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Possible malware infection [Solved]


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#16
mygrneyedangel

mygrneyedangel

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Sir, I am running Firefox


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#17
Essexboy

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There will also be an addon in firefox that you can disable
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#18
mygrneyedangel

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OTL logfile created on: 3/27/2014 2:20:53 PM - Run 4
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\owner\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
2.99 Gb Total Physical Memory | 1.39 Gb Available Physical Memory | 46.63% Memory free
6.18 Gb Paging File | 4.57 Gb Available in Paging File | 73.85% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 220.29 Gb Total Space | 114.71 Gb Free Space | 52.07% Space Free | Partition Type: NTFS
Drive D: | 10.00 Gb Total Space | 4.14 Gb Free Space | 41.38% Space Free | Partition Type: NTFS
 
Computer Name: OWNER-PC | User Name: owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - [2014/03/27 14:06:15 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\owner\Downloads\OTL.exe
PRC - [2014/03/13 11:35:24 | 004,233,744 | ---- | M] (iolo technologies, LLC) -- C:\Program Files\iolo\System Mechanic\SystemGuardAlerter.exe
PRC - [2014/03/13 11:07:08 | 004,492,776 | ---- | M] (iolo technologies, LLC) -- C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
PRC - [2014/03/05 09:24:48 | 000,857,912 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
PRC - [2014/03/05 09:24:46 | 001,809,720 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
PRC - [2014/03/05 09:24:40 | 007,430,968 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
PRC - [2014/02/16 10:39:39 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2014/02/06 19:22:58 | 003,767,096 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2014/02/06 19:22:58 | 000,050,344 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2013/12/18 13:42:32 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/06/26 19:23:04 | 000,207,528 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2013/06/26 19:23:00 | 000,523,944 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2012/09/17 06:39:30 | 000,171,600 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
PRC - [2009/04/11 01:28:15 | 000,117,248 | ---- | M] () -- \\?\C:\Windows\System32\wbem\WMIADAP.EXE
PRC - [2009/04/11 01:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/01/20 21:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2008/01/01 22:44:32 | 000,102,400 | ---- | M] (IDT, Inc.) -- C:\Windows\System32\stacsv.exe
PRC - [2007/04/17 00:05:52 | 000,021,504 | ---- | M] (UPEK Inc.) -- C:\Program Files\Fingerprint Reader Suite\upeksvr.exe
 
 
========== Modules (No Company Name) ==========
 
MOD - [2014/02/16 10:39:38 | 003,578,992 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2014/02/13 04:36:22 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\e3ab5ab0fbb86c36425e6902e54a547b\System.Runtime.Remoting.ni.dll
MOD - [2014/02/13 04:36:18 | 011,909,120 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\2183861863b3c98036f0d75f303d2a65\System.Web.ni.dll
MOD - [2014/02/13 04:33:07 | 007,977,984 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\957628d9dd7b3bf370a56dca7835a997\System.ni.dll
MOD - [2014/02/13 04:32:56 | 011,497,984 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\694a37a84dee2cd2609a1dfab27c0433\mscorlib.ni.dll
MOD - [2014/01/07 14:31:57 | 019,336,120 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\libcef.dll
MOD - [2008/12/18 04:55:28 | 000,054,784 | ---- | M] () -- C:\Windows\System32\bcmwlrmt.dll
 
 
========== Services (SafeList) ==========
 
SRV - File not found [Auto | Stopped] -- C:\Program Files\ShowMyPCService\tvnserver.exe -- (tvnserver)
SRV - [2014/03/27 10:28:53 | 000,257,928 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/03/13 11:07:08 | 004,492,776 | ---- | M] (iolo technologies, LLC) [Auto | Running] -- C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe -- (ioloSystemService)
SRV - [2014/03/05 09:24:48 | 000,857,912 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2014/03/05 09:24:46 | 001,809,720 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2014/02/16 10:39:39 | 000,118,896 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2014/02/06 19:22:58 | 000,050,344 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV - [2013/12/18 13:42:32 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/08/14 16:19:24 | 000,039,056 | ---- | M] () [Disabled | Stopped] -- C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe -- (RealNetworks Downloader Resolver Service)
SRV - [2013/06/26 19:23:04 | 000,207,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2013/06/26 19:23:00 | 000,523,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2012/09/17 06:39:30 | 000,171,600 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor11.0)
SRV - [2010/03/18 11:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe -- (ACDaemon)
SRV - [2008/09/23 23:09:52 | 000,155,648 | ---- | M] (Stardock Corporation) [Disabled | Stopped] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2008/01/20 21:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2008/01/01 22:44:32 | 000,102,400 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\stacsv.exe -- (STacSV)
SRV - [2008/01/01 22:44:26 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) [Disabled | Stopped] -- C:\Windows\System32\AEstSrv.exe -- (AESTFilters)
 
 
========== Driver Services (SafeList) ==========
 
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | Auto | Stopped] -- System32\Drivers\Ca1528av.sys -- (Ca1528av)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\Drivers\Bulk1528.sys -- (Bulk1528)
DRV - [2014/03/27 14:17:06 | 000,107,736 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\MBAMSwissArmy.sys -- (MBAMSwissArmy)
DRV - [2014/03/05 09:26:12 | 000,051,416 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mwac.sys -- (MBAMWebAccessControl)
DRV - [2014/03/05 09:26:02 | 000,023,256 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\mbam.sys -- (MBAMProtector)
DRV - [2014/02/06 19:23:03 | 000,775,952 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2014/02/06 19:23:03 | 000,410,784 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSP.sys -- (aswSP)
DRV - [2014/02/06 19:23:03 | 000,067,824 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2014/02/06 19:23:03 | 000,057,672 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswTdi.sys -- (aswTdi)
DRV - [2014/02/06 19:23:02 | 000,054,832 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswRdr.sys -- (aswRdr)
DRV - [2014/01/10 15:24:33 | 000,026,136 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswKbd.sys -- (aswKbd)
DRV - [2014/01/07 14:31:59 | 000,180,248 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\System32\drivers\aswVmm.sys -- (aswVmm)
DRV - [2014/01/07 14:31:59 | 000,049,944 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\System32\drivers\aswRvrt.sys -- (aswRvrt)
DRV - [2013/12/03 10:54:50 | 000,068,464 | ---- | M] (Raxco Software, Inc.) [File_System | Auto | Running] -- C:\Windows\System32\drivers\PDFsFilter.sys -- (PDFsFilter)
DRV - [2013/12/03 10:54:48 | 000,026,248 | ---- | M] (EldoS Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\ElRawDsk.sys -- (ElRawDisk)
DRV - [2013/06/26 19:23:04 | 000,020,136 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Sftvollh.sys -- (Sftvol)
DRV - [2013/06/26 19:23:00 | 000,197,800 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Sftplaylh.sys -- (Sftplay)
DRV - [2013/06/26 19:23:00 | 000,024,232 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\Sftredirlh.sys -- (Sftredir)
DRV - [2013/06/26 19:22:58 | 000,583,848 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Sftfslh.sys -- (Sftfs)
DRV - [2011/08/15 14:51:40 | 000,054,144 | ---- | M] (Fengtao Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\dvdfab.sys -- (dvdfab)
DRV - [2008/12/18 04:55:10 | 000,018,424 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\bcm42rly.sys -- (BCM42RLY)
DRV - [2008/04/22 01:11:54 | 000,111,616 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV - [2008/01/20 21:23:25 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express)
DRV - [2008/01/01 22:44:40 | 000,330,240 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2007/12/03 00:59:06 | 000,007,424 | ---- | M] (EyePower Games Pte. Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OEM02Vfx.sys -- (OEM02Vfx)
DRV - [2007/12/03 00:58:50 | 000,235,648 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OEM02Dev.sys -- (OEM02Dev)
DRV - [2007/06/22 17:59:24 | 000,479,232 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\emBDA.sys -- (USB28xxBGA)
DRV - [2007/02/28 06:25:46 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2007/02/28 06:25:44 | 000,043,520 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2007/02/28 06:25:44 | 000,032,256 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2007/02/06 16:38:02 | 000,028,288 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\emOEM.sys -- (USB28xxOEM)
DRV - [2006/11/10 15:05:00 | 000,018,688 | ---- | M] (Arcsoft, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\afc.sys -- (Afc)
DRV - [2006/11/02 02:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)
DRV - [2001/09/13 21:35:58 | 000,027,519 | ---- | M] (Linksys) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\USB100M.SYS -- (USB-100)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?...42&ocid=U142DHP
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?...42&ocid=U142DHP
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKCU\..\SearchScopes,DefaultScope =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" =
 
========== FireFox ==========
 
FF - prefs.js..browser.search.defaultenginename: ""
FF - prefs.js..browser.search.selectedEngine: ""
FF - prefs.js..extensions.enabledAddons: wrc%40avast.com:9.0.2013.75
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1
FF - user.js - File not found
 
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_12_0_0_77.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw_1207148.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.45.2: C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.45.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@oberon-media.com/ONCAdapter: C:\Program Files\Common Files\Oberon Media\NCAdapter\1.0.0.14\npapicomadapter.dll (Oberon-Media )
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=16.0.3.51: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlchromebrowserrecordext;version=1.3.3: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlhtml5videoshim;version=1.3.3: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlpepperflashvideoshim;version=1.3.3: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=16.0.3.51: C:\Program Files\Real\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer)
FF - HKLM\Software\MozillaPlugins\@realnetworks.com/npdlplugin;version=1: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll (RealDownloader)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKLM\Software\MozillaPlugins\adobe.com/AdobeAAMDetect: C:\Program Files\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll (Adobe Systems)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\owner\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\AVAST Software\Avast\WebRep\FF [2014/02/06 19:23:24 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\ [2014/02/03 16:14:03 | 000,000,000 | ---D | M]
 
[2012/02/01 16:16:37 | 000,000,000 | ---D | M] (No name found) -- C:\Users\owner\AppData\Roaming\Mozilla\Extensions
[2014/03/26 13:21:57 | 000,000,000 | ---D | M] (No name found) -- C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\140ox05w.default-1393965298370\extensions
[2014/02/16 10:39:33 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2014/02/16 10:39:39 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2014/02/06 19:23:24 | 000,000,000 | ---D | M] (avast! Online Security) -- C:\PROGRAM FILES\AVAST SOFTWARE\AVAST\WEBREP\FF
 
========== Chrome  ==========
 
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://www.msn.com/?...42&ocid=U142DHP
CHR - Extension: Google Docs = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.2_0\
CHR - Extension: YouTube = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Webexp Enhanced = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\dffkkngemcheealimpeioaeilpcpopfl\1.1_0\
CHR - Extension: avast! Online Security = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki\9.0.2013.75_0\
CHR - Extension: RealDownloader = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji\1.3.3_0\
CHR - Extension: Google Wallet = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.0_0\
CHR - Extension: Gmail = C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
 
O1 HOSTS File: ([2014/03/27 14:11:34 | 000,000,098 | ---- | M]) - C:\Windows\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1       localhost
O1 - Hosts: ::1       localhost
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (avast! Online Security) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O4 - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: disableCAD = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktopCleanupWizard = 1
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - Reg Error: Value error. File not found
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - Reg Error: Value error. File not found
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{9F283D49-F73F-494F-9C7F-B3468800B59F}: DhcpNameServer = 192.168.0.1
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: GinaDLL - (vrlogon.dll) - C:\Windows\System32\vrlogon.dll (UPEK Inc.)
O20 - Winlogon\Notify\psfus: DllName - (C:\Windows\system32\psqlpwd.dll) - C:\Windows\System32\psqlpwd.dll (UPEK Inc.)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 16:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{0f417dcb-4d4f-11e3-921e-0023ae1aea80}\Shell - "" = AutoRun
O33 - MountPoints2\{0f417dcb-4d4f-11e3-921e-0023ae1aea80}\Shell\AutoRun\command - "" = F:\autorun.exe
O33 - MountPoints2\{10bbdcef-6a91-11e3-8981-b5f0848fc86e}\Shell - "" = AutoRun
O33 - MountPoints2\{10bbdcef-6a91-11e3-8981-b5f0848fc86e}\Shell\AutoRun\command - "" = F:\menu.exe
O34 - HKLM BootExecute: (o)
O34 - HKLM BootExecute: ("쀀ឩҰ")
O34 - HKLM BootExecute: (3)
O34 - HKLM BootExecute: ("Tracks files that are managed by Elements Organizer")
O34 - HKLM BootExecute: ("쀀ឩҰ")
O34 - HKLM BootExecute: (0)
O34 - HKLM BootExecute: ("SOFTWARE\Mozilla\Mozilla Firefox 26.0\extensions")
O34 - HKLM BootExecute: (뚐ᙔ끘፭뤐Ȫ.)
O34 - HKLM BootExecute: ("㍼ፄĀ")
O34 - HKLM BootExecute: (Ā)
O34 - HKLM BootExecute: ("")
O34 - HKLM BootExecute: ()
O34 - HKLM BootExecute: (鴬ᡝ)
O34 - HKLM BootExecute: (Ѐ뼔൨Ā)
O34 - HKLM BootExecute: (ؕ)
O34 - HKLM BootExecute: (229)
O34 - HKLM BootExecute: ("먁ڦҰ")
O34 - HKLM BootExecute: (ù)
O34 - HKLM BootExecute: (COMPONENTS\DerivedData\VersionedIndex\6.0.6002.18005_001c11ba\ComponentFamilies\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_en-us_5d347fe5c94357c3\f256!crypt32.dll.mui\f3e9c6f667cbf5a94577044def2f9c858ffe3d79f98384f24c48692b201a7884)
O34 - HKLM BootExecute: ("iolobtdfg C:\Windows\system32")
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/03/27 14:10:35 | 000,000,000 | ---D | C] -- C:\_OTL
[2014/03/27 11:07:54 | 000,000,000 | ---D | C] -- C:\Windows\System32\%LOCALAPPDATA%
[2014/03/26 14:38:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
[2014/03/26 14:38:37 | 000,051,416 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mwac.sys
[2014/03/26 14:38:37 | 000,023,256 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2014/03/26 14:38:37 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes Anti-Malware
[2014/03/26 11:49:23 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/03/24 14:03:57 | 000,000,000 | ---D | C] -- C:\Users\owner\AppData\Local\Downloaded Installations
[2014/03/24 12:52:50 | 000,026,248 | ---- | C] (EldoS Corporation) -- C:\Windows\System32\drivers\ElRawDsk.sys
[2014/03/04 16:21:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
[2014/03/04 15:35:04 | 000,000,000 | ---D | C] -- C:\Users\owner\Desktop\Old Firefox Data
[2014/02/27 12:42:08 | 000,000,000 | ---D | C] -- C:\Users\owner\AppData\Roaming\LegacyInteractive
[2014/02/27 12:41:21 | 000,000,000 | ---D | C] -- C:\Users\owner\AppData\Roaming\Oberon Media
[2014/02/27 12:41:14 | 000,000,000 | ---D | C] -- C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Games of the Month
[2014/02/27 12:41:05 | 000,000,000 | ---D | C] -- C:\Program Files\Oberon Media SIDR
[2014/02/27 12:40:59 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Oberon Media
[2014/02/27 12:36:09 | 000,000,000 | ---D | C] -- C:\ProgramData\Oberon Media
 
========== Files - Modified Within 30 Days ==========
 
[2014/03/27 14:22:14 | 000,656,642 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2014/03/27 14:22:14 | 000,124,946 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2014/03/27 14:17:06 | 000,107,736 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\MBAMSwissArmy.sys
[2014/03/27 14:15:07 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2014/03/27 14:15:07 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2014/03/27 14:15:02 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/03/27 14:11:34 | 000,000,098 | ---- | M] () -- C:\Windows\System32\drivers\etc\Hosts
[2014/03/27 14:03:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/03/27 13:40:29 | 001,584,568 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2014/03/27 13:39:17 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/03/26 14:53:08 | 000,020,591 | ---- | M] () -- C:\Malwarebytes Anti-Malware.lnk
[2014/03/26 14:38:40 | 000,000,935 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/03/24 12:44:53 | 000,001,947 | ---- | M] () -- C:\Users\owner\Desktop\System Mechanic.lnk
[2014/03/13 11:25:20 | 000,041,616 | ---- | M] (iolo technologies, LLC) -- C:\Windows\System32\iolobtdfg.exe
[2014/03/13 11:25:10 | 000,023,568 | ---- | M] (iolo technologies, LLC) -- C:\Windows\System32\smrgdf.exe
[2014/03/13 11:08:38 | 002,097,984 | ---- | M] (iolo technologies, LLC) -- C:\Windows\System32\Incinerator32.dll
[2014/03/10 14:54:31 | 000,001,076 | ---- | M] () -- C:\Users\owner\Documents\-.facebook.com
[2014/03/05 09:26:12 | 000,051,416 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mwac.sys
[2014/03/05 09:26:06 | 000,073,432 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamchameleon.sys
[2014/03/05 09:26:02 | 000,023,256 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2014/03/04 16:26:24 | 000,009,504 | ---- | M] () -- C:\Users\owner\Documents\cc_20140304_152615.reg
[2014/03/04 16:21:40 | 000,000,840 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2014/02/27 12:41:14 | 000,002,227 | ---- | M] () -- C:\Users\owner\Desktop\Criminal Minds.lnk
[2014/02/27 12:41:00 | 000,001,172 | ---- | M] () -- C:\Users\owner\Desktop\Games of the Month.lnk
 
========== Files Created - No Company Name ==========
 
[2014/03/26 14:53:08 | 000,020,591 | ---- | C] () -- C:\Malwarebytes Anti-Malware.lnk
[2014/03/26 14:38:40 | 000,000,935 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/03/10 14:54:31 | 000,001,076 | ---- | C] () -- C:\Users\owner\Documents\-.facebook.com
[2014/03/04 16:26:17 | 000,009,504 | ---- | C] () -- C:\Users\owner\Documents\cc_20140304_152615.reg
[2014/03/04 15:47:23 | 000,000,830 | ---- | C] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/02/27 12:41:14 | 000,002,227 | ---- | C] () -- C:\Users\owner\Desktop\Criminal Minds.lnk
[2014/02/27 12:41:00 | 000,001,172 | ---- | C] () -- C:\Users\owner\Desktop\Games of the Month.lnk
[2014/01/07 14:32:20 | 000,180,248 | ---- | C] () -- C:\Windows\System32\drivers\aswVmm.sys
[2014/01/07 14:32:20 | 000,049,944 | ---- | C] () -- C:\Windows\System32\drivers\aswRvrt.sys
[2013/12/26 15:05:40 | 000,000,175 | ---- | C] () -- C:\Windows\System32\drivers\aswVmm.sys.sum
[2013/12/26 15:05:40 | 000,000,175 | ---- | C] () -- C:\Windows\System32\drivers\aswSP.sys.sum
[2013/12/26 15:05:40 | 000,000,175 | ---- | C] () -- C:\Windows\System32\drivers\aswSnx.sys.sum
[2013/07/19 07:17:41 | 000,000,000 | ---- | C] () -- C:\Users\owner\AppData\Roaming\SharedSettings.ccs
[2013/07/16 23:58:03 | 000,074,703 | ---- | C] () -- C:\Windows\System32\mfc45.dat
[2012/07/07 16:40:33 | 000,611,158 | ---- | C] () -- C:\Users\owner\DVDFab 8 Qt.lnk
[2012/04/04 13:14:35 | 000,006,013 | ---- | C] () -- C:\Windows\hplj1010.ini
[2012/01/17 11:29:12 | 000,000,212 | ---- | C] () -- C:\Users\owner\AppData\Roaming\wklnhst.dat
[2011/12/12 15:43:55 | 000,781,312 | -HS- | C] () -- C:\Users\owner\ehthumbs_vista.db
[2011/11/14 14:05:16 | 000,000,552 | ---- | C] () -- C:\Users\owner\AppData\Local\d3d8caps.dat
[2011/08/13 08:18:43 | 000,006,648 | ---- | C] () -- C:\Users\owner\AppData\Local\d3d9caps.dat
[2011/02/19 14:23:01 | 000,106,496 | ---- | C] () -- C:\Users\owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
 
========== ZeroAccess Check ==========
 
[2006/11/02 07:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 12:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/11 01:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/11 01:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
========== LOP Check ==========
 
[2013/06/26 22:20:54 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\ARA
[2014/01/02 17:30:55 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\AVAST Software
[2014/02/18 18:40:35 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\BitTorrent
[2012/02/06 11:40:53 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/08/17 23:21:55 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\com.hwp.HWPLauncher
[2013/09/17 21:46:12 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\DVDFab9
[2013/11/13 16:47:33 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\ImgBurn
[2013/07/10 15:50:33 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\Instant Housecall
[2014/02/24 20:06:26 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\iolo
[2014/01/10 16:09:40 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\ioloGovernor
[2014/02/27 12:42:08 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\LegacyInteractive
[2014/02/03 16:29:23 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\LibreOffice
[2014/02/27 12:41:22 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\Oberon Media
[2011/08/15 22:37:55 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\PCDr
[2013/11/14 13:05:03 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\QBOSSCD
[2014/02/13 04:26:31 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\SoftGrid Client
[2012/01/17 11:29:13 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\Template
[2012/02/02 16:18:25 | 000,000,000 | ---D | M] -- C:\Users\owner\AppData\Roaming\TP
 
========== Purity Check ==========
 
 
 
========== Alternate Data Streams ==========
 
@Alternate Data Stream - 376 bytes -> C:\ProgramData\TEMP:214562D2
@Alternate Data Stream - 118 bytes -> C:\ProgramData\TEMP:373E1720

< End of report >
 


  • 0

#19
Essexboy

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Could you retry the game once you have disabled the addon within Firefox. Also how is the computer behaving now ?
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#20
mygrneyedangel

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It still won't bring up game like pengle and find and climb on facebook.

. Also when I did a clean up it delete OTL.


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#21
Essexboy

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Yes if you press cleanup on OTL it will self delete

Unfortunately I do not use facebook, do you get any error at all or does it just fail to display
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#22
mygrneyedangel

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it just fails to display, but only on some of the games.


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#23
mygrneyedangel

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now saying on other games that I need to update flash player


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#24
Essexboy

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Download the Flash uninstaller from here to your desktop http://download.macr...lash_player.exe

Then run the uninstaller

Once uninstalled download the latest version for IE and Firefox from here http://www.adobe.com...re/flash/about/

Then let me know how the computer is behaving
  • 0

#25
mygrneyedangel

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Thank you!!!! They are all working now.


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#26
Essexboy

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In that case methinks I will send you on your merry way :)

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
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#27
mygrneyedangel

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Thank you very much !!!!!


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#28
Essexboy

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My pleasure :)


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#29
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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