[Jimmy1053]

Hello, recently when I have been trying to connect to websites such as Google or Facebook, I have received the popup that my flash player is out of date. I know this is not true as I am using Chrome and it updates automatically. I thought my computer had received malware of some kind so I gave it a scan with my antivirus, malwarebytes, hitmanpro and AWDclean, but none of those found anything. Then I discovered that is wasn't just my computer receiving those messsages, my ipod on the wifi, my mum's laptop, my brothers phone and his computer too. Now I don't know what the problem is. I have even reset my computer to factory settings to try and fix this but it hasn't helped. I can still connect to the internet, and I get to websites using links and bookmarks, but when I type something in the the bar it redirects me. I thought it may be a problem with my network, but the first time it happened to me was at uni, which is on a different network. Did I bring it with me when it happened? Please help I don't know what to do outside of taking all my computers to the it help store and paying hundreds of dollars for something which may be easily fixed. Any ideas?

 

I have attached a couple of screenshots to help.

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Hi there I have just completed one similar to this, are you connecting to the internet through a router ?  If so have you tried resetting the router to default as this is probably an infection within your router.

Download OTL to your Desktop
Secondary link

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
  
• Select All Users
• Select LOP and Purity
• Under the Custom Scan box paste this in
  
  netsvcs
  BASESERVICES
  %SYSTEMDRIVE%\*.exe
  c:\program files (x86)\Google\Desktop
  c:\program files\Google\Desktop
  dir "%systemdrive%\*" /S /A:L /C
  /md5start
  rpcss.dll
  /md5stop
  CREATERESTOREPOINT
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Attach both logs

[Essexboy]

Hi there I have just completed one similar to this, are you connecting to the internet through a router ?  If so have you tried resetting the router to default as this is probably an infection within your router.

Download OTL to your Desktop
Secondary link

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
  
• Select All Users
• Select LOP and Purity
• Under the Custom Scan box paste this in
  
  netsvcs
  BASESERVICES
  %SYSTEMDRIVE%\*.exe
  c:\program files (x86)\Google\Desktop
  c:\program files\Google\Desktop
  dir "%systemdrive%\*" /S /A:L /C
  /md5start
  rpcss.dll
  /md5stop
  CREATERESTOREPOINT
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Attach both logs

[Essexboy]

Due to lack of feedback, this topic has been closed.

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