[Serrabella]

I recently formatted my harddrive and installed Windows XP Professional onto this computer. The first thing I did was download/install the latest versions of Spyblaster, AVG Free, Spybot, Ad-Aware, and the Google Toolbar. I also turned on XP's firewall. Still, I believe I've managed to get spyware that these programs will not remove. I get Aurora pop-ups, and there is a toolbar on Internet Explorer that I did not install and that takes me to a Search Website when I try to remove it. Also, I noticed there is a folder in WINDOWS called "srchasst," which I think I remember seeing as being related to the Coolwebsearch trojan. I downloaded HijackThis, and here is the logfile.

I saw the instructions about what to do before posting a hijack this log. I downloaded CleanUP and ran it, and it said it was complete and to restart the computer. However, when I restarted the computer and since that time, windows explorer crashes every 10 seconds. I discovered that WareOut had somehow been installed on this computer, so I went into safe mode and deleted the folder "srchasst" from the windows directory and "wareout" from program files (I think). I was able to run adaware, avg, and spybot, but I was not able to download and run some of the other programs.

If anyone could help me, I would REALLY appreciate it...this is driving me nuts! Thanks, Sarah

Logfile of HijackThis v1.99.1
Scan saved at 11:03:53 PM, on 6/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\wpabaln.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\pxpcya64.exe
c:\windows\system32\ubpkpm.exe
C:\WINDOWS\svcproc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\HijackThis\HijackThis.exe

R3 - URLSearchHook: (no name) - {FD02D562-8731-C6CA-5FA0-C01310FE129E} - abrek.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\gnzse.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Internet Explorer Hot Fix - {703F9849-BBA3-4E97-9751-75845F0611A4} - C:\WINDOWS\System32\rstec.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\gnzse.dll
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [coppov] c:\windows\system32\ubpkpm.exe r
O4 - HKLM\..\Run: [NsCplTray] AppMasterCenter.exe
O4 - HKLM\..\Run: [MONITER] atl_helper.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Washer] c:\Program Files\Washer\washer.exe /0
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [ssweeper] Trayz.exe
O4 - HKCU\..\Run: [PasswdMon] FLKPT.exe
O4 - HKCU\..\Run: [dialer423] driver64.exe
O4 - HKCU\..\RunServicesOnce: [washindex] c:\Program Files\Washer\washidx.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\WareOut\WareOut.exe (HKCU)
O9 - Extra 'Tools' menuitem: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\WareOut\WareOut.exe (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\..\{2BF15495-4AC9-4087-91B4-AE4BF3CD42B2}: NameServer = 69.50.184.84,195.225.176.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{6252C64E-5473-4DDD-93B6-6199C0C40CE2}: NameServer = 69.50.184.84 195.225.176.37
O17 - HKLM\System\CS1\Services\Tcpip\..\{2BF15495-4AC9-4087-91B4-AE4BF3CD42B2}: NameServer = 69.50.184.84,195.225.176.37
O20 - Winlogon Notify: style2 - C:\WINDOWS\q407471693_disk.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe