[WPLim]

Dear Sir,

I had a problem with one of my computers.
Every time i copied a file from a normal computer with file size e.g. 2GB to a USB, it reflects correctly as 2GB and could be opened as normal file.

Whenever i plugged in the USB to this problematic computer, the file shown as short cut file e.g. 5kb. Though the content still open-able through the short cut file, the file could not be copied into the problematic computer.

I heard this is infected by so called "short cut" virus. Would appreciate your expertise to confirm, and steps to trouble shoot.

Thanks



Wee Ping

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Hi there the first thing to do is clean the USB drives

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives

Plug in the drive(s) and McShield will start a scan

Then get the log which will be here :

Start > all programs > MCShield > logs > all scans

And post that

THEN

Download OTL to your Desktop
Secondary link

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
  
  
• Select All Users
• Select LOP and Purity
• Under the Custom Scan box paste this in
  
  netsvcs
  BASESERVICES
  %SYSTEMDRIVE%\*.exe
  c:\program files (x86)\Google\Desktop
  c:\program files\Google\Desktop
  dir "%systemdrive%\*" /S /A:L /C
  /md5start
  rpcss.dll
  /md5stop
  CREATERESTOREPOINT
  
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Attach both logs

[Essexboy]

Hi there the first thing to do is clean the USB drives

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives

Plug in the drive(s) and McShield will start a scan

Then get the log which will be here :

Start > all programs > MCShield > logs > all scans

And post that

THEN

Download OTL to your Desktop
Secondary link

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
  
  
• Select All Users
• Select LOP and Purity
• Under the Custom Scan box paste this in
  
  netsvcs
  BASESERVICES
  %SYSTEMDRIVE%\*.exe
  c:\program files (x86)\Google\Desktop
  c:\program files\Google\Desktop
  dir "%systemdrive%\*" /S /A:L /C
  /md5start
  rpcss.dll
  /md5stop
  CREATERESTOREPOINT
  
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Attach both logs

[Essexboy]

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