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Cannot remove CWA reminder by We-care.com, and pop ups [Closed]


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#1
bergz22

bergz22

    Member

  • Member
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  • 332 posts

I have this CWA reminder in my uninstall screen and it won't let me uninstall it. When I hit uninstall it tells me  "The feature you are trying to use is on a network resource that is unavailable. The installation source is not available. Please verify that the source exists." Any help I appreciate.


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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there, I will need to look at the system first

Download OTL to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

    OTL_Main_Tutorial.gif
  • Select All Users
  • Select LOP and Purity
  • Under the Custom Scan box paste this in

    netsvcs
    BASESERVICES
    %SYSTEMDRIVE%\*.exe
    CREATERESTOREPOINT
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Attach both logs

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#3
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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