[tampabelle]

Hi Jmarcus,

Can you boot your PC in safe mode and delete the two folders -

C:\Program Files\Common Files\Totem Shared

C:\Documents and Settings\All Users.WINDOWS\Application Data\Pribi

Reboot in Normal Mode and let me know how it goes !!!

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Hey tampabelle,

I was able to delete the two folders you asked me to in Safe Mode.

Don't know if there was suppose to be any noticeable differances/chances because I don't think there are any.... Computer's been running normally.... ?

[jmarcus]

Hey tampabelle,

I was able to delete the two folders you asked me to in Safe Mode.

Don't know if there was suppose to be any noticeable differances/chances because I don't think there are any.... Computer's been running normally.... ?

[tampabelle]

Hi Jmarcus,

I did some research since your previous post about the results of Panda scan.

Apparently, in the past, Panda has not been able to completely clean the wininet.dll file. This is a critical Windows file. So we still need to fix this file.

Also we need to get the critical Windows Patches put in place.


download a new wininet.dll from http://www.dll-files...s.shtml?wininet.

Reboot in safemode. In Windows explorer navigate to C:\Windows\System32 folder. Rename wininet.dll to wininet.old. Unzipped the downloaded new wininet.dll in to c:\windows\system32\.

Reboot the PC.


For the Windows patches including SP2, Please visit
Windows security and critical updates .

Apply all the updates, reboot the PC and post a fresh Hijack This log here.

[jmarcus]

Hi tampabelle,

Did as you asked.

I think I was able to download various Microsoft Updates but I don't think I was able to download SP2. I don't know how to and where to find the SP2 update.

When I went to that link you provided, I clicked on the Express Install and then later, the Custom Install.

Edit: Forgot the HijackThis log.

Logfile of HijackThis v1.99.1
Scan saved at 3:51:48 PM, on 19/06/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: Play - {34F16BC0-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\play.lnk
O9 - Extra button: Stop - {3D5A6FA0-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\stop.lnk
O9 - Extra button: Previous - {49C350E0-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\prev.lnk
O9 - Extra button: Next - {59611E60-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\next.lnk
O9 - Extra button: Minimize/Restore Winamp - {86227B80-FF8F-11D4-B08F-90A456C10100} - C:\PROGRA~1\WINAMP~1\Links\minmax.lnk
O9 - Extra button: Pause - {8D2B7B00-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\pause.lnk
O9 - Extra button: Open/Close Winamp - {A144BE80-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\start.lnk
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

Edited by jmarcus, 19 June 2005 - 01:53 PM.

[tampabelle]

Hi jmarcus,

You can download from this page. In case you are not able to get the downloads, you can order a free copy on a CD.

Please install it and then posst a fresh HJT log.

[jmarcus]

OK, was able to download the SP2 update successfully.

It was quite a long download and took up ALOT of space.
I am now reduced to 929MB of space....

Here's the new HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:25:20 PM, on 19/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\msiexec.exe
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
C:\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O9 - Extra button: Play - {34F16BC0-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\play.lnk
O9 - Extra button: Stop - {3D5A6FA0-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\stop.lnk
O9 - Extra button: Previous - {49C350E0-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\prev.lnk
O9 - Extra button: Next - {59611E60-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\next.lnk
O9 - Extra button: Minimize/Restore Winamp - {86227B80-FF8F-11D4-B08F-90A456C10100} - C:\PROGRA~1\WINAMP~1\Links\minmax.lnk
O9 - Extra button: Pause - {8D2B7B00-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\pause.lnk
O9 - Extra button: Open/Close Winamp - {A144BE80-FF5F-11D4-B08F-909356C10100} - C:\PROGRA~1\WINAMP~1\Links\start.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

[tampabelle]

Hi jmarcus,

SP2 is an important and critical update for Windows XP and plugs a lot of loopholes which could be exploited by viruses and other malware. Limited free space could effect the performance of the PC and you may not be able to run all the programsespecially the programs which create a lot of temporary files for running. Given the shortage of space, you may consider upgrading the hard disk or adding another hard disk which should solve your space issues.


CONGRTULATIONS Your PC is clean


I would recommend the following steps to keep your PC clean (especially Step 8 now that your PC is clean) –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!

[jmarcus]

WHOA!!!

Thanks tampabelle for all the hard work and help you provided me!!!
I greatly appreciate your patience and help in this matter!
And am more appreciative that my computer is clean!!! It was worth all the time and computer space!

Just ran ewido and it found NO infected files and it actually freed up alot of space! I now have 2.5GB!! Yay!!

Thanks again tampabelle and thank you geekstogo for providing a reliable and helpful source for many people!!

All of you are topnotch!!


Thank you again tampabelle!!!

Edited by jmarcus, 19 June 2005 - 09:10 PM.

[tampabelle]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.