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Unable to resolve DNS and failure to load pages in all browsers [Re-op


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#166
Nutloaf

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Still with me?
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#167
ColtsFan18

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You bet I am.


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#168
Nutloaf

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Have you completed the steps in this post here

If so how did the videos play? :)
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#169
Nutloaf

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#170
Nutloaf

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Glad you're still with me :)

The skippy Firefox videos seem's to be an issue with a few of my colleagues here also. The next instructions help one colleague though. So.......

1. Let's fiddle with Firefox some more
  • Open Firefox, click on the Orange Firefox button and select Add-ons
  • The drop down tab next to Shockwave Player will say Always Activate Change this to Ask to Activate
  • If you have any DivX, Quicktime, VLC or Real Player Add-ons then change those to Never Activate
  • Now head on over to YouTube and click on a video.
  • You will see in the video box Activate Adobe Flash click that and then choose Allow Now when prompted.
  • Any Joy? If not then I'm afraid IE is your best bet for Videos as this is an issue with Firefox and a possible conflict on your system. This could be a program or Hardware. As IE plays vids OK it must be a program conflict somewhere.
Get back to me on this :thumbsup:
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#171
ColtsFan18

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OK, getting on this now...

 

I actually have TWO Shockwave Flash Add-ons.

 

13.0.0.206 and 12.0.0.43

 

I'm going to change the setting to "ask" on both of them until you tell me otherwise.


Edited by ColtsFan18, 01 May 2014 - 04:03 PM.

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#172
ColtsFan18

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Are RealDownloader, RealJukebox and RealNetworks Pepper Flash Video all assiciated with RealPlayer and if so should I change their settings as well?


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#173
ColtsFan18

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Regardless of what those other add-ons are for, at THIS MOMENT, you tube videos are playing smoothly *knocks on wood*

 

*faints dead away*


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#174
Nutloaf

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Great news :)

OK moving onwards and some answers for you.


Shockwave Flash 12.0.0.43 Select Never Activate for this one :)
 

Are RealDownloader, RealJukebox and RealNetworks Pepper Flash Video all assiciated with RealPlayer


Yes I will get rid of these for you. After the fix has gone through check the plugins again and if any are present select Never Activate for these.


1. OTL Fix
  • Right click the OTL icon and select Run as Administrator.
  • Copy the entire text in the Quote box below, do not include the word QUOTE and Paste into the Custom Scans/Fixes box in OTL.

    :OTL
    FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=16.0.3.51: c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
    FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=15.0.6.14: c:\program files (x86)\real\realplayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
    FF - HKLM\Software\MozillaPlugins\@real.com/nprndlchromebrowserrecordext;version=1.3.3: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll (RealNetworks, Inc.)
    FF - HKLM\Software\MozillaPlugins\@real.com/nprndlhtml5videoshim;version=1.3.3: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
    FF - HKLM\Software\MozillaPlugins\@real.com/nprndlpepperflashvideoshim;version=1.3.3: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll (RealNetworks, Inc.)
    FF - HKLM\Software\MozillaPlugins\@real.com/nprpchromebrowserrecordext;version=15.0.6.14: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)
    FF - HKLM\Software\MozillaPlugins\@real.com/nprphtml5videoshim;version=15.0.6.14: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
    FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=16.0.3.51: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer)
    FF - HKLM\Software\MozillaPlugins\@realnetworks.com/npdlplugin;version=1: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll (RealDownloader)
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2013/10/07 09:45:49 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\ [2013/10/07 09:45:49 | 000,000,000 | ---D | M]
    [2012/12/19 11:03:08 | 000,124,056 | ---- | M] (RealPlayer) -- C:\Program Files (x86)\mozilla firefox\plugins\nprpplugin.dll

    :FILES
    C:\ProgramData\RealNetworks
    C:\ProgramData\Real
    c:\program files (x86)\real

  • Then click Run Fix
  • Click O.K if asked to Reboot.
  • An OTL fix log will be saved in the following location: C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log - Where mmddyyy _hhmmss is the date and time of fix.
  • Copy and Paste the Fix Log in your next reply.
As it's been a while let's have a final look to ensure all is well then I'm a happy Geek :)

2. OTL Scan
  • Right click the OTL icon and select Run as Administrator.
  • Select the following boxes:
  • Scan All Users
  • Include 64bit Scans - If present.
  • Use Company-Name WhiteList
  • Skip Microsoft Files
  • Use No-Company-Name WhiteList
  • LOP Check
  • Now Click Run Scan
  • OTL will now scan your computer and produce a log file OTL.txt
  • Please post in your next reply
Things I want to see in your next post.
  • OTL fix.txt
  • OTL.txt
  • Happy? Any other issues?

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#175
ColtsFan18

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Getting on all of this now...


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#176
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OTL Log:

 

========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nppl3260;version=16.0.3.51\ deleted successfully.
c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nprjplug;version=15.0.6.14\ deleted successfully.
c:\program files (x86)\real\realplayer\Netscape6\nprjplug.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nprndlchromebrowserrecordext;version=1.3.3\ deleted successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nprndlhtml5videoshim;version=1.3.3\ deleted successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nprndlpepperflashvideoshim;version=1.3.3\ deleted successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nprpchromebrowserrecordext;version=15.0.6.14\ not found.
File C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll not found.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nprphtml5videoshim;version=15.0.6.14\ not found.
File C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll not found.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nprpplugin;version=16.0.3.51\ deleted successfully.
c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@realnetworks.com/npdlplugin;version=1\ deleted successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ABDE892B-13A8-4d1b-88E6-365A6E755758}\ not found.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\Components folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\Chrome\Skin folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\Chrome\Content folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\Chrome folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext folder moved successfully.
Registry value HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{DF153AFF-6948-45d7-AC98-4FC4AF8A08E2} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}\ not found.
File C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\ not found.
C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll moved successfully.
========== FILES ==========
C:\ProgramData\RealNetworks\RealDownloader\Scripts folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\Flash folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\Downloader folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\DeviceProfiles folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\ThinShims folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Common folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Hook folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Ext folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins folder moved successfully.
C:\ProgramData\RealNetworks\RealDownloader folder moved successfully.
C:\ProgramData\RealNetworks folder moved successfully.
C:\ProgramData\Real\Update folder moved successfully.
C:\ProgramData\Real\setup folder moved successfully.
C:\ProgramData\Real\RealUpgrade folder moved successfully.
C:\ProgramData\Real\RealShare\Flash folder moved successfully.
C:\ProgramData\Real\RealShare folder moved successfully.
C:\ProgramData\Real\RealPlayer\DeviceProfiles folder moved successfully.
C:\ProgramData\Real\RealPlayer\Database folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\ThinShims folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Chrome\Skin folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Chrome\Content folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Chrome folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Common folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Ext folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome folder moved successfully.
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin folder moved successfully.
C:\ProgramData\Real\RealPlayer folder moved successfully.
C:\ProgramData\Real\RealConverter\DeviceProfiles folder moved successfully.
C:\ProgramData\Real\RealConverter folder moved successfully.
C:\ProgramData\Real folder moved successfully.
c:\program files (x86)\Real\RealUpgrade\Plugins folder moved successfully.
c:\program files (x86)\Real\RealUpgrade\Common folder moved successfully.
c:\program files (x86)\Real\RealUpgrade folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Visualizations folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Update\UI\loc folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Update\UI\Images folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Update\UI folder moved successfully.
Folder move failed. c:\program files (x86)\Real\RealPlayer\Update scheduled to be moved on reboot.
c:\program files (x86)\Real\RealPlayer\templates folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Setup\accesspoints folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Setup folder moved successfully.
c:\program files (x86)\Real\RealPlayer\rpplugins folder moved successfully.
c:\program files (x86)\Real\RealPlayer\rcaplugins folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Producer\Tools folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Producer folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Plugins\ExtResources folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Plugins folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Netscape6 folder moved successfully.
c:\program files (x86)\Real\RealPlayer\mpaplugins folder moved successfully.
c:\program files (x86)\Real\RealPlayer\library folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Flash folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Filters folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Devices folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\webresources folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\web folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\video folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\UsageStats folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Update folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\search folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\RollingStone folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Radio folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\prefs folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\music folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\mstore folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\templates folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\loc\en folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\loc folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\js folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images\btns\94x28 folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images\btns\94x24 folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images\btns\184x28 folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images\btns\184x24 folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images\btns\139x28 folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images\btns\139x24 folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images\btns folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images\alerts folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\images folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login\data folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Login folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\library folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\keywords folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\howto folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Help folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GPFeat folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\page\Common folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\page folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\xpr folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\wrn folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Web folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\visualizations folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\upsell folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\tutorials folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\trig folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\toc folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\skins folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\search folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\rollingstone folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\radio folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\musicstore folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\musicguide folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Home folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Help folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Guide folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Error folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\dvdburning folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Devices folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\default folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\custsupport\techsupport folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\custsupport\sersupport folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\custsupport\prodsurvey folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\custsupport\pccontrols folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\custsupport folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\CTW folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Common folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Channels folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\Central folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\cdburning folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\acct folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en\404 folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc\en folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\loc folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\images folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\CTW\Images folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia\CTW folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\GetMedia folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\games folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Formats folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\DVDBurning folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Devices folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\Channels folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\CDBurning folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\attributedto folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache\admodules folder moved successfully.
c:\program files (x86)\Real\RealPlayer\DataCache folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Common folder moved successfully.
c:\program files (x86)\Real\RealPlayer\Codecs folder moved successfully.
c:\program files (x86)\Real\RealPlayer\CDBurning folder moved successfully.
Folder move failed. c:\program files (x86)\Real\RealPlayer scheduled to be moved on reboot.
Folder move failed. c:\program files (x86)\Real scheduled to be moved on reboot.
 
OTL by OldTimer - Version 3.2.69.0 log created on 05022014_172223

Files\Folders moved on Reboot...
c:\program files (x86)\Real\RealPlayer\Update folder moved successfully.
c:\program files (x86)\Real\RealPlayer folder moved successfully.
c:\program files (x86)\Real folder moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 

 

Just a side note, after the OTL Fix and the required reboot, when the system came back up it brought up 6 blank FF pages plus this page.  I didn't HAVE any other windows open at the time of shutdown.  Off to run second OTL Scan.


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#177
ColtsFan18

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OTL Scan Log:

 

OTL logfile created on: 5/2/2014 5:30:49 PM - Run 3
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Owner\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17041)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1.97 Gb Total Physical Memory | 0.98 Gb Available Physical Memory | 49.95% Memory free
3.93 Gb Paging File | 2.62 Gb Available in Paging File | 66.69% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 449.66 Gb Total Space | 341.06 Gb Free Space | 75.85% Space Free | Partition Type: NTFS
 
Computer Name: AR34KJ8F05 | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - [2014/04/04 20:33:21 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Owner\Downloads\OTL.exe
PRC - [2014/03/15 03:40:21 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2013/12/21 01:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/08/14 15:19:24 | 000,039,056 | ---- | M] () -- C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
PRC - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2013/04/04 14:50:32 | 000,532,040 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2013/02/01 21:27:40 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2011/07/22 14:26:40 | 000,690,472 | ---- | M] (Nero AG) -- C:\Program Files (x86)\Nero\Update\NASvc.exe
PRC - [2010/03/25 21:29:36 | 000,563,744 | ---- | M] () -- C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe
PRC - [2010/01/28 18:27:36 | 000,243,232 | ---- | M] (Acer Group) -- C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe
PRC - [2009/08/28 04:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe
 
 
========== Modules (No Company Name) ==========
 
MOD - [2014/03/15 03:40:39 | 003,642,480 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2010/03/25 21:29:36 | 000,563,744 | ---- | M] () -- C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe
MOD - [2010/03/25 21:29:36 | 000,154,144 | ---- | M] () -- C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyHook.dll
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - [2014/03/11 12:34:10 | 000,347,872 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2014/03/11 12:34:10 | 000,023,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2014/03/06 03:29:14 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/05/27 00:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/01/28 18:27:36 | 000,243,232 | ---- | M] (Acer Group) [Auto | Running] -- C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe -- (Updater Service)
SRV - [2014/04/28 17:08:37 | 000,257,712 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/03/15 03:40:31 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2014/01/31 01:24:10 | 000,000,000 | ---- | M] () [On_Demand | Stopped] -- C:\Windows\SysWOW64\lsass.exe -- (VaultSvc)
SRV - [2014/01/31 01:24:10 | 000,000,000 | ---- | M] () [Auto | Running] -- C:\Windows\SysWOW64\lsass.exe -- (SamSs)
SRV - [2014/01/31 01:24:10 | 000,000,000 | ---- | M] () [On_Demand | Stopped] -- C:\Windows\SysWOW64\lsass.exe -- (ProtectedStorage)
SRV - [2014/01/31 01:24:10 | 000,000,000 | ---- | M] () [On_Demand | Stopped] -- C:\Windows\SysWOW64\lsass.exe -- (Netlogon)
SRV - [2014/01/31 01:24:10 | 000,000,000 | ---- | M] () [On_Demand | Running] -- C:\Windows\SysWOW64\lsass.exe -- (KeyIso)
SRV - [2014/01/31 01:24:10 | 000,000,000 | ---- | M] () [On_Demand | Stopped] -- C:\Windows\SysWOW64\lsass.exe -- (EFS)
SRV - [2013/12/21 01:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/09/11 22:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/08/14 15:19:24 | 000,039,056 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe -- (RealNetworks Downloader Resolver Service)
SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2013/02/01 21:27:40 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2011/07/22 14:26:40 | 000,690,472 | ---- | M] (Nero AG) [Auto | Running] -- C:\Program Files (x86)\Nero\Update\NASvc.exe -- (NAUpdate)
SRV - [2010/01/15 16:08:38 | 000,935,208 | ---- | M] (Nero AG) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe -- (Nero BackItUp Scheduler 4.0)
SRV - [2009/10/09 21:59:08 | 000,238,328 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\eMachines Games\eMachines Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/08/28 04:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe -- (Greg_Service)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - [2014/03/11 09:52:30 | 000,133,928 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2013/12/08 16:43:16 | 000,883,928 | ---- | M] (Realtek                                            ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2013/11/28 14:35:45 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2013/10/01 21:22:20 | 000,056,832 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2013/09/23 14:24:27 | 010,629,408 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/09/23 03:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2009/12/09 04:39:52 | 000,537,624 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 19:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2008/11/11 13:42:00 | 000,033,792 | ---- | M] (LG Electronics Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lgx64modem.sys -- (USBModem)
DRV:64bit: - [2008/11/11 13:42:00 | 000,027,136 | ---- | M] (LG Electronics Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lgx64diag.sys -- (UsbDiag)
DRV:64bit: - [2008/11/11 13:42:00 | 000,017,920 | ---- | M] (LG Electronics Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lgx64bus.sys -- (usbbus)
DRV:64bit: - [2008/04/16 14:49:34 | 000,028,416 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE:64bit: - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
 
 
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-21-255606123-248549968-1413810114-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKU\S-1-5-21-255606123-248549968-1413810114-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-21-255606123-248549968-1413810114-1001\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-255606123-248549968-1413810114-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE11SR
IE - HKU\S-1-5-21-255606123-248549968-1413810114-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
========== FireFox ==========
 
FF - prefs.js..browser.startup.homepage: "https://www.google.com/"
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:28.0
FF - user.js - File not found
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_13_0_0_206.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.51.2: C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.51.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_206.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1210150.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.51.2: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.51.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 28.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2014/03/29 12:16:37 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 28.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2014/05/02 17:22:29 | 000,000,000 | ---D | M]
 
[2011/07/22 20:19:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Owner\AppData\Roaming\Mozilla\Extensions
[2014/04/05 19:14:04 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\hcuegx29.default-1396742669274\extensions
[2014/03/29 12:16:37 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2014/03/29 12:16:37 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
[2014/03/29 12:16:37 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
[2014/03/29 12:16:37 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2014/04/10 20:42:58 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2011/08/04 22:19:44 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files (x86)\mozilla firefox\plugins\NPcol400.dll
 
O1 HOSTS File: ([2014/04/07 10:14:53 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1       localhost
O1 - Hosts: ::1       localhost
O2:64bit: - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2:64bit: - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll File not found
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [Hotkey Utility] C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe ()
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\update\realsched.exe"  -osboot File not found
O4 - HKU\S-1-5-21-255606123-248549968-1413810114-1001..\Run: [HP Photosmart 5510 series (NET)] C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKU\S-1-5-21-255606123-248549968-1413810114-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-255606123-248549968-1413810114-1001\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKU\S-1-5-21-255606123-248549968-1413810114-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 205.171.2.226
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{69036CF3-8F59-430B-82DD-F282FAA819DE}: DhcpNameServer = 192.168.0.1 205.171.2.226
O18:64bit: - Protocol\Handler\grooveLocalGWS - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb3 - No CLSID value found
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\qbwc - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\intu-help-qb3 {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files (x86)\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\DfLogon: DllName - (LogonDll.dll) -  File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/05/02 17:25:09 | 000,000,000 | ---D | C] -- C:\ProgramData\RealNetworks
[2014/04/10 20:43:14 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Maintenance Service
[2014/04/10 20:27:26 | 000,000,000 | ---D | C] -- C:\Program Files\Java
[2014/04/10 20:22:08 | 000,000,000 | ---D | C] -- C:\Users\Owner\Documents\JavaRa-2.5
[2014/04/08 09:41:36 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2014/04/08 09:41:35 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2014/04/08 09:41:35 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2014/04/07 23:08:24 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
[2014/04/07 10:12:20 | 000,000,000 | ---D | C] -- C:\_OTL
[2014/04/05 19:11:27 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2014/04/05 19:10:37 | 001,038,974 | ---- | C] (Thisisu) -- C:\Users\Owner\Desktop\JRT.exe
[2014/04/04 20:35:18 | 004,745,728 | ---- | C] (AVAST Software) -- C:\Users\Owner\Desktop\aswmbr.exe
 
========== Files - Modified Within 30 Days ==========
 
[2014/05/02 17:32:55 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/05/02 17:32:55 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/05/02 17:29:33 | 000,788,704 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2014/05/02 17:29:33 | 000,654,800 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2014/05/02 17:29:33 | 000,120,370 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2014/05/02 17:26:41 | 000,001,942 | ---- | M] () -- C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Photosmart 5510 series (Network).lnk
[2014/05/02 17:25:05 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/05/02 17:24:51 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/05/02 17:24:40 | 1583,276,032 | -HS- | M] () -- C:\hiberfil.sys
[2014/05/02 17:08:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/05/02 17:01:00 | 000,000,256 | ---- | M] () -- C:\Windows\tasks\HP Photo Creations Messager.job
[2014/05/02 16:43:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/04/10 20:43:17 | 000,001,156 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2014/04/07 10:14:53 | 000,000,098 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\Hosts
[2014/04/05 19:10:45 | 001,038,974 | ---- | M] (Thisisu) -- C:\Users\Owner\Desktop\JRT.exe
[2014/04/04 20:38:07 | 000,000,000 | ---- | M] () -- C:\Users\Owner\Desktop\SecurityCheck.exe
[2014/04/04 20:37:24 | 001,426,178 | ---- | M] () -- C:\Users\Owner\Desktop\AdwCleaner(1).exe
[2014/04/04 20:36:02 | 004,745,728 | ---- | M] (AVAST Software) -- C:\Users\Owner\Desktop\aswmbr.exe
[2014/04/04 20:35:04 | 000,013,243 | ---- | M] () -- C:\Users\Owner\Desktop\OTL.exe - Shortcut.lnk
[2014/04/03 03:01:45 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
 
========== Files Created - No Company Name ==========
 
[2014/04/10 20:43:17 | 000,001,168 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
[2014/04/10 20:43:17 | 000,001,156 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2014/04/04 20:38:07 | 000,000,000 | ---- | C] () -- C:\Users\Owner\Desktop\SecurityCheck.exe
[2014/04/04 20:37:16 | 001,426,178 | ---- | C] () -- C:\Users\Owner\Desktop\AdwCleaner(1).exe
[2014/04/04 20:35:04 | 000,013,243 | ---- | C] () -- C:\Users\Owner\Desktop\OTL.exe - Shortcut.lnk
[2014/02/27 18:22:01 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2014/02/27 18:22:01 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2014/02/27 18:22:01 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2014/02/27 18:22:01 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2014/02/27 18:22:01 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2014/02/27 17:47:59 | 000,788,704 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2014/02/27 17:39:09 | 000,000,207 | ---- | C] () -- C:\Windows\tweaking.com-regbackup-AR34KJ8F05-Microsoft-Windows-7-Home-Premium-(64-bit).dat
[2014/01/31 01:40:29 | 000,676,776 | ---- | C] () -- C:\Users\Owner\AppData\Local\census.cache
[2014/01/31 01:39:56 | 000,091,379 | ---- | C] () -- C:\Users\Owner\AppData\Local\ars.cache
[2014/01/31 01:24:10 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\lsass.exe
[2014/01/31 01:24:09 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\winlogon.exe
[2014/01/31 01:24:09 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\services.exe
[2014/01/31 01:23:27 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\smss.exe
[2014/01/31 01:23:27 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\csrss.exe
[2014/01/31 01:09:46 | 000,000,036 | ---- | C] () -- C:\Users\Owner\AppData\Local\housecall.guid.cache
[2013/09/23 14:24:28 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2013/09/23 14:24:27 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2013/09/23 14:24:26 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2013/09/23 14:14:51 | 000,268,968 | ---- | C] () -- C:\Windows\SysWow64\sqlite3.dll
[2012/06/03 15:29:47 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
[2011/11/11 01:08:35 | 000,033,134 | ---- | C] () -- C:\Users\Owner\AppData\Roaming\UserTile.png
[2011/07/22 22:26:39 | 000,000,148 | ---- | C] () -- C:\Users\Owner\AppData\Roaming\wklnhst.dat
 
========== ZeroAccess Check ==========
 
[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 21:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 20:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = c:\windows\syswow64\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
 
========== LOP Check ==========
 
[2011/08/22 08:11:35 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Awem
[2013/02/03 20:03:51 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Blurity
[2011/09/30 12:16:02 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Boolat Games
[2011/08/04 22:19:44 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Catalina Marketing Corp
[2011/10/29 20:22:37 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Elephant Games
[2011/11/21 19:47:04 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\ERS Game Studios
[2013/10/17 13:02:21 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Faerie Solitaire
[2011/07/26 17:15:48 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\MumboJumbo
[2011/07/22 15:42:47 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\OEM
[2013/11/05 13:54:53 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Oracle
[2011/11/11 01:08:33 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\PeerNetworking
[2011/11/12 18:32:30 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\PhotoFiltre
[2013/08/08 20:47:41 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\PhotoScape
[2011/07/23 22:48:43 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\PlayFirst
[2011/08/22 16:16:18 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\SpinTop Games
[2011/11/08 11:44:17 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Template
[2011/09/30 16:55:37 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Vogat Interactive
[2013/10/17 12:58:08 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\WildTangent
[2011/07/23 20:03:22 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Windows Live Writer

< End of report >
 

 

As of now no other issues.  I'm a happy camper but I'm going to miss my favorite Geek :)


  • 0

#178
Nutloaf

Nutloaf

    Trusted Helper

  • Malware Removal
  • 1,790 posts
One more quick fix to clear some leftovers and that's it :)

Step 2 will clear away the tools and create a clean restore point. There is also some advice about install screens :thumbsup:

Thanks for sticking with me, you were great to work with. :)


1. OTL Fix
  • Right click the OTL icon and select Run as Administrator.
  • Copy the entire text in the Quote box below, do not include the word QUOTE and Paste into the Custom Scans/Fixes box in OTL.

    :OTL
    SRV - [2013/08/14 15:19:24 | 000,039,056 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe -- (RealNetworks Downloader Resolver Service)
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
    O20:64bit: - Winlogon\Notify\DfLogon: DllName - (LogonDll.dll) - File not found
    O4 - HKLM..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\update\realsched.exe" -osboot File not found
    O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll File not found

    :FILES
    C:\Program Files (x86)\RealNetworks

  • Then click Run Fix
  • Click O.K if asked to Reboot.
  • An OTL fix log will be saved in the following location: C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log - Where mmddyyy _hhmmss is the date and time of fix.
  • Copy and Paste the Fix Log in your next reply.


  • Dustpan and Brush


    2. DELFIX by XPLODE

    We need to delete quarantined items and our tools. No need for me to see the logfile.
  • Use this link to Download and Run DELFIX
  • Ensure the boxes below are checked.


  • Tips For A Clean Surf with Toolbar and Homepage Hijack free waves


    CryptoPrevent

    Install the following FREE program to prevent crypto ransome ware. Information on crypto ransome ware
  • Use this link to download and install CryptoPrevent
  • Avoid the following
  • Torrent downloaders, Torrent files and Torrent sites. - Otherwise known as P2P. The files are mainly illegal, contain malware and\or adult material. Steer clear of P2P programs and files..
  • Registry Cleaners - They can clean a little too much and remove needed entries. The best thing to do with the registry is leave it be.
  • PC Performance Boosters. - Programs that promise to speed up your PC. These are useless and\or come packed with Toolbars and other uneeded software that runs in the background causing, you guessed it Performance Issues!
  • Not Checking Install Screens - Dont just click next, next, next and Install when installing programs. Some of the screens may contain Browsers or Toolbars. Check each screen before clicking next. Example of a bad install screen below and lo and behold it's ironicaly named - Advanced System Care

    badinstaller.png badinstaller2.png

  • The main thing is to Keep On Top Of Your Updates and run Weekly Scans with Malwarebytes and MSE.

    Select the following link and add it to your Favourites or Bookmark for future use. The answers to the majority of PC problems.


    I will keep this post open for 24 hours if you need assistance. If after that you need help then please start a new Topic in the appropriate forum. :wave:

  • 0

#179
ColtsFan18

ColtsFan18

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 372 posts

I'm on it...


  • 0

#180
ColtsFan18

ColtsFan18

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 372 posts

OTL Fix Log:

 

========== OTL ==========
Service RealNetworks Downloader Resolver Service stopped successfully!
Service RealNetworks Downloader Resolver Service deleted successfully!
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe moved successfully.
Registry value HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ABDE892B-13A8-4d1b-88E6-365A6E755758}\ not found.
File C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\DfLogon\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\TkBellExe deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3049C3E9-B461-4BC5-8870-4C09146192CA}\ deleted successfully.
========== FILES ==========
C:\Program Files (x86)\RealNetworks\RealDownloader\RPPlugins folder moved successfully.
C:\Program Files (x86)\RealNetworks\RealDownloader\RCAPlugins folder moved successfully.
C:\Program Files (x86)\RealNetworks\RealDownloader\Producer\Tools folder moved successfully.
C:\Program Files (x86)\RealNetworks\RealDownloader\Producer folder moved successfully.
C:\Program Files (x86)\RealNetworks\RealDownloader\Plugins folder moved successfully.
C:\Program Files (x86)\RealNetworks\RealDownloader\Common folder moved successfully.
C:\Program Files (x86)\RealNetworks\RealDownloader\Codecs folder moved successfully.
C:\Program Files (x86)\RealNetworks\RealDownloader folder moved successfully.
C:\Program Files (x86)\RealNetworks\ProductDetector folder moved successfully.
C:\Program Files (x86)\RealNetworks folder moved successfully.
 
OTL by OldTimer - Version 3.2.69.0 log created on 05052014_192438
 

 

Moving on to clean up.


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