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Ram issues


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#1
Pete444444

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Hi guys,

 

Just hoping for a little help because my computer skills are not exactly great.  I have an old PC (hp pavillion intel pentium 4) that runs (just about) on 512 Mb of Ram so i went to the crucial website and it told me i need to buy the following memory:

Module Size: 1GB Package: 184-pin DIMM Feature: DDR PC3200 Specs: DDR PC3200 • CL=3 • Unbuffered • NON-ECC • DDR400 • 2.6V • 128Meg x 64 •

I found some memory on ebay that i thought was the same and so i ordered this:

2GB 2x1GB PC3200 DDR400 400Mhz 184pin DIMM Memory For AMD 939 A8N K8N Chipset

 

After i installed the new memory my computer wouldn't start. It would get to the xp startup screen and then either freeze or just go back to the start and ask me how i want to start my computer. I tried the memory sticks in a number of different positions but to no avail. When i ordered the memory i didn't think about the "For AMD 939 A8N K8N Chipset" and i was wondering if that was the reason why it wouldn't work. How do i know if the memory is just plain faulty or if it's my computer that won't run the new memory. I'm a little lost.

 

Thanks in advance for any feedback,

Pete

 


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#2
phillpower2

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:welcome:   Pete444444

 

When you ran the Crucial System Scanner tool it may have identified your MB, can you post a link to the results page so that we can take a look, alternatively post the exact model details of the HP Pavillion for us, if you are not sure take a look at the link here


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#3
Pete444444

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This is what the scan revealed

 

http://www.crucial.com/systemscanner/viewscanbyid.aspx?id=FFCFEC1231D926C3 


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#4
Pete444444

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If that link is no use It looks like the model is a Hp pavillion T750.fi


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#5
phillpower2

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Will the computer still function with the single 512MB stick of Ram put back in.

 

Do you have a link to the Ram that you purchased off ebay.


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#6
Pete444444

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Yeah it's still running as long as it only has the one stick in.  The Ram i bought can be found here http://www.ebay.com/...t-/151236514861


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#7
iammykyl

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Your computer, > http://h10025.www1.h...&product=436514

 

extract from another manual. 


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#8
phillpower2

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Thanks for the additional support iammykyl  :thumbsup:

 

Please note that I cannot be around much today due to other commitments, apologies for any inconvenience that this may cause.


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#9
iammykyl

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OK Phillpower2, :thumbsup:

 

Gday Pete.

Does the computer run with the old RAM reinstalled?

Did the RAM from eBay come packaged as a "Dual Kit"?

If either stick will run the system in single mode but have issues when in dual mode, possible reasons could be,

If not a dual kit, they may not be 100% compatible.

Crucial say you need 2.6 volt. 128Meg x 64 ICs.

eBay are 2.5 volt. ICs?

 

Just as a check, please download and run SpeedFan, include a screenshot in your next post, we need to be able to view the voltage reading,

http://www.filehippo...wnload_speedfan


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#10
Pete444444

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Hey guys, thanks so much for your time it's really appreciated.  This pc has 4 memory slots ant it runs fine with the 512 stick in slot 1.  Originally i tried it with 1gig in slot 1, 1gig in slot 2, and 512 in slot 3.  Then i took out the 512 from slot 3.  Then i took out the 1 gig from slot 2.  I tried the 512 in slot 1 with the two gig in slots 2 and 3 and then just with one gig in slot 2.  Finally i tried both of the new sticks on their own in slot 1.  None of these would run so i just put back the 512 and it started working again.  The memory wasn't packaged in any particular way just 2 sticks in 2 plastic cases.

 

A number of people seem to be complaining about malware with speedfan is this something i need to worry about? I think my brain might explode if this thing sprouts any more leaks :)


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#11
iammykyl

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Your welcome,  :thumbsup:

Looks like the RAM is faulty, not compatible with your MB or at $12.99, a bit iffy.   I would contact the seller, inform them it is not compatible with your MB, request a refund. 

This is what you need, from crucial, $57.99 > http://www.crucial.c...ct2kit12864z40b

$52 free shipping > http://www.newegg.co...N82E16820146575

 

I have never heard of Speedfan containing mail-ware, some sites sneak in search bars, download managers and the like, bundled software,  so you always have  to look carefully before pressing the button. 

The official site, the download is a bit hidden, look for, 

Download
The latest version is SpeedFan 4.49.

http://www.almico.com/sfdownload.php


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#12
Pete444444

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Well i took a gamble because i'm broke and it was so cheap and their feedback rating is so good (5 negative posts compared to 2000 odd positive ones) http://feedback.ebay...lFeedback&rt=nc  I doubt i'll get a refund in real terms because i think the buyer has to pay for return postage which will probably come out close to $15 anyway.  It would be nice to know if it's faulty or if it's a motherboard issue but i guess from what you are saying there is no way to tell.  Oh well, win some lose some.  Is there any point in trying the speedfan?  Will it tell us (i mean you :) ) anything?


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#13
iammykyl

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OK.   Just read through the eBay seller policy, return costs are down to you.   They do stress not to leave negative feedback but contact them with any complaints first as customer satisfaction is important to them.

Try contacting them with your Issue, see what can be done before going elsewhere, replacement RAM may work which would rule out a MB problem. 

 

Yes  to running the Speedfan, just to check that voltage from the PSU is correct.  


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