:\Users\Public\Desktop\RegClean Pro.lnk
[2014/02/06 03:30:12 | 000,004,096 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\ieetwcollectorres.dll
[2014/02/06 03:07:39 | 000,066,048 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\iesetup.dll
[2014/02/06 03:06:47 | 000,048,640 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\ieetwproxystub.dll
[2014/02/06 02:56:03 | 000,033,792 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\iernonce.dll
[2014/02/06 02:52:11 | 000,574,976 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
[2014/02/06 02:49:03 | 000,139,264 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\ieUnatt.exe
[2014/02/06 02:48:45 | 000,111,616 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\ieetwcollector.exe
[2014/02/06 02:48:11 | 000,708,608 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9diag.dll
[2014/02/06 02:32:49 | 000,218,624 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe
[2014/02/06 02:17:15 | 000,195,584 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\msrating.dll
[2014/02/06 02:11:37 | 005,768,704 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2014/02/06 02:01:36 | 000,061,952 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\iesetup.dll
[2014/02/06 02:00:46 | 000,051,200 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\ieetwproxystub.dll
[2014/02/06 01:57:13 | 000,627,200 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll
[2014/02/06 01:52:21 | 000,032,768 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\iernonce.dll
[2014/02/06 01:50:32 | 002,041,856 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\inetcpl.cpl
[2014/02/06 01:49:22 | 000,440,832 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2014/02/06 01:47:22 | 000,112,128 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\ieUnatt.exe
[2014/02/06 01:46:27 | 000,553,472 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript9diag.dll
[2014/02/06 01:25:43 | 000,164,864 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\msrating.dll
[2014/02/06 01:09:30 | 001,964,032 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2014/02/06 00:40:06 | 000,817,664 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysNative\ieapfltr.dll
[2014/02/06 00:34:31 | 000,703,488 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\ieapfltr.dll
[2014/01/31 11:13:49 | 001,976,478 | ---- | M] () -- C:\Users\Barbara\Documents\hotel-riande-receipts.pdf
[1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]

========== Files Created - No Company Name ==========

[2014/02/18 21:33:05 | 000,194,960 | ---- | C] () -- C:\Program Files (x86)\53res.dll
[2014/02/18 14:44:23 | 000,894,148 | ---- | C] () -- C:\Users\Barbara\Desktop\Intake-Detailed Assessment Summary Report.mht
[2014/02/18 14:38:30 | 000,645,774 | ---- | C] () -- C:\Users\Barbara\Desktop\Intake Assessment Summary Report.mht
[2014/02/18 14:35:21 | 000,517,168 | ---- | C] () -- C:\Users\Barbara\Desktop\EasyTech Intake Report.mht
[2014/02/18 14:32:48 | 000,000,406 | ---- | C] () -- C:\Windows\SysNative\ioloBootDefrag.cfg
[2014/02/18 14:30:23 | 000,074,703 | ---- | C] () -- C:\Windows\SysWow64\mfc45.dat
[2014/02/15 14:40:06 | 000,002,697 | ---- | C] () -- C:\Users\Public\Desktop\Skype.lnk
[2014/02/15 14:36:39 | 000,001,163 | ---- | C] () -- C:\Users\Public\Desktop\Advanced System Protector.lnk
[2014/02/15 14:36:16 | 000,016,896 | ---- | C] () -- C:\Windows\SysNative\sasnative64.exe
[2014/02/15 14:35:28 | 000,001,012 | ---- | C] () -- C:\Users\Public\Desktop\RegClean Pro.lnk
[2014/01/31 11:13:49 | 001,976,478 | ---- | C] () -- C:\Users\Barbara\Documents\hotel-riande-receipts.pdf
[2013/08/07 13:33:52 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
[2011/02/24 17:17:45 | 000,038,910 | ---- | C] () -- C:\Users\Barbara\xNK0pp1wCvJ2t_PERS01M0023DMC.pdf
[2011/01/19 10:02:21 | 000,072,080 | ---- | C] () -- C:\Users\Barbara\g2mdlhlpx.exe
[2010/07/21 16:25:31 | 000,023,866 | ---- | C] () -- C:\Users\Barbara\Curricula Vita.html
[2010/01/29 15:06:12 | 000,061,224 | ---- | C] () -- C:\Users\Barbara\GoToAssistDownloadHelper.exe
[2010/01/22 18:17:20 | 000,002,164 | ---- | C] () -- C:\Users\Barbara\AppData\Roaming\install.dat

========== ZeroAccess Check ==========

[2009/07/13 20:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 18:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 17:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 17:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 04:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 17:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >

OTL Extras logfile created on: 2/24/2014 10:46:33 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Barbara\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16518)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.96 Gb Total Physical Memory | 2.29 Gb Available Physical Memory | 57.80% Memory free
7.92 Gb Paging File | 6.04 Gb Available in Paging File | 76.27% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.07 Gb Total Space | 396.29 Gb Free Space | 87.86% Space Free | Partition Type: NTFS
Drive D: | 3.80 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF
Drive E: | 931.51 Gb Total Space | 917.59 Gb Free Space | 98.51% Space Free | Partition Type: NTFS

Computer Name: BARBARA-PC | User Name: Barbara | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- Reg Error: Key error.
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- Reg Error: Key error.
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{101514AC-4D7C-4B44-BFFA-633434266C5D}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{11BBD0E6-849A-4936-A457-81234E93FACC}" = lport=138 | protocol=17 | dir=in | app=system |
"{13CB3027-CB50-4D86-B6DE-C7F5163BA462}" = rport=445 | protocol=6 | dir=out | app=system |
"{2268AAED-DFEE-4318-93B9-499A5E82D47A}" = lport=10243 | protocol=6 | dir=in | app=system |
"{42ACCD65-758C-4841-9904-60EA33840FB0}" = rport=138 | protocol=17 | dir=out | app=system |
"{438138BF-1D6D-4CB2-BEB5-9EA851515204}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{4F54612B-4EAD-4516-AB12-46669177C8EB}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{6E9CE892-A5FE-419C-91C7-4BAAD5DB4022}" = lport=137 | protocol=17 | dir=in | app=system |
"{771152CC-5C56-45F8-B744-8A4C30B267DB}" = rport=10243 | protocol=6 | dir=out | app=system |
"{77848D49-F4A5-4975-B770-DCDEDEA82635}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{835C9285-7F68-420E-9CF5-68E9407E3F61}" = rport=427 | protocol=17 | dir=in | svc=hpslpsvc | app=c:\windows\system32\svchost.exe |
"{8D8349F2-40E6-4DCA-AE92-FFC7D77A5C74}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{B34EAAB7-0D21-4FDA-8C62-57D66DDFA282}" = rport=139 | protocol=6 | dir=out | app=system |
"{BB265810-DD96-4382-8FE4-3830E7DD6CF6}" = lport=445 | protocol=6 | dir=in | app=system |
"{BD39740C-AE6F-41B6-A87E-3A0A1E25C75C}" = lport=2869 | protocol=6 | dir=in | app=system |
"{C2B35A82-1A85-4718-9A19-1D3A8285CFAE}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{CE9AE486-21D4-486E-BAB5-A34374F4E814}" = rport=137 | protocol=17 | dir=out | app=system |
"{DCFEC5C6-DF0C-47B7-8E9E-A1D21A38A278}" = lport=139 | protocol=6 | dir=in | app=system |
"{E61F8B66-F223-42AF-901B-C92DF9859860}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{E9228EC0-BDF8-4FF2-AFAC-40F1BA4F0667}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{F661676B-48A3-426A-A2D6-0ABD4E846CD5}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{FD346274-B935-405E-B6BD-1500EDFCFEDB}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0F1329EE-56F8-4120-99D4-3BDF8B3E1357}" = protocol=58 | dir=in | [email protected],-28545 |
"{18F5B7E8-44C3-49D9-B7C6-AA604F2250F1}" = protocol=6 | dir=out | app=system |
"{1E27EB9C-CD1D-47BB-86C0-7A1B973658DA}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{2D5E7630-0F5F-45AD-B57A-F8C24BD6DD6A}" = protocol=1 | dir=out | [email protected],-28544 |
"{2E6D1031-A6C8-441F-82B1-A4C07603EF63}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{36D898C3-8D31-474E-99F5-AA7B3988901E}" = protocol=58 | dir=out | [email protected],-28546 |
"{42DF6EC6-129F-439B-8AB8-2FA7F5A1E5FC}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe |
"{46B8330F-1B52-4E0C-9BA6-6800CDFEB096}" = dir=in | app=c:\program files\hp\hp photosmart 6520 series\bin\devicesetup.exe |
"{5714CDBF-959F-45B8-9FAC-7749A188797A}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{5F00AA86-78B9-4AF2-BE49-03E5844005F8}" = protocol=1 | dir=in | [email protected],-28543 |
"{60E5F3F9-F590-4048-AC11-3B49323F959C}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqste08.exe |
"{7556CD16-C6D5-4849-AD43-BD7DA5A095BE}" = protocol=6 | dir=in | app=c:\program files (x86)\teamviewer\version8\teamviewer_service.exe |
"{7954857C-B379-4171-AFF2-D93A8449C0A7}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{93605196-091B-4F09-91C3-1E5DABB657B4}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{9895D6A6-BD86-4451-832F-1207E64F3164}" = dir=in | app=c:\users\barbara\appdata\local\microsoft\skydrive\skydrive.exe |
"{99232FC3-B672-4F51-8E00-B0CFF0E38F87}" = dir=in | app=c:\program files\hp\hp photosmart 6520 series\bin\hpnetworkcommunicatorcom.exe |
"{ACB6E08A-2550-4EBA-8381-8C13E3284C7D}" = protocol=17 | dir=in | app=c:\program files (x86)\teamviewer\version8\teamviewer.exe |
"{AD574B72-814A-4635-89D1-859C5C5F8098}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd dx\pdvddxsrv.exe |
"{B31F2173-4661-4E9F-982C-350EECF2BDC7}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{BE06EA98-EA1C-49A1-85AE-657396681B21}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{C112C9DD-17AE-4734-96EE-9DF7BB5E59C7}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{C5705336-8A75-42AE-BF8E-CB3B22CAD3B8}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{C94497AF-ED79-4FD1-A22D-B5672B1E73F1}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd dx\powerdvd.exe |
"{C9E869B5-9D64-4991-8EBA-030B6AD49EDC}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{D4E632DF-DE15-4A71-999F-6ABCA49BB89C}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{D6F9D1E2-12EF-435E-B5AC-64DA18B2F44D}" = protocol=6 | dir=in | app=c:\program files (x86)\teamviewer\version8\teamviewer.exe |
"{DF46D688-73D8-4A12-BB71-74F37DB7D0EE}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{E26EA5F5-F2A6-422C-BC9A-74A91D2D3BB2}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{E665DFE3-262B-4861-9DB5-3D77F7E40B08}" = protocol=17 | dir=in | app=c:\program files (x86)\teamviewer\version8\teamviewer_service.exe |
"{ED907834-76D9-4B29-A1EE-FA364390D438}" = dir=in | app=c:\program files\hp\hp photosmart 6520 series\bin\hpnetworkcommunicator.exe |
"{F9EEED78-6B75-49C1-B69B-B896B227E02E}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"TCP Query User{86D0CA51-1FC4-4C28-8935-70FF2734DA94}C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe" = protocol=6 | dir=in | app=c:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe |
"UDP Query User{FB0835BF-B787-4425-B694-ABD4636D8C66}C:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe" = protocol=17 | dir=in | app=c:\program files (x86)\seagate\seagate dashboard 2.0\dashboard.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{1151BCF8-3246-4E34-9C17-22E66318C41C}" = HP Photosmart 6520 series Basic Device Software
"{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{813BA625-B0FA-48D8-9B75-59759C88C219}" = SavingsbullFilter
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90150000-008F-0000-1000-0000000FF1CE}" = Office 15 Click-to-Run Licensing Component
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{E102B843-786A-4F58-AF75-6504570E207B}" = Microsoft Security Client
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F144E07C-4019-4092-BE25-B57819C97D2F}" = HP Photosmart 6520 series Product Improvement Study
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{FF21C3E6-97FD-474F-9518-8DCBE94C2854}" = 64 Bit HP CIO Components Installer
"CCleaner" = CCleaner
"Dell Wireless WLAN Card Utility" = Dell Wireless WLAN Card Utility
"HDMI" = Intel® Graphics Media Accelerator Driver
"HomeStudentRetail - en-us" = Microsoft Office Home and Student 2013 - en-us
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}" = Status
"{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}" = TrayApp
"{26A24AE4-039D-4CA4-87B4-2F83217017FF}" = Java 7 Update 17
"{2FF8C687-DB7D-4adc-A5DC-57983EC25046}" = DeviceDiscovery
"{3018B943-C76C-44B0-B078-790A28CEF67E}" = Microsoft UI Engine
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{415FA9AD-DA10-4ABE-97B6-5051D4795C90}" = HP FWUpdateEDO2
"{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1" = CloudReading
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{43C423D9-E6D6-4607-ADC9-EBB54F690C57}" = Seagate Dashboard 2.0
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{75CE8AF5-0A5E-4A42-BC67-F83591DA9A7D}" = Sound Blaster X-Fi MB
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}" = HPDiagnosticAlert
"{8EA569F1-97AF-4C3E-A0CB-4846C2D35A81}" = LibreOffice 4.0.0.3
"{90150000-008C-0000-0000-0000000FF1CE}" = Office 15 Click-to-Run Extensibility Component
"{90150000-008C-0409-0000-0000000FF1CE}" = Office 15 Click-to-Run Localization Component
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{97486FBE-A3FC-4783-8D55-EA37E9D171CC}" = HP Update
"{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.06)
"{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
"{D3293275-1002-41F5-BC37-099B4251FF5B}" = HP Photosmart 6520 series Help
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"Adobe Flash Player ActiveX" = Adobe Flash Player 12 ActiveX
"Auto Update Service" = Canon Auto Update Service
"CameraUserGuide-PSSD980IS_IXUS200IS" = Canon PowerShot SD980 IS_IXUS 200 IS Camera User Guide
"CameraWindowDC" = Canon Utilities CameraWindow DC
"CameraWindowDC8" = Canon Utilities CameraWindow DC 8
"CameraWindowLauncher" = Canon Utilities CameraWindow
"CANON iMAGE GATEWAY Task" = CANON iMAGE GATEWAY Task for ZoomBrowser EX
"Canon MOV Decoder" = Canon MOV Decoder
"Canon MOV Encoder" = Canon MOV Encoder
"EOS Video Snapshot Task" = Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX
"Foxit Reader_is1" = Foxit Reader
"Google Chrome" = Google Chrome
"HP Photo Creations" = HP Photo Creations
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"MovieEditTask" = Canon MovieEdit Task for ZoomBrowser EX
"MyCamera" = Canon Utilities MyCamera
"MyCamera Download Plugin" = CANON iMAGE GATEWAY MyCamera Download Plugin
"Personal Printing Guide" = Canon Personal Printing Guide
"PhotoStitch" = Canon Utilities PhotoStitch
"Software Guide" = Canon DIGITAL CAMERA Solution Disk Software Guide
"TeamViewer 8" = TeamViewer 8
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX
"ZoomBrowser EX Memory Card Utility" = Canon ZoomBrowser EX Memory Card Utility

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Download App" = Download App
"SkyDriveSetup.exe" = Microsoft SkyDrive

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 2/14/2014 2:10:10 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 9000
Description =

Error - 2/14/2014 2:10:11 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 7040
Description =

Error - 2/14/2014 2:10:11 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 7042
Description =

Error - 2/14/2014 2:10:11 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 9002
Description =

Error - 2/14/2014 2:10:11 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 3029
Description =

Error - 2/14/2014 2:10:17 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 3029
Description =

Error - 2/14/2014 2:10:17 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 3028
Description =

Error - 2/14/2014 2:10:17 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 3058
Description =

Error - 2/14/2014 2:10:17 AM | Computer Name = Barbara-PC | Source = Windows Search Service | ID = 7010
Description =

Error - 2/15/2014 6:35:24 PM | Computer Name = Barbara-PC | Source = SavingsbullFilterService64 | ID = 7000
Description =

[ System Events ]
Error - 2/22/2014 4:07:24 PM | Computer Name = Barbara-PC | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 2/22/2014 4:09:24 PM | Computer Name = Barbara-PC | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 2/22/2014 4:10:55 PM | Computer Name = Barbara-PC | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 2/23/2014 3:55:29 PM | Computer Name = Barbara-PC | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 2/23/2014 3:57:00 PM | Computer Name = Barbara-PC | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 2/23/2014 3:58:31 PM | Computer Name = Barbara-PC | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 2/23/2014 4:18:23 PM | Computer Name = Barbara-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 12:00:22 PM on ?2/?23/?2014 was unexpected.

Error - 2/23/2014 4:18:57 PM | Computer Name = Barbara-PC | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Windows
Presentation Foundation Font Cache 3.0.0.0 service to connect.

Error - 2/23/2014 4:18:57 PM | Computer Name = Barbara-PC | Source = Service Control Manager | ID = 7000
Description = The Windows Presentation Foundation Font Cache 3.0.0.0 service failed
to start due to the following error: %%1053

Error - 2/23/2014 4:19:30 PM | Computer Name = Barbara-PC | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Seagate
Dashboard Services service to connect.


< End of report >
  • 0

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#2
gringo_pr

gringo_pr

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Hello mrnoonan

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo
  • 0

#3
mrnoonan

mrnoonan

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Here are the AdwCleaner and JRT Logs:

# AdwCleaner v3.019 - Report created 24/02/2014 at 14:01:08
# Updated 17/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Barbara - BARBARA-PC
# Running from : C:\Users\Barbara\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Systweak
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced System Protector
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RegClean Pro
Folder Deleted : C:\Windows\SysWOW64\Searchprotect
Folder Deleted : C:\Program Files\Level Quality Watcher
Folder Deleted : C:\Users\Barbara\AppData\Local\apn
Folder Deleted : C:\Users\Barbara\AppData\Local\Searchprotect
Folder Deleted : C:\Users\Barbara\AppData\LocalLow\iac
Folder Deleted : C:\Users\Barbara\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Windows\System32\Tasks\Advanced System Protector_startup
File Deleted : C:\Windows\System32\Tasks\RegClean Pro

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{04D2B915-19FF-41E9-994D-95DC898BEA43}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F02C0832-C85C-4B93-8C6F-9DF20121A10D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{A5B9C0F5-5616-47CD-A95F-E43B488FACCF}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{A5B9C0F5-5616-47CD-A95F-E43B488FACCF}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\systweak

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518


-\\ Google Chrome v33.0.1750.117

[ File : C:\Users\Barbara\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : icon_url
Deleted : search_url
Deleted : suggest_url
Deleted : keyword

*************************

AdwCleaner[R0].txt - [4380 octets] - [24/02/2014 13:59:45]
AdwCleaner[S0].txt - [3877 octets] - [24/02/2014 14:01:08]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3937 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by Barbara on Mon 02/24/2014 at 14:10:58.33
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\systweak
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\systweak
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{180780f0-b348-4b44-8210-94a8f3ee15b2}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D7E85DB8-CDD2-4689-A268-A447147F7699}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Barbara\AppData\Roaming\systweak"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 02/24/2014 at 14:18:30.15
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  • 0

#4
gringo_pr

gringo_pr

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Hello mrnoonan

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
  • 0

#5
mrnoonan

mrnoonan

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Combo fix quit unexpectedly. I am using TeamViewer to access this machine remotely. There was no termination message rom ComboFix and the TeamViewer session disconnected abruptly. The Combo.txt file was not on the desktop and I assume Combo Fix crashed. The TeamViewer connection seemed to be established but I could not make the connection. I had the Dell rebooted on the other end and I could then reconnect and send this message from that machine.

Should I run ComboFix again? I downloaded it from link 3.

Pls advice.
  • 0

#6
gringo_pr

gringo_pr

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Hello

Combofix when run will kill the internet connect and that is probably what happened to team viewer.


lets see if combofix did make a report - we can find the report this way.

Extra Combofix Report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\ComboFix.txt
  • click ok
  • copy and paste the report into this topic for me to review

Gringo
  • 0

#7
mrnoonan

mrnoonan

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here is Combofix log. The SavingBullFilter is still in the Programs and Features list.
System seems OK. Turned on MSE.

ComboFix 14-02-24.02 - Barbara 02/24/2014 17:47:16.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4057.2658 [GMT -8:00]
Running from: c:\users\Barbara\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Barbara\AppData\Roaming\Install.dat
c:\users\Barbara\g2mdlhlpx.exe
c:\users\Barbara\GoToAssistDownloadHelper.exe
.
.
((((((((((((((((((((((((( Files Created from 2014-01-25 to 2014-02-25 )))))))))))))))))))))))))))))))
.
.
2014-02-25 01:56 . 2014-02-25 01:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-02-24 22:10 . 2014-02-24 22:10 -------- d-----w- c:\windows\ERUNT
2014-02-24 21:59 . 2014-02-24 22:01 -------- d-----w- C:\AdwCleaner
2014-02-24 20:17 . 2014-02-24 20:17 -------- d-----w- c:\program files (x86)\Foxit Software
2014-02-24 18:04 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{96DD3087-3CA8-4AA2-B191-BD9EDA8C7084}\mpengine.dll
2014-02-23 20:33 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-20 20:30 . 2014-02-20 20:28 1031560 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6AE39F80-99DA-4EFE-9983-5788791283AC}\gapaengine.dll
2014-02-19 05:33 . 2013-08-28 04:48 194960 ----a-w- c:\program files (x86)\53res.dll
2014-02-19 05:33 . 2013-08-28 04:48 712264 ----a-w- c:\program files (x86)\53Uninstall Daily Fitness Center.dll
2014-02-18 22:31 . 2014-02-18 22:31 -------- d-----w- c:\programdata\iolo
2014-02-18 22:30 . 2014-02-18 22:30 74703 ----a-w- c:\windows\SysWow64\mfc45.dat
2014-02-18 22:30 . 2014-02-18 22:30 -------- d-----w- c:\program files (x86)\iolo
2014-02-18 22:17 . 2014-02-18 22:17 -------- d-----w- c:\programdata\ETTB
2014-02-16 04:28 . 2014-02-16 04:28 -------- d-----w- c:\users\Barbara\AppData\Local\Skype
2014-02-15 22:40 . 2014-02-19 05:18 -------- d-----w- c:\users\Barbara\AppData\Roaming\Skype
2014-02-15 22:38 . 2014-02-19 05:46 -------- d-----w- c:\programdata\Skype
2014-02-15 22:36 . 2012-07-25 20:03 16896 ----a-w- c:\windows\system32\sasnative64.exe
2014-02-14 11:01 . 2013-12-21 09:53 548864 ----a-w- c:\windows\system32\vbscript.dll
2014-02-14 11:01 . 2013-12-21 08:56 454656 ----a-w- c:\windows\SysWow64\vbscript.dll
2014-02-13 20:44 . 2013-12-06 02:30 1882112 ----a-w- c:\windows\system32\msxml3.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-21 21:46 . 2012-10-31 04:26 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-21 21:46 . 2012-10-31 04:26 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-02-16 11:01 . 2010-01-30 22:14 88567024 ----a-w- c:\windows\system32\MRT.exe
2014-01-19 07:33 . 2012-06-15 02:56 270496 ------w- c:\windows\system32\MpSigStub.exe
2014-01-16 17:40 . 2013-08-07 17:57 566480 ----a-w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-12-18 00:09 . 2013-12-18 00:09 61592 ----a-w- c:\windows\system32\drivers\netfilter64.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-08-07 23:26 222832 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-08-07 23:26 222832 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-08-07 23:26 222832 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\SkyDriveShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Photosmart 6520 series (NET)"="c:\program files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe" [2012-10-17 2573416]
"Uploader"="c:\program files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe" [2013-10-19 122984]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"VolPanel"="c:\program files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" [2009-05-05 241789]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"DBAgent"="c:\program files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe" [2013-10-19 1517128]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
.
c:\users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Download App.lnk - c:\users\Barbara\AppData\Roaming\CBS Interactive\Download App\CBSI.AppStore.Main.exe /HIDEWINDOW [2014-1-9 1426568]
Monitor Ink Alerts - HP Photosmart 6520 series (Network).lnk - c:\windows\system32\RunDll32.exe "c:\program files\HP\HP Photosmart 6520 series\bin\HPStatusBL.dll",RunDLLEntry SERIALNUMBER=TH33L111T905XP;CONNECTION=NW;MONITOR=1; [2009-7-13 45568]
Send to OneNote.lnk - c:\program files\Microsoft Office 15\root\office15\ONENOTEM.EXE /tsr [2013-9-13 194224]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-23 270336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Seagate Dashboard Services;Seagate Dashboard Services;c:\program files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe;c:\program files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [x]
R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [x]
R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [x]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 Sound Blaster X-Fi MB Licensing Service;Sound Blaster X-Fi MB Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe;c:\program files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 netfilter64;netfilter64;c:\windows\system32\drivers\netfilter64.sys;c:\windows\SYSNATIVE\drivers\netfilter64.sys [x]
S2 FoxitCloudUpdateService;Foxit Cloud Safe Update Service;c:\program files (x86)\Foxit Software\Foxit Reader\Foxit Cloud\FCUpdateService.exe;c:\program files (x86)\Foxit Software\Foxit Reader\Foxit Cloud\FCUpdateService.exe [x]
S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe [x]
S2 TeamViewer9;TeamViewer 9;c:\program files (x86)\TeamViewer\Version9\TeamViewer_Service.exe;c:\program files (x86)\TeamViewer\Version9\TeamViewer_Service.exe [x]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Acceler.sys;c:\windows\SYSNATIVE\DRIVERS\Acceler.sys [x]
S3 O2MDGRDR;O2MDGRDR;c:\windows\system32\DRIVERS\o2mdgx64.sys;c:\windows\SYSNATIVE\DRIVERS\o2mdgx64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-22 03:53 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.117\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-31 21:46]
.
2014-02-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-16 03:09]
.
2014-02-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-16 03:09]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-08-07 23:26 261744 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-08-07 23:26 261744 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-08-07 23:26 261744 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2014-01-16 17:42 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2014-01-16 17:42 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2014-01-16 17:42 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-29 444416]
"Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"RunDLLEntry"="c:\windows\system32\AmbRunE.dll" [2009-02-26 17920]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 417304]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-24 1266912]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <-loopback>
uInternet Settings,ProxyServer = http=127.0.0.1:49189;https=127.0.0.1:49189
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-02-24 18:07:45
ComboFix-quarantined-files.txt 2014-02-25 02:07
.
Pre-Run: 425,394,774,016 bytes free
Post-Run: 424,935,485,440 bytes free
.
- - End Of File - - 8654CD88D5ABFB9134141D3B2E1B81D6
  • 0

#8
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello mrnoonan

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::



Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

  • 0

#9
mrnoonan

mrnoonan

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Hi Gringo,
The ClearJavaCache:: task did not go as expected.

- I am copying text into from your message to via TeamViewer from my Mac to PC’s NotePad.
- When saving the NotePad file as CFScript.txt i get a Windows error telling me that the content contains UniCode.
When I save the file as ANSI, the content shows ?ClearJavaCache:: and when i save as Unicode, the question mark is not shown.
I ran it both ways.
- When drag&drop on the Combofix.exe icon, it tells me that the CFScript is mis-spelt.. Notice the “Spelt” ; is this program from the UK?
- I tell it to go ahead but nothing in the blue Combofix panel shows no execution from the script. Maybe it’s too fast as I lose the network connection fairly quickly.

I suspect that I am maybe picking up some underlying HTML characters in the Copy/Paste process. As I write this in a draft in a mail program, I am getting all sort of Bold and colored characters in this message as I have copied parts of you text. They disappear when I paster the draft into this Reply. weird.

Ideas? In meantime, I’ll try to do this again and I’ll type everything on the PC side and not copy from the Mac.

Mike

Edited by mrnoonan, 27 February 2014 - 03:38 PM.

  • 0

#10
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

I have attached a txt file named "CFscript.txt" to this email, I need you to download it and save it to your desktop - this is very important it has to be on the desktop.

next I need you to press the "windows" key and the "R" key at the same time (you will find the windows key between the "Ctrl" key and the "Alt") this will cause the run dialogue box to open.

Inside the run dialogue box I want you to copy and paste the text I have below into the white box and press "OK"


ComboFix "%userprofile%\Desktop\CFscript.txt"


this will cause combofix to run again, when it has completed there will be another report I need you to attach that report and send it back to me.

Note *:*:* If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer*:*:*

Attached Files


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#11
mrnoonan

mrnoonan

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  • 30 posts
Here' the Combo Fix log for eh ClearJavaCache:: run

ComboFix 14-02-24.02 - Barbara 03/01/2014 14:21:25.4.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4057.2501 [GMT -8:00]
Running from: c:\users\Barbara\Desktop\ComboFix.exe
Command switches used :: c:\users\Barbara\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2014-02-01 to 2014-03-01 )))))))))))))))))))))))))))))))
.
.
2014-03-01 22:32 . 2014-03-01 22:32 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-02-27 20:51 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{4960309D-6B49-4831-BAFA-24BA952C8CD5}\mpengine.dll
2014-02-26 21:47 . 2014-02-06 09:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-25 11:01 . 2014-02-25 11:01 -------- d-----w- c:\windows\Migration
2014-02-25 04:19 . 2014-02-25 04:19 -------- d-----w- c:\users\Barbara\AppData\Roaming\Systweak
2014-02-24 22:10 . 2014-02-24 22:10 -------- d-----w- c:\windows\ERUNT
2014-02-24 21:59 . 2014-02-24 22:01 -------- d-----w- C:\AdwCleaner
2014-02-24 20:17 . 2014-02-24 20:17 -------- d-----w- c:\program files (x86)\Foxit Software
2014-02-20 20:30 . 2014-02-20 20:28 1031560 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6AE39F80-99DA-4EFE-9983-5788791283AC}\gapaengine.dll
2014-02-19 05:33 . 2013-08-28 04:48 194960 ----a-w- c:\program files (x86)\53res.dll
2014-02-19 05:33 . 2013-08-28 04:48 712264 ----a-w- c:\program files (x86)\53Uninstall Daily Fitness Center.dll
2014-02-18 22:31 . 2014-02-18 22:31 -------- d-----w- c:\programdata\iolo
2014-02-18 22:30 . 2014-02-18 22:30 74703 ----a-w- c:\windows\SysWow64\mfc45.dat
2014-02-18 22:30 . 2014-02-18 22:30 -------- d-----w- c:\program files (x86)\iolo
2014-02-18 22:17 . 2014-02-18 22:17 -------- d-----w- c:\programdata\ETTB
2014-02-16 04:28 . 2014-02-16 04:28 -------- d-----w- c:\users\Barbara\AppData\Local\Skype
2014-02-15 22:40 . 2014-02-19 05:18 -------- d-----w- c:\users\Barbara\AppData\Roaming\Skype
2014-02-15 22:38 . 2014-02-19 05:46 -------- d-----w- c:\programdata\Skype
2014-02-15 22:36 . 2012-07-25 20:03 16896 ----a-w- c:\windows\system32\sasnative64.exe
2014-02-14 11:01 . 2013-12-21 09:53 548864 ----a-w- c:\windows\system32\vbscript.dll
2014-02-14 11:01 . 2013-12-21 08:56 454656 ----a-w- c:\windows\SysWow64\vbscript.dll
2014-02-13 20:44 . 2013-12-06 02:30 1882112 ----a-w- c:\windows\system32\msxml3.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-21 21:46 . 2012-10-31 04:26 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-21 21:46 . 2012-10-31 04:26 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-02-16 11:01 . 2010-01-30 22:14 88567024 ----a-w- c:\windows\system32\MRT.exe
2014-01-19 07:33 . 2012-06-15 02:56 270496 ------w- c:\windows\system32\MpSigStub.exe
2014-01-16 17:40 . 2013-08-07 17:57 566480 ----a-w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-12-18 00:09 . 2013-12-18 00:09 61592 ----a-w- c:\windows\system32\drivers\netfilter64.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-08-07 23:26 222832 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-08-07 23:26 222832 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-08-07 23:26 222832 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\SkyDriveShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Photosmart 6520 series (NET)"="c:\program files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe" [2012-10-17 2573416]
"Uploader"="c:\program files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe" [2013-10-19 122984]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"VolPanel"="c:\program files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" [2009-05-05 241789]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"DBAgent"="c:\program files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe" [2013-10-19 1517128]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
.
c:\users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Download App.lnk - c:\users\Barbara\AppData\Roaming\CBS Interactive\Download App\CBSI.AppStore.Main.exe /HIDEWINDOW [2014-1-9 1426568]
Monitor Ink Alerts - HP Photosmart 6520 series (Network).lnk - c:\windows\system32\RunDll32.exe "c:\program files\HP\HP Photosmart 6520 series\bin\HPStatusBL.dll",RunDLLEntry SERIALNUMBER=TH33L111T905XP;CONNECTION=NW;MONITOR=1; [2009-7-13 45568]
Send to OneNote.lnk - c:\program files\Microsoft Office 15\root\office15\ONENOTEM.EXE /tsr [2013-9-13 194224]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-23 270336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [x]
R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [x]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 Sound Blaster X-Fi MB Licensing Service;Sound Blaster X-Fi MB Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe;c:\program files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 netfilter64;netfilter64;c:\windows\system32\drivers\netfilter64.sys;c:\windows\SYSNATIVE\drivers\netfilter64.sys [x]
S2 FoxitCloudUpdateService;Foxit Cloud Safe Update Service;c:\program files (x86)\Foxit Software\Foxit Reader\Foxit Cloud\FCUpdateService.exe;c:\program files (x86)\Foxit Software\Foxit Reader\Foxit Cloud\FCUpdateService.exe [x]
S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe [x]
S2 Seagate Dashboard Services;Seagate Dashboard Services;c:\program files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe;c:\program files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [x]
S2 TeamViewer9;TeamViewer 9;c:\program files (x86)\TeamViewer\Version9\TeamViewer_Service.exe;c:\program files (x86)\TeamViewer\Version9\TeamViewer_Service.exe [x]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Acceler.sys;c:\windows\SYSNATIVE\DRIVERS\Acceler.sys [x]
S3 O2MDGRDR;O2MDGRDR;c:\windows\system32\DRIVERS\o2mdgx64.sys;c:\windows\SYSNATIVE\DRIVERS\o2mdgx64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-22 03:53 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.117\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-31 21:46]
.
2014-03-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-16 03:09]
.
2014-03-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-16 03:09]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-08-07 23:26 261744 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-08-07 23:26 261744 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-08-07 23:26 261744 ----a-w- c:\users\Barbara\AppData\Local\Microsoft\SkyDrive\17.0.2011.0627\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2014-01-16 17:42 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2014-01-16 17:42 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2014-01-16 17:42 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-29 444416]
"Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"RunDLLEntry"="c:\windows\system32\AmbRunE.dll" [2009-02-26 17920]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 417304]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-24 1266912]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <-loopback>
uInternet Settings,ProxyServer = http=127.0.0.1:49189;https=127.0.0.1:49189
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-01 14:45:31
ComboFix-quarantined-files.txt 2014-03-01 22:45
.
Pre-Run: 424,935,460,864 bytes free
Post-Run: 424,915,976,192 bytes free
.
- - End Of File - - 7F724C08E7E8ACC2159949D7FB8DB657
  • 0

#12
gringo_pr

gringo_pr

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Hello mrnoonan

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
  • 0

#13
gringo_pr

gringo_pr

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Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
  • 0

#14
mrnoonan

mrnoonan

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  • 30 posts
Sorry about the time gap I think your email went into my spam un-noticed (although I check it before I delete it). Here's Combo fix Add/Remove report:

Adobe Flash Player 12 ActiveX
Adobe Reader XI (11.0.06)
Banctec Service Agreement
Bing Rewards Client Installer
Canon Auto Update Service
Canon DIGITAL CAMERA Solution Disk Software Guide
CANON iMAGE GATEWAY MyCamera Download Plugin
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon PowerShot SD980 IS_IXUS 200 IS Camera User Guide
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC 8
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX
Canon Utilities MyCamera
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
DeviceDiscovery
Download App
Foxit Cloud
Foxit Reader
Google Chrome
Google Update Helper
HP FWUpdateEDO2
HP Photo Creations
HP Photosmart 6520 series Help
HP Update
HPDiagnosticAlert
Intel® Rapid Storage Technology
Java 7 Update 17
Java Auto Updater
LibreOffice 4.0.0.3
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft SkyDrive
Microsoft UI Engine
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
PowerDVD DX
Roxio Burn
Seagate Dashboard 2.0
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Sound Blaster X-Fi MB
Status
TeamViewer 9
TrayApp
  • 0

#15
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
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Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Java 7 Update 17

[/list]


Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close



Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. default settings are fine
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic


"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

  • 0






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