No worries reply when you can
Random screen freezing on XP
Posted 29 March 2014 - 09:38 PM
Just to confirm with AVG remover should i use the latest version 2014.4116?
I could also use revo uninstaller
Thx in advance for any info
Posted 30 March 2014 - 03:58 AM
Only run revo uninstaller as a secondary measure and not for the initial removal and please double check for any stray AVG files before any fresh installation of an AV software.
Posted 30 March 2014 - 11:36 AM
Run the AVG uninstaller tool again and then Revo Uninstaller and you should be good to then download and install an alternative AV software.
Posted 30 March 2014 - 01:14 PM
Uninstalled avg and ran the installer again. Not coming up on speccy
Avira though still is
Should i install Avast or install avira and uninstall it first before avast?
Also should i uninstall Avira with Revo or its own uninstaller?
Edited by arclight, 30 March 2014 - 01:14 PM.
Posted 30 March 2014 - 01:32 PM
At present do not install Avast, try the following first please.
As per my reply #14
Download and install Avira from here and then try uninstalling it using the following steps; (this to see if the fresh install removes the old files)
- Click on: Start → Settings → Control Panel → Add or Remove Programs
- Search the Avira product and click on Remove
- Confirm the following product uninstall notification with Yes
- Confirm the activation of the Windows Firewall with Yes
- The Avira Setup will take some minutes to uninstall the product
- Confirm the notification to restart your system with Yes
- After the reboot of your PC the Avira product is completely removed
Posted 30 March 2014 - 03:24 PM
Posted 31 March 2014 - 12:47 AM
Try a different approach and see if you can update Avira, update tool here
If no joy try temporarily disabling the Comodo firewall and then attempt a fresh installation or update of Avira.
If you are still unable to either update or remove Avira I will ask for a second pair of eyes to take a look.
Posted 31 March 2014 - 06:28 AM
Disabled Commdo but same error appeared on double click of the avira install file
I was able to download and extract the fusebundle software but the problem is the manual says to
Open avira control center and then go to manual update.
There s an avira logo still in the control panel settings but another error when i click it
Posted 31 March 2014 - 09:21 AM
Restart the computer in Safe Mode then follow the steps below please;
- Removing Avira program files:
Start Windows Explorer with Start → (all) Programs → Accessories → Windows Explorer. Then navigate to the directory C:\Program Files\. Here, delete all existing Avira AntiVir directories: C:\Program Files\Avira\*.*
- Removing Avira application files:
Within Windows Explorer change into the directory C:\Documents and Settings\All Users\Application Data\(Windows XP / 2000) or C:\ProgramData\ (Windows 7 / Vista) and delete the Avira AntiVir directories that are located there. ... \Avira ... \ Note:
If the Application Data folder is hidden, go to Tools → Folder Options → View and select the option "Show hidden files and folders" or in Windows7: Show hidden files, folders and drives.
- Clean Windows Registry:
Unpack the Avira Registry Cleaner in a folder of your choice. Run the RegistryCleaner program by clicking on RegCleaner.exe. After clicking on Scan for keys activate the option Select all and click on Delete.
Posted 31 March 2014 - 01:43 PM
Deleted Avira folders in both application data and programs files while in safe mode
Ran the registry cleaner in safe mode but it found nothing.
Posted 31 March 2014 - 02:06 PM
Got there in the end - well done
It is important that you get some AV protection so download Avast first and then post back, download from here
Posted 31 March 2014 - 04:03 PM
Downloaded and tried to install Avast but the installer stopped at the point below(pic attached)
30mins passed and nothing, seems its an error thats occurred before though
I not aware i have any hosts files installed though
update:Avast seems to have installed ok,i opened and checked for updates and it says up to date
unfortunately it started using 100% of the cpu and i had to uninstall it using the avast cleaner from their website.
This seems to be an ongoing issue as there were alot of threads when i googled it
Edited by arclight, 31 March 2014 - 09:05 PM.
Posted 02 April 2014 - 12:31 AM
Apologies for the delay arclight!
Try Microsoft Security Essentials which is also free + very good, download and information from here
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