[ruKrazy]

Hi Guys
I used this service a while ago and it was very helpful hoping you can help once more

When I go to outlook express I get the following error message

The connection to the server has failed. Account: 'POP3', Server: 'pop.broadband.rogers.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E


more info I found here on this error message
0x800CCC0E solution FAILED_TO_CONNECT Cannot connect to server

Can you help with this

Any assistance appreciated

Edited by ruKrazy, 01 March 2014 - 11:44 PM.

[Advertisements]

Can anybody help with this
I need to send out emails for work and can't get this resolved


Help appreciated sorry for the rush

[ruKrazy]

Can anybody help with this
I need to send out emails for work and can't get this resolved


Help appreciated sorry for the rush

[SleepyDude]

Hi,

You need to change your account settings and set the server settings according to this link it seems they changed the access to SSL that is good because it's a more secure way to access your mail.

You can find the full server settings on this page but without instructions for specific e-mail clients...

[ruKrazy]

Hi Thanks for the instructions but I still have the same error message
If I changed my password does this change things after running the update
I get this error messagge

The connection to the server has failed. Account: 'POP3', Server: 'smtp.broadband.rogers.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Sorry problem has been fixed I closed outlook express then ran the attachement and it's working great... many thanks !!

You guys are awesome !!!!

Edited by ruKrazy, 02 March 2014 - 12:19 PM.

[SleepyDude]

Good Job.

[ruKrazy]

Good instructions

Btw any idea how to go about backing up outlook express files on to a disk

[SleepyDude]

Good instructions

Btw any idea how to go about backing up outlook express files on to a disk

To backup Outlook Express manually you will need to do several steps found here another option is to use a free tool like Geni9 Outlook Express Backup.
By the way the manual backup instructions above from Microsoft doesn't include the backup of the mail filter rules, they are stored on the Registry and aren't simple to restore after a re-installation of windows for example...

Better yet ditch Outlook Express and start using Mozilla Thunderbird Portable. Thunderbird can import everything from Outlook Express and the portable version is self contained you only need to copy the folder where it resides to backup everything on it. The portable version can be run in any other computer from a flash drive or from a external hard disk.

[ruKrazy]

Thanks I downloaded Mozilla thunderbird and saved it to my desktop
I guess when I want to back up everthing use this program to do it
In the meantime continue using outlook express
Does this pick up all files if I have outlook express ?

I don't really understand how to use Mozilla Thunderbird as a replacement going forward do you have instructions on how to proceed if I wanted to use Mozilla

Thanks

Edited by ruKrazy, 02 March 2014 - 07:30 PM.

[SleepyDude]

Hi,

Mozilla Thunderbird is an e-mail client it can do all the things Outlook Express do, but is a more secure and updated program.

If you want to ditch Outlook Express you need to install Mozilla Thunderbird Portable by running the ThunderbirdPortable_24.3.0_English.paf.exe it will ask where you want to extract the program, create a folder like D:\PortableApps\ or create it in C:\PortableApps\ and point the installer to that folder, a new one will be created for Thunderbird.

If I'm not mistaken a shortcut is also created on the Desktop to start the program, run Mozilla Thunderbird making sure Outlook Express is closed.
At first start it will ask if you want to import everything from Outlook Express, choose what you want to import (probably everything) and after that Thunderbird should have all your e-mail and your account set you only need to check for new e-mails and enter your password.

[ruKrazy]

thanks but Mozilla having a hard time to find my settings for my email account

it reads incoming imap is that correct ?

is there anything that needs to be changed based on their settings I entered my rogers email and password and it doesn't recognize it


please advise how to proceeed

Edited by ruKrazy, 03 March 2014 - 11:17 AM.

[SleepyDude]

thanks but Mozilla having a hard time to find my settings for my email account

it reads incoming imap is that correct ?

is there anything that needs to be changed based on their settings I entered my rogers email and password and it doesn't recognize it


please advise how to proceeed

Did the program import your e-mails successfully?

[ruKrazy]

no I don't think I'm there yet
I installed Mozilla and it doesn't recognize my old email address

[SleepyDude]

no I don't think I'm there yet
I installed Mozilla and it doesn't recognize my old email address

Try this, run Thunderbird and then from the Tools menu click Import


Let the program import everything.

[ruKrazy]

ok let me try that and I will get back to you

[ruKrazy]

OK That was done successfully now how do I get Mozilla to replace outlook express