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Computer not completely frozen, but sits and spins [Solved]


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#31
cowpuncher

cowpuncher

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Biscuithd,
I decided to do a little more checking. I used Google as my search engine.
I click on Google, almost immediately, it opens.
I type in my search, it goes right to it.
Then it just sits there (with the corner arrow spinning). I will use Brand-X examples.
Type in John's Gardens, it gets there, sits about 3 minutes, I give up, click 'go back' arrow, it returns to the search
page, I reclick, John's Garden, it starts to go there, then I get a "Not Available" message.
I need more quilt fabric (not!), type in fabrics R Us, just like with John's, it goes right there, and then nothing.
It seems like the only time it seems to move remotely quick, is when I return to this site, although,when I reach this
page, it's still pretty slow.
In other words, The search is relatively fast, it's just when I get there, it slows almost to a stop.
Hope this helps you some. :headscratch:
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#32
Biscuithd

Biscuithd

    Trusted Helper

  • Malware Removal
  • 2,573 posts
Yes, that helps. Try running MiniToolBox per instructions in post #30 and then post the log.
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#33
cowpuncher

cowpuncher

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MiniToolBox by Farbar Version: 23-01-2014
Ran by star (administrator) on 11-03-2014 at 11:43:37
Running from "C:\Users\star\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled taskoffload=enabled
set subinterface interface=? subinterface=ethernet_9 mtu=1500


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : riverqueen
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : wildblue.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : wildblue.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : BC-AE-C5-99-FA-63
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::35ea:fe21:ba3c:fd05%12(Preferred)
IPv4 Address. . . . . . . . . . . : 75.104.123.151(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : Sunday, March 09, 2014 1:16:32 PM
Lease Expires . . . . . . . . . . : Tuesday, March 11, 2014 9:04:06 PM
Default Gateway . . . . . . . . . : 75.104.122.1
DHCP Server . . . . . . . . . . . : 10.236.40.14
DHCPv6 IAID . . . . . . . . . . . : 364687045
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-FC-A2-C9-BC-AE-C5-99-FA-63
DNS Servers . . . . . . . . . . . : 75.104.96.61
Primary WINS Server . . . . . . . : 127.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : wildblue.com
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4b68:7b97::4b68:7b97(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 75.104.96.61
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:345b:2dbf:b497:8468(Preferred)
Link-local IPv6 Address . . . . . : fe80::345b:2dbf:b497:8468%10(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.wildblue.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : wildblue.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: vip-cdns.wb1.cys.wldblu.net
Address: 75.104.96.61

Name: google.com
Addresses: 2607:f8b0:4000:800::1006
173.194.115.110
173.194.115.96
173.194.115.97
173.194.115.98
173.194.115.99
173.194.115.100
173.194.115.101
173.194.115.102
173.194.115.103
173.194.115.104
173.194.115.105


Pinging google.com [74.125.227.101] with 32 bytes of data:
Reply from 74.125.227.101: bytes=32 time=1403ms TTL=50
Reply from 74.125.227.101: bytes=32 time=1415ms TTL=50

Ping statistics for 74.125.227.101:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1403ms, Maximum = 1415ms, Average = 1409ms
Server: vip-cdns.wb1.cys.wldblu.net
Address: 75.104.96.61

DNS request timed out.
timeout was 2 seconds.
Name: yahoo.com
Addresses: 98.139.183.24
206.190.36.45
98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=3736ms TTL=41
Reply from 98.138.253.109: bytes=32 time=1615ms TTL=41

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1615ms, Maximum = 3736ms, Average = 2675ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...bc ae c5 99 fa 63 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
10...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 75.104.122.1 75.104.123.151 20
75.104.122.0 255.255.254.0 On-link 75.104.123.151 276
75.104.123.151 255.255.255.255 On-link 75.104.123.151 276
75.104.123.255 255.255.255.255 On-link 75.104.123.151 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 75.104.123.151 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 75.104.123.151 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 58 2001::/32 On-link
10 306 2001:0:5ef5:79fd:345b:2dbf:b497:8468/128
On-link
14 1025 2002::/16 On-link
14 281 2002:4b68:7b97::4b68:7b97/128
On-link
12 276 fe80::/64 On-link
10 306 fe80::/64 On-link
10 306 fe80::345b:2dbf:b497:8468/128
On-link
12 276 fe80::35ea:fe21:ba3c:fd05/128
On-link
1 306 ff00::/8 On-link
10 306 ff00::/8 On-link
12 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/09/2014 01:30:03 PM) (Source: Application Hang) (User: )
Description: The program tdsskiller.exe version 2.8.16.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c10

Start Time: 01cf3bc4701385a2

Termination Time: 0

Application Path: C:\Users\star\Downloads\tdsskiller.exe

Report Id: e252897d-a7b7-11e3-b80a-bcaec599fa63

Error: (03/06/2014 10:52:52 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.16518 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 6b0

Start Time: 01cf39540657da30

Termination Time: 16

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (03/03/2014 04:27:45 PM) (Source: RasClient) (User: )
Description: CoId={26FD6852-9E39-47B4-8447-020098C97BBF}: The user riverqueen\star dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/03/2014 04:26:41 PM) (Source: RasClient) (User: )
Description: CoId={E8D3B633-50F2-4E51-95A1-7348ABC085A0}: The user riverqueen\star dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/03/2014 04:20:01 PM) (Source: RasClient) (User: )
Description: CoId={8284D75D-D844-4DDA-9969-2CEDD3EF6FD5}: The user riverqueen\star dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/03/2014 04:03:58 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (03/03/2014 03:57:06 PM) (Source: RasClient) (User: )
Description: CoId={C5CD61AD-9AAA-4020-B68D-59BD90D44B63}: The user riverqueen\star dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/02/2014 11:14:35 PM) (Source: Application Hang) (User: )
Description: The program sdclt.exe version 6.1.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1518

Start Time: 01cf3696be4721f1

Termination Time: 60000

Application Path: C:\Windows\System32\sdclt.exe

Report Id: 21a35601-a28a-11e3-9432-bcaec599fa63

Error: (03/02/2014 04:01:54 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.

Error: (03/02/2014 04:01:54 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.


System errors:
=============
Error: (03/09/2014 01:16:32 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater18.0.0 service failed to start due to the following error:
%%2

Error: (03/09/2014 01:15:44 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (03/09/2014 10:34:02 AM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater18.0.0 service failed to start due to the following error:
%%2

Error: (03/08/2014 10:23:48 PM) (Source: DCOM) (User: )
Description: {B77C4C36-0154-4C52-AB49-FAA03837E47F}

Error: (03/08/2014 10:21:29 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater18.0.0 service failed to start due to the following error:
%%2

Error: (03/08/2014 10:15:09 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater18.0.0 service failed to start due to the following error:
%%2

Error: (03/08/2014 10:14:16 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (03/08/2014 09:32:56 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater18.0.0 service failed to start due to the following error:
%%2

Error: (03/08/2014 09:31:59 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (03/08/2014 09:28:28 PM) (Source: Service Control Manager) (User: )
Description: The Adobe Active File Monitor V9 service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (03/09/2014 01:30:03 PM) (Source: Application Hang)(User: )
Description: tdsskiller.exe2.8.16.0c1001cf3bc4701385a20C:\Users\starla.nicholson\Downloads\tdsskiller.exee252897d-a7b7-11e3-b80a-bcaec599fa63

Error: (03/06/2014 10:52:52 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.165186b001cf39540657da3016C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (03/03/2014 04:27:45 PM) (Source: RasClient)(User: )
Description: {26FD6852-9E39-47B4-8447-020098C97BBF}riverqueen\starBroadband Connection651

Error: (03/03/2014 04:26:41 PM) (Source: RasClient)(User: )
Description: {E8D3B633-50F2-4E51-95A1-7348ABC085A0}riverqueen\starBroadband Connection651

Error: (03/03/2014 04:20:01 PM) (Source: RasClient)(User: )
Description: {8284D75D-D844-4DDA-9969-2CEDD3EF6FD5}riverqueen\starBroadband Connection651

Error: (03/03/2014 04:03:58 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (03/03/2014 03:57:06 PM) (Source: RasClient)(User: )
Description: {C5CD61AD-9AAA-4020-B68D-59BD90D44B63}riverqueen\starBroadband Connection651

Error: (03/02/2014 11:14:35 PM) (Source: Application Hang)(User: )
Description: sdclt.exe6.1.7601.17514151801cf3696be4721f160000C:\Windows\System32\sdclt.exe21a35601-a28a-11e3-9432-bcaec599fa63

Error: (03/02/2014 04:01:54 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (03/02/2014 04:01:54 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)


CodeIntegrity Errors:
===================================
Date: 2014-02-11 10:51:32.040
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\McAfee\Managed VirusScan\Agent\Update.tmp\TPSTool.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-02-11 10:51:30.792
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\McAfee\Managed VirusScan\Agent\Update.tmp\TPSTool.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-02-11 10:50:19.547
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\McAfee\Managed VirusScan\Agent\TPSTool.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-02-11 10:50:18.658
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\McAfee\Managed VirusScan\Agent\TPSTool.exe because the set of per-page image hashes could not be found on the system.

Date: 2013-05-19 16:48:23.444
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\McAfee\Managed VirusScan\Agent\TPSTool.exe because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 1.2.0)
64 Bit HP CIO Components Installer (Version: 7.2.8)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 2.6.0.19140)
Adobe Community Help (Version: 3.5.23)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.70)
Adobe Photoshop Elements 9 (Version: 9.0.3.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Premiere Elements 9 (Version: 9.0)
Adobe Premiere Elements 9 (Version: 9.0.1)
Adobe Reader 9.5.5 MUI (Version: 9.5.5)
AI Manager (Version: 1.08.07)
Alcor Micro USB Card Reader Driver (Version: 3.1.45.72435)
AMD USB Filter Driver (Version: 1.0.15.94)
ASUS Backup Wizard (Version: 1.00.09)
ASUS VIBE (Version: 1.0.188)
ASUSUpdate (Version: 7.18.03)
ATI Catalyst Install Manager (Version: 3.0.765.0)
Best Buy pc app (Version: 3.1.1.0)
Best Buy pc app (Version: 3.1.2.1)
Catalyst Control Center Core Implementation (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Full Existing (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Full New (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Light (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Previews Common (Version: 2010.0210.2206.39615)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0210.2206.39615)
Catalyst Control Center InstallProxy (Version: 2010.0210.2206.39615)
Catalyst Control Center Localization All (Version: 2010.0210.2206.39615)
CCC Help Chinese Standard (Version: 2010.0210.2205.39615)
CCC Help Chinese Traditional (Version: 2010.0210.2205.39615)
CCC Help Czech (Version: 2010.0210.2205.39615)
CCC Help Danish (Version: 2010.0210.2205.39615)
CCC Help Dutch (Version: 2010.0210.2205.39615)
CCC Help English (Version: 2010.0210.2205.39615)
CCC Help Finnish (Version: 2010.0210.2205.39615)
CCC Help French (Version: 2010.0210.2205.39615)
CCC Help German (Version: 2010.0210.2205.39615)
CCC Help Greek (Version: 2010.0210.2205.39615)
CCC Help Hungarian (Version: 2010.0210.2205.39615)
CCC Help Italian (Version: 2010.0210.2205.39615)
CCC Help Japanese (Version: 2010.0210.2205.39615)
CCC Help Korean (Version: 2010.0210.2205.39615)
CCC Help Norwegian (Version: 2010.0210.2205.39615)
CCC Help Polish (Version: 2010.0210.2205.39615)
CCC Help Portuguese (Version: 2010.0210.2205.39615)
CCC Help Russian (Version: 2010.0210.2205.39615)
CCC Help Spanish (Version: 2010.0210.2205.39615)
CCC Help Swedish (Version: 2010.0210.2205.39615)
CCC Help Thai (Version: 2010.0210.2205.39615)
CCC Help Turkish (Version: 2010.0210.2205.39615)
ccc-core-static (Version: 2010.0210.2206.39615)
ccc-utility64 (Version: 2010.0210.2206.39615)
Children's Music Journey Volume 1 1.27
Children's Music Journey Volume 2 1.27
Children's Music Journey Volume 3 1.27
Cisco Connect (Version: 1.4.12263.1)
Complément Messenger (Version: 15.4.3502.0922)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
D3DX10 (Version: 15.4.2368.0902)
Ear Training Coach 1&2 1.1
Ear Training Coach 3&4 1.1
ebi.BookReader3J (Version: 3.75.14)
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
EPU-4 Engine (Version: 1.00.25)
FastAgain PC Booster (Version: 1.0)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Google Chrome (Version: 33.0.1750.146)
Google Update Helper (Version: 1.3.22.5)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HP Officejet 7500 E910 Basic Device Software (Version: 22.50.231.0)
HP Officejet 7500 E910 Help (Version: 140.0.93.93)
HP Officejet 7500 E910 Product Improvement Study (Version: 22.50.231.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Product Detection (Version: 11.14.0001)
HP Update (Version: 5.003.001.001)
HPDiagnosticAlert (Version: 1.00.0000)
I.R.I.S. OCR (Version: 12.3.4.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Marketsplash Print Software (Version: 1.0.1.31)
Marketsplash Shortcuts (Version: 1.0.1.7)
McAfee Browser Protection Service (Version: 6.0.2.133)
McAfee SiteAdvisor Enterprise (Version: 3.5.0.1167)
McAfee Virus and Spyware Protection Service (Version: 6.0.2.133)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Piano Suite 2.94
Platform (Version: 1.34)
Shared C Run-time for x64 (Version: 10.0.0)
SmartSound Quicktracks for Premiere Elements 9.0 (Version: 3.12.3090)
Systweak PhotoStudio 2.1 (Version: 2.1.2954.85)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Updater By SweetPacks 2.0.0.586 (Version: 2.0.0.586)
VIA Platform Device Manager (Version: 1.34)
Visual C++ 8.0 x64 Runtime Setup Package (Version: 1.0.0.0)
Visual C++ 8.0 x86 Runtime Setup Package (Version: 1.0.0.0)
Windows Live (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live Fotogalerie (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh - ActiveX-besturingselement voor externe verbindingen (Version: 15.4.5722.2)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Mesh ActiveX control for remote connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! Axis
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Mail Advisor
Yahoo! Software Update
Yahoo! Toolbar
ZapBing

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 3839.18 MB
Available physical RAM: 2920.86 MB
Total Pagefile: 9595.36 MB
Available Pagefile: 7977.47 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.35 MB

========================= Partitions: =====================================

1 Drive c: (WIN7) (Fixed) (Total:917.33 GB) (Free:865.09 GB) NTFS

========================= Users: ========================================

User accounts for \\RIVERQUEEN

Administrator canadianriverqueen Guest
McAfeeMVSUser star

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
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#34
Biscuithd

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Alright, let's have a go at resetting Internet Explorer. I think I have the correct instructions for your paticular version of IE, but if I don't, either click around and look or let me know and I'll try for more accurate instructions.

Start Internet Explorer
then, inside Internet Explorer find and
Click Tools
Click Internet Options
Click Advanced
Click Reset

Then, let me know if there's any difference in response.
  • 0

#35
cowpuncher

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I was unable to find the info by clicking Tools, so I went to Windows Help and Support.
I Warning You're not connected to online Help, which shows you our latest content. Check your Internet connection, and then try to connect to online Help again. If you still see this message, the online Help service might be temporarily unavailable.

Show all content Show all
Hide all content Hide all
Change Internet Explorer Advanced settings

Show contentHide content What can I set in Advanced settings?
The Advanced tab contains settings for various Internet Explorer options, organized by category. Most of these settings can be changed elsewhere in Internet Explorer, but you might find it helpful to change them from this central location. If a setting has an asterisk (*) next to it, you will have to close Internet Explorer and restart it before that change will take effect.

To change Internet Explorer Advanced settings
Click to open Internet Explorer.
In the Tools of Internet Explorer, I did not find anything you had listed.
I clicked on Windows Help and Support....well, for Help. I pasted the page below. Is this what you want me to do?
I have NOT done anything yet!
Click the Tools button, and then click Internet Options.

Click the Advanced tab.

Show contentHide content What does Restore advanced settings do?
This feature resets Internet Explorer options to their default settings (as they were when you first installed Internet Explorer).

Show contentHide content What does Reset Internet Explorer settings do?
This feature restores Internet Explorer to the condition it was in when you first installed it. It is typically used to troubleshoot problems with performance or getting online. Although this option will reset nearly every user setting in Internet Explorer, it doesn't delete your favorites, feeds, or Group Policy settings. For more information see Reset Internet Explorer settings.

Edited by cowpuncher, 11 March 2014 - 02:05 PM.

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#36
cowpuncher

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What I wrote was partially obsured. I said, I went toWindows Help and Support...for Help.
I entered Internet Options and what I pasted, is the page that showed up.
Is what I sent, what you would like for me to do? I have NOT done anything yet.
  • 0

#37
Biscuithd

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Ok, based on what I'm reading within your Post...Push the Reset button on the Advanced Page of the Tools menu. You had the description This feature resets Internet Explorer options to their default settings (as they were when you first installed Internet Explorer), that's what I want you to push/do.
  • 0

#38
cowpuncher

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I reset Internet Explorer like you suggested. Rebooted. Then did some surfing!
When I clicked to check my mail, Yahoo responded fair. No "spinning", but also, no e-mails! All I had was the background picture, so clicked the go back button, and tried again. My mail showed up real quickly, but no response when I would click on one. So to make a long story short...I clicked back and forth, until it responded like it should.
I tried Pinterest and was still unable to get past the login page. Only able to type in the first 5 letters, then it would completely freeze and if I tried the back and forth that worked with email, I would get "Page can't be Displayed".
I went searching for "John's Garden" again. It moved quickly to the site, then slowed considerably.The pages seemed to stall loading, with only partial pictures showing.
I did all my searches with Google, except email.
Now the ball's in your park :headhurt:
  • 0

#39
Biscuithd

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Ok, here's the next step

Go to MajorGeeks and download Complete Internet Repair

Once on the desktop unzip the folder :
Double click the file
Select extract all to desktop
Open that folder
Run CIntRep and the following will appear
Posted Image

Select all elements as shown and press Go
On completion reboot and try the various browsers again
  • 0

#40
cowpuncher

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I triedYahoo.com first. I got there in a decent amount of time.
When I clicked on a news story, I would usually get "Page can't be displayed". On the 2 that I didn't get that,
it wouldn't show the whole story and was usually missing some of the photos.
Next I tried to Google.
Pinterest never even had the Login Page. It was just blank.
Facebook went right to the page, but took 45 seconds to start showing anything. I quit the page after a 6 min. wait.
At that time there was only one Post and none of my friends names down the right side of the page, like there usually is.
If there was one of the little 'Emoticons' that has a 'Blank' face...I would click it here!
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#41
Biscuithd

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OK next we will run the system file checker to confirm that windows files are OK

Go Start > All Programs > Accessories
Right click command prompt and select "Run as Administrator"
In the black box type the following command :

sfc /scannow

Allow it to complete and then reboot

Let me know how it is behaving then
  • 0

#42
cowpuncher

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As per your instructions, I found it all as described and was OK until the black box.
It said: C:\Windows\system32> with a space _ in which to type. so I typed "sfc/scannow".
when you click, you get a window with the following options:

Mark
Paste
Select All
Scroll
Find _ _ _ _ The only one that looked like a maybe was this one, which was "select all".

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc/scannow
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#43
cowpuncher

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Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>Microsoft Windows [Version 6.1.7601]
'Microsoft' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>Copyright © 2009 Microsoft Corporation. All rights reserv
ed.
'Copyright' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
C:\Windows\system32>C:\Windows\system32>sfc/scannowMicrosoft Windows [Version 6.
1.7601]
The system cannot find the path specified.

C:\Windows\system32>Copyright © 2009 Microsoft Corporation. All rights reserv
ed.
'Copyright' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
C:\Windows\system32>C:\Windows\system32>Microsoft Windows [Version 6.1.7601]
Access is denied.

C:\Windows\system32>'Microsoft' is not recognized as an internal or external com
mand,
''Microsoft'' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>operable program or batch file.
'operable' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
C:\Windows\system32>C:\Windows\system32>Copyright © 2009 Microsoft Corporation
. All rights reserv
'C:\Windows\system32' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>ed.
'ed.' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>'Copyright' is not recognized as an internal or external com
mand,
''Copyright'' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>operable program or batch file.
'operable' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
C:\Windows\system32>C:\Windows\system32>
The syntax of the command is incorrect.
C:\Windows\system32>C:\Windows\system32>C:\Windows\system32>sfc/scannow
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#44
Biscuithd

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Based on what you typed in post #42 sfc/scannow it should have been sfc /scannow

Post #43 doesn't look like the output should look like. Can you try it again, but put sfc /scannow at the command prompt.
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#45
cowpuncher

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Woohoo, Biscuithd!

I tried it again but with 'sfc /scannow'. Couldn't get it to do anything.
As I'm trying to find something that I may have done wrong. The short of it is,
I opened control panel> Performance Information and Tools> Advanced Tools. It pulled up a page with 3 things, each with an exclamation point in a yellow triangle. They were as follows:

Program interfering with sleep mode
Driver interfering with Windows resuming sleep mode
Performance can be improved by changing visual


I figured that a yellow triangle means caution!? :unsure:
(I'm trying to maintain a sense of humor)
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