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CD/DVD drive not working


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#1
dumfounded

dumfounded

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Can anyone help? I have a Sony laptop with a dvd rw. All was well until I recently installed a game using a disc. Now the only disc my machine will recognise is this disc. I have tried different dvds but no use. I have uninstalled the game in the hope that this would help but to no avail.I have tried using device manager to update driver but it says the best driver is already installed. Can anyone please tell me how to sort this out. I have searched the usual places, microsoft help and you tube but can't seem to find the right answers.
Please help
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#2
phillpower2

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Hello dumfounded

Try uninstalling the drive in the Device Manager then restart the notebook and allow the drive to be reinstalled and see if that helps.
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#3
dumfounded

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Thank you for rapid response, I have tried that and it was ineffective.
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#4
phillpower2

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One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run CDgone
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thanks to Broni for the above instructions :thumbsup:
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