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Bug USB Driver


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#1
zephon

zephon

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Hi.
From time to time, my laptop crashes and the blue screen that starts says there was a USB_Driver Bug.
I have read various posts, but did not find any answer for me.
I have a Samsung NT5300U4B-SH5 Model with Win7 64 installed. SP1 and the newest windows updates are installed.
The Device Manager does not show any yellow marks that indicate hardware problems.
I attach a BSOD text file saved with BlueScreenView from yesterday, 24.2.14.
Best,
zephon
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#2
zephon

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Here's the BSOD BlueScreen txt file:

==================================================
Dump File : 022414-25209-01.dmp
Crash Time : 2014-02-24 오전 11:43:10
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0ffd4160
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a5c
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\022414-25209-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 336,912
Dump File Time : 2014-02-24 오전 11:44:27
==================================================

==================================================
Dump File : 022214-22464-01.dmp
Crash Time : 2014-02-22 오후 2:57:20
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0f5fd160
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a5c
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\022214-22464-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 332,160
Dump File Time : 2014-02-22 오후 2:59:05
==================================================

==================================================
Dump File : 022114-23290-01.dmp
Crash Time : 2014-02-21 오후 2:47:55
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0fd78160
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a5c
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\022114-23290-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 336,064
Dump File Time : 2014-02-21 오후 2:49:15
==================================================
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#3
KingdomSeeker

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Hi zephon, welcome to G2G. I'd start by going to the Samsung website and making sure all your drivers and firmware are up to date and download any available updates.
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#4
zephon

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There are no new drivers at their website. My laptop is about two years old.
In any case, I do not need to visit their website, because I run a Samsung program that automatically updates my drivers if there are new available.
I installed all of them, except a BIOS update that crashed two times when I tried to install it. But I guess this does not affect the Bugcode USB Driver problem I have, does it?
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#5
zephon

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Oh, and there is a typo in the name of my model. The correct model name is: NT530U4B-S5H.
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