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Can't download most files.

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I'm the Doctor

I'm the Doctor

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Hello :)

Trying to help someone on a forum with a game, but they cannot download a lot of items they need. I can download them just fine, so I know it's not the files problem. They get a popup that says 'Process selected items Failure' and all it lets them do is say 'Okay'. Ideas? I was thinking a virus or something maybe, but I am not good with these things so I could be totally wrong.

This is probably in the wrong board so forgive me for that.

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What browser are you using?
What windows have you got?
What have you tried so far?
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