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Windows XP - Virus ? - loads of symptoms - HELP ! [Closed]


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#16
Machiavelli

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Hey Kelvin, :)

However I do have a Dell XP reinstallation CD SP3 and can get into repair ( ??? ) section when booted up using this CD and I can enter CHKDSK in DOS(????) mode from there but what I read means nothing sorry.......


OK, then please enter the command in the DOS Mode from your CD. Tell me exactly what happens.

If I attempt to ' reinstall' Windows from this disk I am fearful I will loose everything saved on this machine.


I completely understand but if chkdisk fails we probably have to reinstall. Sorry. :( Maybe I will find another solution to fix your PC.
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#17
kelvinb

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Hiya

longhand copy follows ( excuse any spelling mistakes )




volume created 12/15/11 03.22p
the volume serial number is 2868-03ec
the volume appears to be in good condition and was not checked
use /p if you want to check the volume anyway

19518940 kb total disk space
3212632 kb are available

4096 bytes in each allocation unit
4879735 total allocation units on disk
803158 allocation units available on disk

c: Windows


......................


i ran / p just in case

all info above was repeated plus one line :


CHKDSK found 1 or more errors on the volume


back to you

cheers

K
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#18
Machiavelli

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Hey,

please follow the steps here to try a repair installation of Windows XP. Then reboot the system and tell me if it did anything to the system (Are you able to run programs etc.) :)

Regards.
Machiavelli
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#19
Machiavelli

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Are you still with me?
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#20
kelvinb

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sorry M

yes still here but away from PC over w/e - apologies

will call you back when done

regds

M
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#21
Machiavelli

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OK KelvinB, thanks for letting me know.
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#22
kelvinb

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Hello

heres an update:

I have gone through the motions as requested.

At the end of the set up i have a screen with Windows XP an egg timer and a ' Please wait ...... '
message.

but

its now been there for an hour ?????? is the machine frozen or is this normal

or should I reboot??

advice pls

regards

K
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#23
Machiavelli

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I have no idea if this is normal because I don't have Windows XP - but I'm pretty sure it is frozen. Wait some time and while you are waiting I will search for another solution for you.
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#24
Machiavelli

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Hey ;)

 

Please go into "DOS Mode" like you did before (boot from your CD and enter Dos Mode from there).
Into the dos Window please enter following command:

sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

Wait for this to finish before you continue, then enter

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

Then try to start your PC into normal mode. There should be a CBS.txt at your Desktop. Attach the Logfile here.

 

You should be informed if the above won't work we have to do a complete reinstall of the system. I'm sorry for this.
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#25
kelvinb

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OK will do

I will have to get back to you tomorrow with follow up.

Thanks for your patience

regards

K
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#26
Machiavelli

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OK, no problem, kelvinB. ;)
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#27
kelvinb

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Morning

am I doing something wrong ?

here goes:

this is what appears on screen pls advise if case sensitivity correct and exact spacing pls ?

C:\>sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

when I press return I get:

The command is not recognized Type help for a list of commands

any ideas?


on a side note

Before the above was attempted

i left the PC running all night with the ''Please wait '' and eggtimer running - it didnt settle down
and was like it this morning so I rebooted and tried running it up normally got to the main desktop OK
I tried opening a couple of programs which ' looked' like they were trying to work but not quite getting there
however I noticed I kept getting a screen refresh aprox every 1 - 2 seconds so I looked in task manager and saw something called

verclsid.exe ( never seen this before )

keep popping up and going away at the same frequency - CPU usage noted @ 80+ sometimes with more than one instance

I thought I would share

many thanks once again

K

PS real name is Martin

G2G wouldn't let me have my preferred alias of KELVINSBALLS so they shortening it - to be politically correct i guess

all the best

regards

M
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#28
Machiavelli

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Hi Martin. ;)

C:\>sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

Did you type there the > or was it automatically there?

I tried opening a couple of programs which ' looked' like they were trying to work but not quite getting there

Could you explain a little bit better?

verclsid.exe ( never seen this before )

Should be clean. It all depends on the file location.

many thanks once again

You are most welcome. :)
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#29
kelvinb

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Hello again

sorry not been able to play earlier - however heres the latest.

as per previous was unable to make sfc command do anything from boot disk

Got into safemode via normal route and tried it via the

safe mode with command prompt option

cmd.exe screen appears and I am able to put in your sfc command.

a load of info then appears reference scanning files and replacing incorrect MS versions

/SCANNOW
/SCANONCE
/SCANBOOT
/REVERT
PURGECACHE
/CACHESIZE = x


when settled i then put in your copy command and the following then appears

The system cannot find the path specified

so you are up to date

I thought we were getting somewhere with the sfc bit

anyway back to you

any ideas ??

rgds

M

PS

the '' > '' was automatically inserted as it is now on the cmd.exe screen only difference now is the cursor is flashing as per normal
DOS

many thanks again

regards

Martin
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#30
Machiavelli

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OK, you have just typed SFC into the command prompt, but you have to enter: sfc /scannow /offbootdir=c:\ /offwindir=c:\windows (so you have to copy this line and enter it into Command Line as it stands there). So please go again into the Safe Mode with Command Prompt and enter there the whole commands.

After SFC has finished (This will take some time!) enter this command: copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

Well done so far, Martin. :)

Machiavelli
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